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Public Tickets

Robert No customizationpanel / theme options .Closed   Montoya - Creative Portfolio Theme   Updated November 19, 2024 at 4:10am   27 Most recent comment from Robert:We got the issue resolved. Thankyou Bairon Demo ContentClosed   Montoya - Creative Portfolio Theme   Updated November 18, 2024 at 5:17pm   5 Most recent comment from Bairon:Looks good, thanks for the help M Nazim customization panelClosed   Montoya - Creative Portfolio Theme   Updated November 11, 2024 at 5:12am   3 Most recent comment from Support Team:Hi, is it possible to send us wp admin access in a private comment (login url, admin username and password) so we can have a look and help you further. Valerio Monotya Zoom gallery works good only for 9:16 imagesClosed   Montoya - Creative Portfolio Theme   Updated November 4, 2024 at 9:37am   3 Most recent comment from Support Team:Hello, The issue you're referring to is actually not an issue. The shortcodes are built using fullscreen images, meaning these images automatically adapt to fit any screen size, filling the entir ... Valerio Montoya zoom gallery figcaptionClosed   Montoya - Creative Portfolio Theme   Updated November 4, 2024 at 7:52am   2 Most recent comment from Support Team:Hello Valerio, This is custom work, but the solution is modifying the zoom gallery block (or widget if you are using Elementor) and wrapping the zoomed image in a tag with fig caption the actual capt ... Valerio Montoya pop up image issueClosed   Montoya - Creative Portfolio Theme   Updated November 4, 2024 at 7:30am   2 Most recent comment from Support Team:Hi there, you could add the following in customizer -> additional css .clapat-img-popup-prev, .clapat-img-popup-next {      display: none; } Valerio Montoya CarouselClosed   Montoya - Creative Portfolio Theme   Updated November 1, 2024 at 5:15am   2 Most recent comment from Support Team:Hello, you have the options in the right side panel (when you select the block in the editor): https://prnt.sc/XpOZPMfBkoX1 Graffito nv hamburger menu, transition, Year on thumbnailClosed   Montoya - Creative Portfolio Theme   Updated October 30, 2024 at 7:04pm   2 Most recent comment from Support Team:Hello! you can change the menu type in customizer -> header settings you can disable the transition in page settings All Portfolio Templates tab -> Thumbnail To Fullscreen Animation, set to None can y ... Misha Editing HeaderClosed   Montoya - Creative Portfolio Theme   Updated October 28, 2024 at 5:12am   12 Most recent comment from Support Team:Got it, but where is the inserted header? https://prnt.sc/2zFuJYoBtZbY ahmed QuestionClosed   Montoya - Creative Portfolio Theme   Updated October 27, 2024 at 6:28am   4 Most recent comment from Support Team:You don't actually edit it. the overlapping gallery is selecting the portfolio items from admin -> portfolio. you can configure how many items to include and a category filter. Sedick PerformanceClosed   Montoya - Creative Portfolio Theme   Updated October 24, 2024 at 5:51am   15 Most recent comment from Support Team:Hello, It is right when you mentioned that plugin is set to load scripts globally, otherwise it doesn't work. The ticket is public, we appreciate sharing your solution as an alternative to ajax p ... lomas Code errorClosed   Montoya - Creative Portfolio Theme   Updated October 24, 2024 at 5:36am   6 Most recent comment from Support Team:Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the expertise to help ... Filipe Install the DEMo version with ElementorClosed   Montoya - Creative Portfolio Theme   Updated October 23, 2024 at 7:05am   2 Most recent comment from Support Team:Hello Filipe, We finished setting up the demo data, please verify. You need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking them ... Jean-Marie Slider autoplayClosed   Montoya - Creative Portfolio Theme   Updated October 19, 2024 at 2:34am   2 Most recent comment from Support Team:Hello Jean-Marie, Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the ... Jérôme M How to display video at 100%Closed   Montoya - Creative Portfolio Theme   Updated October 12, 2024 at 5:00pm   5 Most recent comment from Jérôme M:Thanks so much, it works perfectly !