Public Tickets
Kassem
Navigation bar modificationClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated April 1, 2022 at 6:29pm
7
Most recent comment from Kassem:Dear support,Problem has been solved thank you for your assist.
Kassem
Changing social text links to logo'sClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated April 1, 2022 at 10:31am
6
Most recent comment from Kassem:Thank you, problem has been solved.
Kassem
Content not appearing or organised unless I refresh the pageClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated March 29, 2022 at 6:57am
3
Most recent comment from Kassem:Thank you for assisting , please note that the problem is solved.
Kassem
Contact Satellite location is not responding to my changesClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated March 14, 2022 at 5:38pm
2
Most recent comment from Support Team:Hi there,if you can send us the contact page URL containing the map see if there are any error messages in the browser console.
Anthony Lemay
Splash - VideoClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated March 11, 2022 at 2:20am
10
Most recent comment from Anthony Lemay:It worked. Actually i just deleted: }
#main-page-content.project-page {
margin-bottom: 0 !important;
}And it was fine. Cheers
Vlad
home screen hervinClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated February 22, 2022 at 5:01pm
3
Most recent comment from Support Team:Hello Vlad1. the showcase slider is designed and has wired in all the js and css for that - not other content just the slides. Each slide/portfolio item has a hero title and subtitle for example Your ...
Vlad
Theme HarvinClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated February 21, 2022 at 5:30pm
5
Most recent comment from Vlad:Okay, thank you.
Vlad
Light Box HervinClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated February 19, 2022 at 1:26am
2
Most recent comment from Support Team:Hi Vlad,I understand, however Hervin does not support pop up videos, only pop up images. You can use a plugin, however it may not support ajax page transitions (customizer -> general settings -> enab ...
Jason Siemens
Menu questionClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated October 5, 2021 at 3:55am
2
Most recent comment from Support Team:Hello Jason,to change it:go to customizer -> Portfolio Settingsto hide it:.button-wrap.left.quickmenu { display: none;}
Iain
Response time - customer supportClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated September 4, 2021 at 5:54pm
2
Most recent comment from Support Team:Hello,Usually the response time is up to 48 hours (and we try our best to cover weekends as well) however I escalated your ticket to our web designer since I felt he can provide a better solution. I ...
cristina crippa
sound in videoClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated August 24, 2021 at 7:24am
7
Most recent comment from Support Team:Hi,which theme exactly is this about?in general open showcase-page.php and /sections/hero-section-container.php and look forjust remove muted however the autoplay may be affected if for example the v ...
Christopher Boswell
Contact number colour isn't correct on mobile siteClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated July 22, 2021 at 6:25pm
21
Most recent comment from Christopher Boswell:Thank you that’s great! Really liking your template at the moment.might purchase another soon from you 👍
LG
Change direction of sliderClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated July 12, 2021 at 6:00pm
5
Most recent comment from Support Team:Hi there,
Coming back with an answer from our web designer: what you aim for is quite complex.
The quickest solution is to disable slider's mousewheel navigation and navigate using only the arrow ...
Chris H
Remove Loader When Entering WebsiteClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated July 10, 2021 at 3:49pm
5
Most recent comment from Support Team:Hi Chris,We cannot remove entirely the blank screen since there is a normal delay before the page loads entirely however we can decrease the time the blank screen is displayed in between transitions.h ...
cristina crippa
navigation sliderClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated May 26, 2021 at 10:07am
10
Most recent comment from cristina crippa:hello!the lines are already presentI attach the js file so you can check!Do you thik it could be possible that the problem is given by some plugin ore some correction you suggest me in the previous su ...