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Public Tickets

Zakaria Header/Hero issue   Montoya - Creative Portfolio Theme   Updated 4 hours ago   3 Most recent comment from Zakaria:Thanks for getting back to me.Im trying to create my custom typo in order to use it but its not easy..Im trying to use image instead of text but the image is very very big, can we get the information ... Tandem Using the childscript.js and pinned sectionClosed   Montoya - Creative Portfolio Theme   Updated 1 day ago   8 Most recent comment from Tandem:Hi,Thank you for adding the correct HTML for this.Kind regards,Hanneke Denis Widmann Can’t edit Portfolio Items. Nothing in documentation. Not editable with Elementor.   Montoya - Creative Portfolio Theme   Updated 1 week ago   14 Most recent comment from Support Team:Hello Denis I know that gtmetrix differs than the chrome tools because it has a wider range of criterias which some apply to the WordPress platform itself. They are recommendations but necessarily dir ... Phúc Elementor lightbox not workingClosed   Montoya - Creative Portfolio Theme   Updated 2 weeks ago   5 Most recent comment from Phúc:That's good to known. If it conflict, i can use your theme widget instead. Thank you, this topic can be close now.  Acar Portfolio item with archive pageClosed   Montoya - Creative Portfolio Theme   Updated 2 weeks ago   7 Most recent comment from Acar:Thank you very much, it was very useful. Phúc Image Slider issueClosed   Montoya - Creative Portfolio Theme   Updated 3 weeks ago   14 Most recent comment from Phúc:Thank you, this ticket can be close now.  Sara mobile devices adaptationClosed   Montoya - Creative Portfolio Theme   Updated 3 weeks ago   4 Most recent comment from Support Team:Most convenient is to add the code to admin -> customizer -> additional css Laura Elias Editing hero & bottom sectionsClosed   Montoya - Creative Portfolio Theme   Updated May 15, 2025 at 2:25pm   9 Most recent comment from Support Team:Hello Laura! that's custom work and it's a bit beyond my support abilities let's force a bit and hide the curtains with custom css  .curtains {     display: none; } in customizer -> ... Sara Montoya portfolio orderClosed   Montoya - Creative Portfolio Theme   Updated May 8, 2025 at 3:46pm   2 Most recent comment from Support Team:Hello Sara, Either you backdate the portfolio items (recommended, safest) https://www.wpbeginner.com/beginners-guide/how-to-back-date-your-wordpress-posts/ or you can use post reorder plugin such as t ... Vanessa exclude Portfolio itemsClosed   Montoya - Creative Portfolio Theme   Updated May 8, 2025 at 1:41pm   9 Most recent comment from Vanessa:Thank you for quick help!I´m happy. alessio Video Hero IssuesClosed   Montoya - Creative Portfolio Theme   Updated April 28, 2025 at 4:17pm   3 Most recent comment from alessio:Thanks, it worked! Alba Problem with Ajax and ElementorClosed   Montoya - Creative Portfolio Theme   Updated April 28, 2025 at 2:58am   8 Most recent comment from Support Team:Excellent, thank you for sharing! Sunny Can't see settings for font size updatesClosed   Montoya - Creative Portfolio Theme   Updated April 16, 2025 at 5:51am   10 Most recent comment from Sunny:Ah! My bad, thank you so much for the fix. Appreciate it. Trustline Wrong purchaseClosed   Montoya - Creative Portfolio Theme   Updated April 10, 2025 at 8:10am   2 Most recent comment from Support Team:Hi there, How long it has been since the date of the purchase? Jalil how to put one portfolio as home pageClosed   Montoya - Creative Portfolio Theme   Updated April 7, 2025 at 4:00pm   2 Most recent comment from Support Team:Hello, it can be done programmatically https://wordpress.stackexchange.com/questions/215199/how-to-set-a-custom-post-type-post-as-static-front-page or using a plugin https://wordpress.com/plugins/fron ...