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Public Tickets

Tobias Change top text on front pageClosed   Montoya - Creative Portfolio Theme   Updated January 24, 2025 at 12:50pm   3 Most recent comment from Support Team:Hey Tobias, not a problem, glad you figured it out, that part is not editable with the editor but in page/portfolio options. PURNAYYA RAO Basic changesClosed   Montoya - Creative Portfolio Theme   Updated January 24, 2025 at 10:16am   3 Most recent comment from Support Team:Not a problem, we will close the ticket. Chaymae ROTATOR LISTClosed   Montoya - Creative Portfolio Theme   Updated January 21, 2025 at 6:41am   8 Most recent comment from Support Team:Hi, so in /core/js/common.js i commented lines 688, 762, 864 and 972 You must refresh your cache before testing, very important. Andrea Romita WPML IntegrationClosed   Montoya - Creative Portfolio Theme   Updated January 16, 2025 at 6:12am   2 Most recent comment from Support Team:Hi Andrea, Thank you for your interest in our theme. We provide a wpml config file with Montoya, which allows WPML to identify the translatable options and strings. https://prnt.sc/B3GLl9mTt1ku   Wisdom Abu BugsClosed   Montoya - Creative Portfolio Theme   Updated January 14, 2025 at 9:55am   8 Most recent comment from Wisdom Abu:Thank you very much, I will do so. Lucas Preloader of themeClosed   Montoya - Creative Portfolio Theme   Updated January 14, 2025 at 4:56am   22 Most recent comment from Support Team:Ok, thanks, closing this ticket as we are going to reply in the other thread. Matteo Clickable ContactsClosed   Montoya - Creative Portfolio Theme   Updated January 6, 2025 at 10:48am   3 Most recent comment from Matteo:Hi there, I could correct the link, thank you very much. This ticket can be close. Matteo Montoya Collage - How to center?Closed   Montoya - Creative Portfolio Theme   Updated January 6, 2025 at 10:35am   3 Most recent comment from Matteo:Hi there, yes now looks centered because I used 4 images, but with 3 images it's still on the left side.The customer said that with 4 images is okay, so no problem. This ticket can be close. Matteo Montoya Collage - How to modify caption?Closed   Montoya - Creative Portfolio Theme   Updated January 6, 2025 at 10:34am   3 Most recent comment from Matteo:Hi there,I could correct the captions, thank you very much.This ticket can be close. Jey2707 Unable to upload templateClosed   Montoya - Creative Portfolio Theme   Updated January 6, 2025 at 7:50am   2 Most recent comment from Support Team:Hi there, could be a matter of folder & files permissions on the server? https://www.hostinger.com/tutorials/fix-the-is-its-parent-directory-writable-by-the-server-wordpress-error?utm_campaign=Generic ... Matteo Portfolio - Can't see the videoClosed   Montoya - Creative Portfolio Theme   Updated January 2, 2025 at 3:27pm   4 Most recent comment from Support Team:Basically every portfolio item needs a hero image first no matter what. I case of video portfolios it's usually the first still (poster) of the video. Yasser Qureshi Non sticky headerClosed   Montoya - Creative Portfolio Theme   Updated January 2, 2025 at 10:26am   4 Most recent comment from Support Team:It should not have any effect over the sliders. Alexis galleryClosed   Montoya - Creative Portfolio Theme   Updated December 30, 2025 at 8:53am   3 Most recent comment from Alexis:Hello, thanks for the reply !Yeah sorry "articles" are standard blog posts, just I used the french name thinking it was the same for you.So, you gave me a good hint, I'm gona try a portfolio and ... ahmedtaher Theme is extremley slow on SafariClosed   Montoya - Creative Portfolio Theme   Updated December 26, 2024 at 6:14am   8 Most recent comment from Support Team:Hi Ahmed, It would involve a browser autodetection bit in /js/scripts.js (path relative to root theme folder). if Safari, you can remove 'smooth-scroll' class from the element. It can be ad ... Denise Cant figure out how to do a couple things with ur theme.Closed   Montoya - Creative Portfolio Theme   Updated December 24, 2024 at 11:10am   2 Most recent comment from Support Team:Hello Denise the logo and the burger menu can be centered with custom css and it's a bit complex. "is there a code to make images in a gallery go from black and white to color on mouseover in one ...