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Public Tickets

Georgios Voulgaris Custom Fonts   Montoya - Creative Portfolio Theme   Updated 6 days ago   8 Most recent comment from Support Team:Hello Georgios, sorry for my late reply, I am coming with responsive size for hero title and next hero title (bottom of the page) for responsive is really easy following the prev code i've sent p ... Tandem Smoothscroll interferes with scrolltrigger (horizontal scroll)Closed   Montoya - Creative Portfolio Theme   Updated 2 weeks ago   5 Most recent comment from Support Team:Ah, I see, but this is a bit beyond my support abilities but smooth scroll is actually implemented using the smooth scrollbar library https://github.com/idiotWu/smooth-scrollbar But I found a discussi ... Phúc Shop sidebar not workingClosed   Montoya - Creative Portfolio Theme   Updated 2 weeks ago   8 Most recent comment from Support Team:Hi, yes, it will be included in the next update. Alejandro Headers and HeroClosed   Montoya - Creative Portfolio Theme   Updated June 26, 2025 at 4:21am   4 Most recent comment from Support Team:Hey Alejandro, well, these are the most common - the ones which are listed in the docs. However, if you indicate a specific element with a specific behaviour that you need to replicate and may have a ... Zakaria Header/Hero issueClosed   Montoya - Creative Portfolio Theme   Updated June 23, 2025 at 8:32am   4 Most recent comment from Support Team:Hello Zakaria, So this text in the hero section https://prnt.sc/vMWEYfFFp1Cq do you want to replace it with an image, a logo perhaps? Tandem Using the childscript.js and pinned sectionClosed   Montoya - Creative Portfolio Theme   Updated June 17, 2025 at 1:54pm   8 Most recent comment from Tandem:Hi,Thank you for adding the correct HTML for this.Kind regards,Hanneke Denis Widmann Can’t edit Portfolio Items. Nothing in documentation. Not editable with Elementor.Closed   Montoya - Creative Portfolio Theme   Updated June 11, 2025 at 2:17pm   14 Most recent comment from Support Team:Hello Denis I know that gtmetrix differs than the chrome tools because it has a wider range of criterias which some apply to the WordPress platform itself. They are recommendations but necessarily dir ... Phúc Elementor lightbox not workingClosed   Montoya - Creative Portfolio Theme   Updated June 2, 2025 at 6:24pm   5 Most recent comment from Phúc:That's good to known. If it conflict, i can use your theme widget instead. Thank you, this topic can be close now.  Acar Portfolio item with archive pageClosed   Montoya - Creative Portfolio Theme   Updated June 2, 2025 at 1:21pm   7 Most recent comment from Acar:Thank you very much, it was very useful. Phúc Image Slider issueClosed   Montoya - Creative Portfolio Theme   Updated May 31, 2025 at 2:33pm   14 Most recent comment from Phúc:Thank you, this ticket can be close now.  Sara mobile devices adaptationClosed   Montoya - Creative Portfolio Theme   Updated May 28, 2025 at 2:42am   4 Most recent comment from Support Team:Most convenient is to add the code to admin -> customizer -> additional css Laura Elias Editing hero & bottom sectionsClosed   Montoya - Creative Portfolio Theme   Updated May 15, 2025 at 2:25pm   9 Most recent comment from Support Team:Hello Laura! that's custom work and it's a bit beyond my support abilities let's force a bit and hide the curtains with custom css  .curtains {     display: none; } in customizer -> ... Sara Montoya portfolio orderClosed   Montoya - Creative Portfolio Theme   Updated May 8, 2025 at 3:46pm   2 Most recent comment from Support Team:Hello Sara, Either you backdate the portfolio items (recommended, safest) https://www.wpbeginner.com/beginners-guide/how-to-back-date-your-wordpress-posts/ or you can use post reorder plugin such as t ... Vanessa exclude Portfolio itemsClosed   Montoya - Creative Portfolio Theme   Updated May 8, 2025 at 1:41pm   9 Most recent comment from Vanessa:Thank you for quick help!I´m happy. alessio Video Hero IssuesClosed   Montoya - Creative Portfolio Theme   Updated April 28, 2025 at 4:17pm   3 Most recent comment from alessio:Thanks, it worked!