Public Tickets
Sunny
Can't see settings for font size updatesClosed
Montoya - Creative Portfolio Theme
Updated 3 days ago
10
Most recent comment from Sunny:Ah! My bad, thank you so much for the fix. Appreciate it.
Laura Elias
Editing hero & bottom sections
Montoya - Creative Portfolio Theme
Updated 4 days ago
7
Most recent comment from Support Team:Hi Laura, all the links you provided are temporarily unavailable, can you please check?
https://prnt.sc/AsKbOobsHYoX
Trustline
Wrong purchaseClosed
Montoya - Creative Portfolio Theme
Updated 1 week ago
2
Most recent comment from Support Team:Hi there,
How long it has been since the date of the purchase?
Jalil
how to put one portfolio as home pageClosed
Montoya - Creative Portfolio Theme
Updated 2 weeks ago
2
Most recent comment from Support Team:Hello, it can be done programmatically
https://wordpress.stackexchange.com/questions/215199/how-to-set-a-custom-post-type-post-as-static-front-page
or using a plugin
https://wordpress.com/plugins/fron ...
Jesús Parra
freezes between projectsClosed
Montoya - Creative Portfolio Theme
Updated 2 weeks ago
2
Most recent comment from Support Team:Hello,
kindly check the response we gave to your other ticket.
Jesús Parra
page-transition errorClosed
Montoya - Creative Portfolio Theme
Updated 2 weeks ago
2
Most recent comment from Support Team:Dear Jesús
Looks like this ticket is about Montoya HTML as opposed to WordPress version.
Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
Th ...
Florent
Change categoryClosed
Montoya - Creative Portfolio Theme
Updated 2 weeks ago
2
Most recent comment from Support Team:Hello Florent, this is strange. If you can send us wp admin access in a private comment so we can investigate a bit?
Also, do you any cache plugin enabled? or is the site running on a CDN?
Rémy
Hero sectionClosed
Montoya - Creative Portfolio Theme
Updated 3 weeks ago
4
Most recent comment from Support Team:So for example when you are in the page you want to customize the hero section you just right click in the browser -> view page source
and the look for
Phúc
Portfolio Auto Navigate only in CategoryClosed
Montoya - Creative Portfolio Theme
Updated March 22, 2025 at 10:56am
6
Most recent comment from Support Team:OK, closing this for now
Amir
Issue with WordPress Admin Panel Not Loading After Activating Child ThemeClosed
Montoya - Creative Portfolio Theme
Updated March 19, 2025 at 10:39am
17
Most recent comment from Support Team:Not sure what you mean by that. After I made the modification I mentioned earlier I am able to access your site:
https://prnt.sc/LyRLR6nnw3la
Fernanda
Size menu nav mobileClosed
Montoya - Creative Portfolio Theme
Updated March 19, 2025 at 5:41am
2
Most recent comment from Support Team:Hello Fernanda,
you can specify the following in customizer -> additional css
@media only screen and (max-width: 479px) { .flexnav > li > a { font-size: calc(1rem + 14vw); l ...
Alba
Low quality images in mobileClosed
Montoya - Creative Portfolio Theme
Updated March 18, 2025 at 11:04pm
9
Most recent comment from Alba:Hi!Ok I'll check this.Thank you!
Laura
Adding video player + videoClosed
Montoya - Creative Portfolio Theme
Updated March 17, 2025 at 3:29pm
4
Most recent comment from Support Team:Right, I had a look over and I was able to diagnose the problem:
the first video widget you added is indeed our widget but it works only with self hosted videos - not youtube or vimeo so you need to ...
Derrick
Style and FontClosed
Montoya - Creative Portfolio Theme
Updated March 17, 2025 at 10:15am
16
Most recent comment from Support Team:Hello Derrick
So I commented this code for you in the file I mentioned below
https://prnt.sc/STNS8dxV7JIx
and looks like they work?
https://prnt.sc/zr55j_cprRIp
Phúc
Porfolio Grid animate not workingClosed
Montoya - Creative Portfolio Theme
Updated March 13, 2025 at 6:01am
13
Most recent comment from Phúc:It's good to know. Thank you. This ticket can be close now.