Usually the image is the first still/frame of the video for smooth page transition between portfolio page templates and top hero section in the portfolio page template
Hello we investigated the issue closely on responsive just the still image should be displayed not the video (this is how it happens in the original implementation) the best solution we found in your case is
Hi,
The still of the hero video (the hero image) seems to load on a different aspect ratio.
I both uploaded them as 1920*1080p. However it shifts position.
How can i fix this?
And what is the advised resolution for the video header and image?
I tried to show it here:
Hi Tim,
Usually the image is the first still/frame of the video for smooth page transition between portfolio page templates and top hero section in the portfolio page template
so for example in our demo case the video
https://mathematic.tv/wp-content/uploads/2018/12/JULIETTE-ARMANET_A-LA-FOLIE_FRUV71800412_UMUSIC-preview.mp4
and the screenshot
http://clapat.ro/themes/hervin-wordpress/wp-content/uploads/2019/05/04hero.jpg
Plz let us know if you have any other questions
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi,
I did the same. Both in 1920*1080.
And it is the first frame of the video.
So i don't understand what's going wrong.
Can you please help?
Hello we investigated the issue closely on responsive just the still image should be displayed not the video (this is how it happens in the original implementation) the best solution we found in your case is
.hero-video-wrapper video.bgvid {
height: 100%;
}
in customizer -> additional CSS
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy