Dear Support Team,

I hope this message finds you well. I am writing to report a critical issue that I am experiencing with the portfolio editor on my website. Unfortunately, I am unable to modify any existing portfolio pages or create new pages as the editor consistently crashes.

Issue Description:

• Problem: The portfolio editor crashes whenever I attempt to make modifications.
• Error Message: "The editor has encountered an unexpected error." This error appears within a second of clicking anywhere inside the editor.

Steps to Reproduce:

1. Log in to the admin panel.
2. Navigate to the Portfolio section.
3. Click on any existing portfolio page or attempt to create a new one.
4. The editor crashes with the error message mentioned above.

Expected Behavior: I expect to be able to edit existing portfolio pages and create new ones without encountering any errors.

Browser and System Information:

• Browser: Chrome, Safari
• Operating System: macOS Ventura 13.6.3

Urgency: Given that the portfolio editor is a critical component of my website, I am reaching out for immediate assistance. The current situation is hindering my ability to update and showcase my work effectively.

Additional Notes: Please note that I have tried accessing the editor from different browsers, cleared caches, and even attempted to edit using different devices, but the issue persists.

I kindly request your prompt attention and resolution to this matter. Your assistance in resolving this issue is highly appreciated as it directly impacts my ability to maintain and update my website.

If further information or access is required, please let me know, and I will provide the necessary details promptly.

Thank you for your immediate attention to this matter. I look forward to a swift resolution.

Sincerely,

Lavesh