Public Tickets
Alan Cohen
Image parallax working only on upper edgeClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated November 3, 2020 at 9:22am
6
Most recent comment from Support Team:Hi Alan,plz go to /js/scripts.js find line 607and replace from line 607 to 630 with this:$(".has-parallax").each( function () { var $this = $(this); var $thisHeight = window.innerHeigh ...
Alan Cohen
Remove theme name from permalinkClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated October 22, 2020 at 2:49pm
2
Most recent comment from Support Team:Hello,You can go to customizer -> portfolio settings to change the custom slug. Just enter your own and after saving the changes go to Settings -> Permalinks and press 'Save' to refresh the ...
Alan Cohen
WP backery not working on portfolio itemsClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated October 8, 2020 at 3:33pm
2
Most recent comment from Support Team:Hi Alan,plz try the following- make sure you have flushed any cache plugin you may have installed- disable ajax page transitions (at least temporarily) and check if wpbakery elements are working pro ...
Davide
Adding hero image to header in pageClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated October 5, 2020 at 3:54pm
4
Most recent comment from Support Team:Hi,so let me clarify further. While it's true that you don't have a hero section in ordinary pages (Default Page template) as you have in individual portfolio pages you can have a header ima ...
Leon
problem with 360° imagesClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated September 30, 2020 at 5:02pm
4
Most recent comment from Support Team:Hi Leon,try disabling ajax in customizer -> general settings
Alan Cohen
Full screen slider 3D effect intensityClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated September 29, 2020 at 11:31am
5
Most recent comment from Alan Cohen:Perfect, thanks!
Alan Cohen
Video on loopClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated September 28, 2020 at 3:02pm
2
Most recent comment from Support Team:Hi Alan,try opening /sections/hero_section_container.php and remove loop from line 51
Alan Cohen
Video not playing on mobileClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated September 28, 2020 at 3:00pm
2
Most recent comment from Support Team:Hello Alan,It is not recommended, as a general practice, having videos autoplaying on mobile (and taking in consideration different data mobile plans and different networks streaming speeds). Also, t ...
Alan Cohen
Installing demoClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated September 24, 2020 at 6:55am
3
Most recent comment from Alan Cohen:Thanks, I manage to do it already :)
Alan Cohen
customize fontsClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated September 23, 2020 at 2:00pm
2
Most recent comment from Support Team:Hello Alan,Although we do not recommend changing the fonts (because you may need to do a lot of collateral changes - margins, paddings etc) you can use plugin such Easy Google Fonts
https://wordpres ...
carla
Android TroubleshootingClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated September 10, 2020 at 6:17am
10
Most recent comment from Support Team:Hi Carla,Of course and we would recommend resetting your site to a fresh WP install, although it's a bit radical.
carla
How can I customise only the mobile view for my website without losing the design from desktopClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated September 8, 2020 at 2:06pm
2
Most recent comment from Support Team:Hi Carla,when you say the mobile view what exactly do you mean can you give us some example. The theme is responsive so it will adapt the content to the current device screen
carla
Buttons colorClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated September 3, 2020 at 8:38am
6
Most recent comment from Support Team:Hi Carla,try adding.light-content .button-border { background-color: #fff;}in customizer -> additional CSS change the hex color code #fff
Keiji Yoshiki
CHANGE THE FONT COLORClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated August 31, 2020 at 4:20pm
4
Most recent comment from Support Team:Hi,try.light-content .title { color: #fff;}in customizer -> additional CSS. it is useful if you provide the site url
Kevin Yang
Blog Page into Portfolio PageClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated August 26, 2020 at 5:44pm
2
Most recent comment from Support Team:Hello Kevin the portfolio layouts are for portfolio items only not for blog posts, sorryOPen header.php and go to line 33 and replace$hervin_bknd_color = 'dark-content';with$hervin_bknd_colo ...