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Public Tickets

Faissal Stories PageClosed   Montoya - Creative Portfolio Theme   Updated February 27, 2025 at 2:01am   5 Most recent comment from Faissal:Thank you for your help! I appreciate the support—it was very helpful. Matty clip path insetClosed   Montoya - Creative Portfolio Theme   Updated February 25, 2025 at 10:18pm   16 Most recent comment from Matty:thank you so much, superstar!!!! Robert Support Template KitClosed   Montoya - Creative Portfolio Theme   Updated February 25, 2025 at 4:54pm   5 Most recent comment from Support Team:Dear Robert, Montoya is a WordPress theme therefore should be installed under Appearance -> Themes panel.  If you can provide wp admin access we can install the theme and import demo data free of cha ... Vanessa exclude Portfolio itemsClosed   Montoya - Creative Portfolio Theme   Updated February 25, 2025 at 4:03pm   2 Most recent comment from Support Team:Hello Vanessa, Does not matter if you use a Gutenberg block or the Elementor widget, you still have the filter category attribute in its settings where you can paste the slug of a category or multiple ... Matty portfolio settings - next project captionClosed   Montoya - Creative Portfolio Theme   Updated February 14, 2025 at 5:50am   6 Most recent comment from Support Team:Hi Matty, if you like our theme and our services in general plz don't forget to rate it. Ivan Portfolio pagesClosed   Montoya - Creative Portfolio Theme   Updated February 10, 2025 at 7:02am   5 Most recent comment from Support Team:Hello Ivan, so you can use the unique class id to prefix any of the css selectors in order to apply styles unique to each page let's take for example your home page. the unique css class is store ... Stefano general requestClosed   Montoya - Creative Portfolio Theme   Updated February 10, 2025 at 6:02am   2 Most recent comment from Support Team:Hello Stefano, yes, sure you can setup the Parallax Gallery as front page in Settings -> Reading changing the portfolio items order: either you backdate the portfolio items (recommended) https://www.w ... Jeff Gerred H tag capitalizationClosed   Montoya - Creative Portfolio Theme   Updated February 5, 2025 at 5:24pm   3 Most recent comment from Jeff Gerred:Perfect. Thank you!  Chaymae Redirection links to mobile works only onceClosed   Montoya - Creative Portfolio Theme   Updated February 5, 2025 at 4:19pm   2 Most recent comment from Support Team:Try the following: refresh the permalinks in settings -> permalinks try temporarily disabling ajax in customizer -> general settings and test again. it's the wp_redirect that I'm suspecting ... Matty coloursClosed   Montoya - Creative Portfolio Theme   Updated February 5, 2025 at 2:52pm   5 Most recent comment from Matty:legend! thank you so much Chaymae Portfolio scrolling loopClosed   Montoya - Creative Portfolio Theme   Updated February 5, 2025 at 6:20am   6 Most recent comment from Support Team:Hello, I have another ticket from you about mobile redirect. But no login details there. if you can repost it here? Matteo Contact Form 7 - List of itemsClosed   Montoya - Creative Portfolio Theme   Updated January 30, 2025 at 4:46pm   2 Most recent comment from Support Team:Hello Matteo, name-box and email-box are actually wrappers for the contact form elements [email], [text], [tel] etc) so you need to actually style it similarly to the already defined classes https://p ... Tobias Modifying the People pageClosed   Montoya - Creative Portfolio Theme   Updated January 30, 2025 at 3:51pm   3 Most recent comment from Tobias:Good tip on the page source and custom html, works great!   Iris Alonso DUDAClosed   Montoya - Creative Portfolio Theme   Updated January 30, 2025 at 3:16pm   2 Most recent comment from Support Team:Hello Iris, Editing the theme is fairly easy: you have the portfolio items and normal pages with options and content. The most important portfolio options are the hero image and captions (title and su ... Tobias Overlapping Gallery sluggish in SafariClosed   Montoya - Creative Portfolio Theme   Updated January 30, 2025 at 3:13pm   2 Most recent comment from Support Team:Hello Tobias, please add the following in customizer -> additional CSS .grid__item-img--large {        will-change: filter;  }