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Public Tickets

Ilie Tofan It doesn’t work on mobile.Closed   Montoya - Creative Portfolio Theme   Updated January 30, 2025 at 11:04am   4 Most recent comment from Support Team:Hello Ilie, this is odd, I mean it should work on all devices - including iphone. Could it be that you are using a third party plugin such as caching, lazy loading. And can you do me a favor - check o ... Lucas CSS SelectorClosed   Montoya - Creative Portfolio Theme   Updated January 30, 2025 at 9:58am   2 Most recent comment from Support Team:Hello, these are the font attributes regarding html and body elements html, body {    font-family: 'Poppins', sans-serif;    font-weight: 400;    font-size: 16px;    } Matteo Footer - Copyright's Year (dynamic)Closed   Montoya - Creative Portfolio Theme   Updated January 29, 2025 at 7:14pm   3 Most recent comment from Matteo:Hi there,thank you, I'll try it out. Matteo Portfolio - Missing inner elements in a new portfolio itemClosed   Montoya - Creative Portfolio Theme   Updated January 29, 2025 at 6:25pm   10 Most recent comment from Matteo:Hi there,ok thank you. Matteo Portfolio - Removed "social media sharing" but still thereClosed   Montoya - Creative Portfolio Theme   Updated January 29, 2025 at 6:12pm   3 Most recent comment from Matteo:Hi there,it worked, thank you. Tobias Unresponsive / broken linksClosed   Montoya - Creative Portfolio Theme   Updated January 27, 2025 at 8:34am   2 Most recent comment from Support Team:Hello Tobias, first try adding a site title Settings -> General second, try adding in customizer -> additional css #flags-box a {     pointer-events: initial; } Michelle Oldham Theme not fully showing contents as advertisedClosed   Montoya - Creative Portfolio Theme   Updated January 27, 2025 at 5:40am   10 Most recent comment from Support Team:Michelle, that's okay we can login via GoDaddy but you should provide us with the login URL? The only link we have is https://poppodiatry.com Chaymae montoya moving Thumbs GridClosed   Montoya - Creative Portfolio Theme   Updated January 27, 2025 at 5:16am   8 Most recent comment from Support Team:I wish I could however looks like I'm unable to login? https://prnt.sc/GiubbaDM9p99 Kristine Siiro How to get same portfolio format as in demoClosed   Montoya - Creative Portfolio Theme   Updated January 25, 2025 at 8:08am   2 Most recent comment from Support Team:Hello, this is the Overlapping Gallery block/widget and can be selected selected and inserted in the editor. It picks the portfolio items defined under admin -> portfolio (so you need to create them f ... Julien Images are not loading on the home pageClosed   Montoya - Creative Portfolio Theme   Updated January 25, 2025 at 7:51am   2 Most recent comment from Support Team:Hello Julien! If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, the browser will complain about images coming from a di ... Tobias Lower case letters forced in menuClosed   Montoya - Creative Portfolio Theme   Updated January 25, 2025 at 7:20am   2 Most recent comment from Support Team:Hello Tobias, I don't have your site URL however this is what I recommend you to try in customizer -> additional css @media (min-width: 1025px) {    .fullscreen-menu .flexnav > li > a {      ... Tobias Change top text on front pageClosed   Montoya - Creative Portfolio Theme   Updated January 24, 2025 at 12:50pm   3 Most recent comment from Support Team:Hey Tobias, not a problem, glad you figured it out, that part is not editable with the editor but in page/portfolio options. PURNAYYA RAO Basic changesClosed   Montoya - Creative Portfolio Theme   Updated January 24, 2025 at 10:16am   3 Most recent comment from Support Team:Not a problem, we will close the ticket. Chaymae ROTATOR LISTClosed   Montoya - Creative Portfolio Theme   Updated January 21, 2025 at 6:41am   8 Most recent comment from Support Team:Hi, so in /core/js/common.js i commented lines 688, 762, 864 and 972 You must refresh your cache before testing, very important. Andrea Romita WPML IntegrationClosed   Montoya - Creative Portfolio Theme   Updated January 16, 2025 at 6:12am   2 Most recent comment from Support Team:Hi Andrea, Thank you for your interest in our theme. We provide a wpml config file with Montoya, which allows WPML to identify the translatable options and strings. https://prnt.sc/B3GLl9mTt1ku