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Public Tickets

Davide Adding hero image to header in pageClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated October 5, 2020 at 3:54pm   4 Most recent comment from Support Team:Hi,so let me clarify further. While it's true that you don't have a hero section in ordinary pages (Default Page template) as you have in individual portfolio pages you can have a header ima ... Leon problem with 360° imagesClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 30, 2020 at 5:02pm   4 Most recent comment from Support Team:Hi Leon,try disabling ajax in customizer -> general settings Alan Cohen Full screen slider 3D effect intensityClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 29, 2020 at 11:31am   5 Most recent comment from Alan Cohen:Perfect, thanks! Alan Cohen Video on loopClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 28, 2020 at 3:02pm   2 Most recent comment from Support Team:Hi Alan,try opening /sections/hero_section_container.php and remove loop from line 51 Alan Cohen Video not playing on mobileClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 28, 2020 at 3:00pm   2 Most recent comment from Support Team:Hello Alan,It is not recommended, as a general practice, having videos autoplaying on mobile (and taking in consideration different data mobile plans and different networks streaming speeds). Also, t ... Alan Cohen Installing demoClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 24, 2020 at 6:55am   3 Most recent comment from Alan Cohen:Thanks, I manage to do it already :) Alan Cohen customize fontsClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 23, 2020 at 2:00pm   2 Most recent comment from Support Team:Hello Alan,Although we do not recommend changing the fonts (because you may need to do a lot of collateral changes - margins, paddings etc) you can use plugin such Easy Google Fonts  https://wordpres ... carla Android TroubleshootingClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 10, 2020 at 6:17am   10 Most recent comment from Support Team:Hi Carla,Of course and we would recommend resetting your site to a fresh WP install, although it's a bit radical. carla How can I customise only the mobile view for my website without losing the design from desktopClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 8, 2020 at 2:06pm   2 Most recent comment from Support Team:Hi Carla,when you say the mobile view what exactly do you mean can you give us some example. The theme is responsive so it will adapt the content to the current device screen carla Buttons colorClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 3, 2020 at 8:38am   6 Most recent comment from Support Team:Hi Carla,try adding.light-content .button-border {    background-color: #fff;}in customizer -> additional CSS change the hex color code #fff Keiji Yoshiki CHANGE THE FONT COLORClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated August 31, 2020 at 4:20pm   4 Most recent comment from Support Team:Hi,try.light-content .title {    color: #fff;}in customizer -> additional CSS. it is useful if you provide the site url Kevin Yang Blog Page into Portfolio PageClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated August 26, 2020 at 5:44pm   2 Most recent comment from Support Team:Hello Kevin the portfolio layouts are for portfolio items only not for blog posts, sorryOPen header.php and go to line 33 and replace$hervin_bknd_color = 'dark-content';with$hervin_bknd_colo ... Kevin Yang Unable to Get Site to Look like DemoClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated August 17, 2020 at 5:28am   3 Most recent comment from Support Team:Hello Kevin,I'm glad you have been able to import the demo data. The fullscreen slider page is included there and you just need to set it as front page in Settings -> ReadingIf you create your ow ... Verity Homepage videoClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated August 6, 2020 at 7:11am   4 Most recent comment from Support Team:Hi Ask for a refund to envato if you are within 14 days since you bought the theme.You must uninstall the theme from your domain. David Schroeter Category Filters - Creative PortfolioClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated July 24, 2020 at 8:50am   2 Most recent comment from Support Team:Ticket closed as per user's request