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Public Tickets

sharif refund/replace HTML theme with WP themeClosed   Montoya - Creative Portfolio Theme   Updated July 31, 2024 at 1:50pm   2 Most recent comment from Support Team:Hello,Yes, absolutely.you can buy the WordPress theme firsthttps://themeforest.net/item/montoya-creative-portfolio-theme/51811310and then submit a refund request for the HTML templatehttps://themefore ... semah Redirect problemClosed   Montoya - Creative Portfolio Theme   Updated July 27, 2024 at 4:00pm   2 Most recent comment from Support Team:Hi there,We don't have any code for redirection in the theme.I see some code output in your sitehttps://prnt.sc/xrIh_6nCV5zvhttps://prnt.sc/X_PJjbNlniZUwhich is not coming from our theme.A simila ... Utkarsh Removing header from just a specific pageClosed   Montoya - Creative Portfolio Theme   Updated July 23, 2024 at 11:05am   3 Most recent comment from Utkarsh:Used elementor pro plugin and added on page custom CSS to remove it Salman Ahmed Montoya Overlapping GalleryClosed   Montoya - Creative Portfolio Theme   Updated July 22, 2024 at 6:50pm   3 Most recent comment from Salman Ahmed:Thank you for your quick response, it is working perfect on Safari now. Cbra Theme Importing IssuesClosed   Montoya - Creative Portfolio Theme   Updated July 18, 2024 at 4:27pm   14 Most recent comment from Support Team:Hello,You can go to customizer -> portfolio settings to change the custom slug. Just enter your own and after saving the changes go to Settings -> Permalinks and press 'Save' to refresh the ... Sladjan missing filesClosed   Montoya - Creative Portfolio Theme   Updated July 16, 2024 at 5:09pm   2 Most recent comment from Support Team:The files can be found in the main archive and not in the WordPress theme folder. You can download the main archive from your Envato account.In any case, if you can provide wp admin access in a privat ... Nicolas Using Portfolio Items in Scrolling Panels (or other multimedia shortcodes)Closed   Montoya - Creative Portfolio Theme   Updated July 15, 2024 at 4:49pm   2 Most recent comment from Support Team:Hello Nicolas,unfortunately this is custom work to function exactly the way you want it to. You need to extensively modify the plugin's implementation. What you can do is actually take html outpu ... konstantinos supportClosed   Montoya - Creative Portfolio Theme   Updated July 15, 2024 at 4:07pm   3 Most recent comment from Support Team:Dear Konstantinos,this is a support forum dedicated only to WordPress themes. Plz contact the author directly regarding the HTML template. Anass Anedjar Permalinks ProblemClosed   Montoya - Creative Portfolio Theme   Updated July 8, 2024 at 5:37am   2 Most recent comment from Support Team:Hello,You can go to customizer -> portfolio settings to change the custom slug. Just enter your own and after saving the changes go to Settings -> Permalinks and press 'Save' to refresh the ... Antonio Some adjustementsClosed   Montoya - Creative Portfolio Theme   Updated July 5, 2024 at 5:24am   6 Most recent comment from Support Team:Hi, Probably the emoji had a missing closing tag that was breaking the content. Chadathorn Scroll and it doesn't change to the next page.Closed   Montoya - Creative Portfolio Theme   Updated July 4, 2024 at 6:36am   2 Most recent comment from Support Team:Hello,As you probably know there is the WordPress version of Montoya and the HTML.Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This suppo ... abel The loader maskClosed   Montoya - Creative Portfolio Theme   Updated July 3, 2024 at 4:21pm   7 Most recent comment from Support Team:Path is relative to root theme folder. So in this case /wp-content/themes/montoya/sections/preloader_section.phpThere is also this option of using the Appearance -> Theme File Editor to edit the fileS ... Pablo Martins Remove things - MontoyaClosed   Montoya - Creative Portfolio Theme   Updated July 3, 2024 at 2:46pm   2 Most recent comment from Support Team:Hello Pablo,/js/scripts.js is the path relative to the root theme folder so that's where the theme installation isfor example /wp-content/themes/montoya/js/scripts.jsYou can disable hero section ... Sara Franchini Overlapping galleryClosed   Montoya - Creative Portfolio Theme   Updated June 29, 2024 at 9:27am   10 Most recent comment from Support Team:Please attach the video here, at the comment. Thanks SILVIA PASCUAL translatorClosed   Montoya - Creative Portfolio Theme   Updated June 25, 2024 at 5:48pm   3 Most recent comment from SILVIA PASCUAL:THANK YOU!!