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Public Tickets

Mara PreloaderClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated April 2, 2020 at 3:03pm   2 Most recent comment from Support Team:Hello Marathe preloader is implemented here in header.php:                                                                                               ... Vasu Bollina How to customize site with our own images and content?Closed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 23, 2020 at 3:33pm   2 Most recent comment from Support Team:Hi there,what is the problem you are having can you give us more details? Also if you can provide wp admin access in a private comment. Chris H Video FormattingClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 17, 2020 at 5:43pm   3 Most recent comment from Chris H:Got it, thank you very much for the response! Ernie Davis IE 11Closed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 6, 2020 at 5:40pm   2 Most recent comment from Support Team:Hello Ernie,IE11 is not updated with the latest CSS3, HTML5 and JS standards and libraries therefore we do not advertise it as being supported in our presentation pagehttps://i.imgur.com/g8ViQ5q.png Andrea Pilo video hero not showed inside projectClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 4, 2020 at 1:36pm   2 Most recent comment from Support Team:Hello Andrea, this is what I see in Chrome (tested also in FF)https://d.pr/free/v/514fn3problem solved? could it be a caching issue? Damian Image moving like hero imageClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 2, 2020 at 5:34pm   4 Most recent comment from Support Team:Hi Damian, sorry, no it's tightly related with hero section elements. Benjamin Hervin CollageClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 2, 2020 at 4:18pm   2 Most recent comment from Support Team:Hi Benjamin, unfortunately none of these are possible. the collage image is actually composed of thumbnail AND full res image that's why we cannot implement the bulk upload. Benjamin blocks.js bug, impossible to edit portfolio itemsClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 1, 2020 at 4:33pm   3 Most recent comment from Benjamin:Hey,Thanks a lot :) Keiji Yoshiki Can I duplicate a portfolio from my Hervin ThemeClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated February 25, 2020 at 8:59pm   2 Most recent comment from Support Team:Yes, you copy the content using the editor in text mode. For that you can install (temporarily) the Classic Editor plugin. And then just assign the same portfolio item options.Alternatively you can us ... Keiji Yoshiki ELIMANTE HERVIN PORTFOLIO FROM MY URLClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated February 25, 2020 at 5:35pm   2 Most recent comment from Support Team:Hello,You can go to theme options -> portfolio options to change the custom slug 'hervin_portfolio'. Just enter your own and after saving the changes go to Settings -> Permalinks and press & ... Lange bugClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated February 21, 2020 at 8:17pm   4 Most recent comment from Support Team:Hello, can you upgrade Wordpress to the latest (5.3.2)? Keiji Yoshiki add images to my themeClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated February 14, 2020 at 8:00pm   4 Most recent comment from Support Team:Ok, plz check the other ticket forceWERK + All Projects shown on mobileClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated February 10, 2020 at 8:20pm   4 Most recent comment from Support Team:1. try adding@media only screen and (max-width: 1024px){#quickmenu {    display: block;}}in customizer -> additional CSS2. isDevice = navigator.userAgent.match(/Android/i)  || navigator.userAgent. ... Romain URL of the portfolioClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated February 10, 2020 at 4:08pm   2 Most recent comment from Support Team:Hi Romain,You can go to theme options -> portfolio options to change the custom slug. Just enter your own ('portfolio') and after saving the changes go to Settings -> Permalinks and press & ... forceWERK Hervin Collage photos distorted (square) / deactivate built-in lightboxClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated February 9, 2020 at 2:00pm   3 Most recent comment from forceWERK:Hi there,1) You were right. It was actually caused by an incompatibility between the plugin a3 lazy load and your theme. I've excluded the photo grid from the plugin in order to fix it.(FYI) - h ...