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Public Tickets

Derrick Style and FontClosed   Montoya - Creative Portfolio Theme   Updated March 17, 2025 at 10:15am   16 Most recent comment from Support Team:Hello Derrick So I commented this code for you in the file I mentioned below https://prnt.sc/STNS8dxV7JIx and looks like they work? https://prnt.sc/zr55j_cprRIp     Phúc Porfolio Grid animate not workingClosed   Montoya - Creative Portfolio Theme   Updated March 13, 2025 at 6:01am   13 Most recent comment from Phúc:It's good to know. Thank you. This ticket can be close now.   Lucas Changing header text.Closed   Montoya - Creative Portfolio Theme   Updated March 12, 2025 at 12:59pm   42 Most recent comment from Support Team:The text of the button can be changed in customizer -> blog settings you can remove date and categories withe the following in customizer -> additional css #blog-page-content .entry-meta.entry-date,� ... Andrea Tessarolo Blending modes on titlesClosed   Montoya - Creative Portfolio Theme   Updated March 12, 2025 at 9:46am   4 Most recent comment from Support Team:Hello Andrea, The css selectors for these titles are the following .snap-slider-captions .slide-title .snap-slider-captions .slide-title span but I'm not sure why the blending mode is not working ... Phúc Theme function problem with shop categoryClosed   Montoya - Creative Portfolio Theme   Updated March 12, 2025 at 3:09am   5 Most recent comment from Phúc:Thank you, the css works. If description of product category page display on the right side is default. I'm fine with it. I just though it was a display issue, because I assume it should be lo ... Phúc Product Gallery thumbnail displayClosed   Montoya - Creative Portfolio Theme   Updated March 12, 2025 at 2:59am   5 Most recent comment from Phúc:Thank you, the css works. This ticket can be close.  Chris Motion effects not working in themeClosed   Montoya - Creative Portfolio Theme   Updated March 11, 2025 at 4:46am   8 Most recent comment from Support Team:Hi Chris, to get the same smooth effects you see in our live demo, you should enable ajax page transitions ins customizer -> general settings Regarding Elementor scrolling effects try testing them aga ... Kristine Siiro overlapping portfolio galleryClosed   Montoya - Creative Portfolio Theme   Updated March 9, 2025 at 4:40pm   8 Most recent comment from Support Team:Hello Kristine, We finished setting up the demo data, please verify. You need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking th ... Dat update font-family responsiveClosed   Montoya - Creative Portfolio Theme   Updated March 7, 2025 at 3:59pm   17 Most recent comment from Support Team:Hi, It looks like by default it takes the current visible logo image (you can resize by the way). I think best way to control which image is displayed when you share your website on social network is ... Subhendu Pan Elemntor data import problemClosed   Montoya - Creative Portfolio Theme   Updated March 7, 2025 at 3:13pm   3 Most recent comment from Support Team:Hi there, You should not be concerned about these messages as they are referring to woocommerce products so as long as you don't use that, you should be fine. Chris Error diplaying portfolioClosed   Montoya - Creative Portfolio Theme   Updated March 7, 2025 at 1:42am   5 Most recent comment from Chris:Thanks so much. We can close this ticket. :) Thama Add videos in carouselClosed   Montoya - Creative Portfolio Theme   Updated March 1, 2025 at 3:39pm   6 Most recent comment from Support Team:Hello, if you can send me the page gallery URL I can send you at least the HTML code representing the carousel. And perhaps an ideea on how to modify it - no guarantees they will work properly though ... Phúc Related products title issueClosed   Montoya - Creative Portfolio Theme   Updated February 28, 2025 at 12:25pm   3 Most recent comment from Phúc:Ok thank you, the code works. Are you going to add it into a new update of this theme? If yes, I will note for it "Temporarily fix until next update", and remove it when the new update arrive. Phúc Has Clip Path Border Radius in Product pageClosed   Montoya - Creative Portfolio Theme   Updated February 28, 2025 at 12:17pm   6 Most recent comment from Phúc:Oh I get it! Thank you. This topic can be close now. Phúc SHOP page not workingClosed   Montoya - Creative Portfolio Theme   Updated February 28, 2025 at 10:09am   4 Most recent comment from Support Team:Aha, ok, that's great for sharing this. We will have a look at the curtain effect as soon as possible.