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Public Tickets

Teodor Clunky, laggy scrollingClosed   Montoya - Creative Portfolio Theme   Updated August 16, 2024 at 1:00pm   5 Most recent comment from Teodor:Awesome. It worked like a charm. Thanks a lot!  Stefano Roversi Audio in video backgroundsClosed   Montoya - Creative Portfolio Theme   Updated August 12, 2024 at 4:14pm   2 Most recent comment from Support Team:Hello Stefano, we can help you enable audio if you want. What is the editor you are using Gutenberg or Elementor?the pb with audio is that we set it up on muted to allow autoplayhttps://developer.moz ... Dario Preloader settingsClosed   Montoya - Creative Portfolio Theme   Updated August 8, 2024 at 7:57am   10 Most recent comment from Dario:Perfect thankyou Dario Remove Social from sharingClosed   Montoya - Creative Portfolio Theme   Updated August 8, 2024 at 7:57am   3 Most recent comment from Dario:Thanks, very helpful! Thank you Michael Merahkie customizationClosed   Montoya - Creative Portfolio Theme   Updated August 8, 2024 at 4:59am   2 Most recent comment from Support Team:Hello Michael, Editing the theme is fairly easy: you have the portfolio items and normal pages with options and content. The most important portfolio and page options are the hero image and captions ... Robert Adobe fontsClosed   Montoya - Creative Portfolio Theme   Updated August 3, 2024 at 4:47am   2 Most recent comment from Support Team:Hi Robert,Can't really say unless I am able to verify the setup. However I can say that you can upload font files in / with Custom Fonts plugin so you will be able to use them as custom fonts. Daniel Question about editorsClosed   Montoya - Creative Portfolio Theme   Updated August 2, 2024 at 6:07pm   2 Most recent comment from Support Team:Hello Daniel, Yes, it can be used with Elementor. In fact, if you can provide wp admin access in a private comment we can import demo data built for Elementor free of charge. This will give you a sna ... Robert Unable to Add/Edit Images in the PortfolioClosed   Montoya - Creative Portfolio Theme   Updated August 2, 2024 at 4:33am   10 Most recent comment from Support Team:Not a problem, Robert amin woocommerceClosed   Montoya - Creative Portfolio Theme   Updated July 31, 2024 at 4:08pm   2 Most recent comment from Support Team:Hello,We have not tested or integrated Montoya with Woocommerce as of yet but I see the product in this page:https://prnt.sc/VfasSgYHOu56 sharif refund/replace HTML theme with WP themeClosed   Montoya - Creative Portfolio Theme   Updated July 31, 2024 at 1:50pm   2 Most recent comment from Support Team:Hello,Yes, absolutely.you can buy the WordPress theme firsthttps://themeforest.net/item/montoya-creative-portfolio-theme/51811310and then submit a refund request for the HTML templatehttps://themefore ... semah Redirect problemClosed   Montoya - Creative Portfolio Theme   Updated July 27, 2024 at 4:00pm   2 Most recent comment from Support Team:Hi there,We don't have any code for redirection in the theme.I see some code output in your sitehttps://prnt.sc/xrIh_6nCV5zvhttps://prnt.sc/X_PJjbNlniZUwhich is not coming from our theme.A simila ... Utkarsh Removing header from just a specific pageClosed   Montoya - Creative Portfolio Theme   Updated July 23, 2024 at 11:05am   3 Most recent comment from Utkarsh:Used elementor pro plugin and added on page custom CSS to remove it Salman Ahmed Montoya Overlapping GalleryClosed   Montoya - Creative Portfolio Theme   Updated July 22, 2024 at 6:50pm   3 Most recent comment from Salman Ahmed:Thank you for your quick response, it is working perfect on Safari now. Cbra Theme Importing IssuesClosed   Montoya - Creative Portfolio Theme   Updated July 18, 2024 at 4:27pm   14 Most recent comment from Support Team:Hello,You can go to customizer -> portfolio settings to change the custom slug. Just enter your own and after saving the changes go to Settings -> Permalinks and press 'Save' to refresh the ... Sladjan missing filesClosed   Montoya - Creative Portfolio Theme   Updated July 16, 2024 at 5:09pm   2 Most recent comment from Support Team:The files can be found in the main archive and not in the WordPress theme folder. You can download the main archive from your Envato account.In any case, if you can provide wp admin access in a privat ...