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Public Tickets

Rémy Hero section   Montoya - Creative Portfolio Theme   Updated 14 hours ago   4 Most recent comment from Support Team:So for example when you are in the page you want to customize the hero section you just right click in the browser -> view page source and the look for Phúc Portfolio Auto Navigate only in CategoryClosed   Montoya - Creative Portfolio Theme   Updated 4 days ago   6 Most recent comment from Support Team:OK, closing this for now Amir Issue with WordPress Admin Panel Not Loading After Activating Child Theme   Montoya - Creative Portfolio Theme   Updated 1 week ago   17 Most recent comment from Support Team:Not sure what you mean by that. After I made the modification I mentioned earlier I am able to access your site: https://prnt.sc/LyRLR6nnw3la   Fernanda Size menu nav mobile   Montoya - Creative Portfolio Theme   Updated 1 week ago   2 Most recent comment from Support Team:Hello Fernanda, you can specify the following in customizer -> additional css @media only screen and (max-width: 479px) {    .flexnav > li > a {        font-size: calc(1rem + 14vw);        l ... Alba Low quality images in mobileClosed   Montoya - Creative Portfolio Theme   Updated 1 week ago   9 Most recent comment from Alba:Hi!Ok I'll check this.Thank you! Laura Adding video player + videoClosed   Montoya - Creative Portfolio Theme   Updated 1 week ago   4 Most recent comment from Support Team:Right, I had a look over and I was able to diagnose the problem:  the first video widget you added is indeed our widget but it works only with self hosted videos - not youtube or vimeo so you need to ... Derrick Style and FontClosed   Montoya - Creative Portfolio Theme   Updated 1 week ago   16 Most recent comment from Support Team:Hello Derrick So I commented this code for you in the file I mentioned below https://prnt.sc/STNS8dxV7JIx and looks like they work? https://prnt.sc/zr55j_cprRIp     Phúc Porfolio Grid animate not workingClosed   Montoya - Creative Portfolio Theme   Updated 2 weeks ago   13 Most recent comment from Phúc:It's good to know. Thank you. This ticket can be close now.   Lucas Changing header text.Closed   Montoya - Creative Portfolio Theme   Updated 2 weeks ago   42 Most recent comment from Support Team:The text of the button can be changed in customizer -> blog settings you can remove date and categories withe the following in customizer -> additional css #blog-page-content .entry-meta.entry-date,� ... Andrea Tessarolo Blending modes on titlesClosed   Montoya - Creative Portfolio Theme   Updated 2 weeks ago   4 Most recent comment from Support Team:Hello Andrea, The css selectors for these titles are the following .snap-slider-captions .slide-title .snap-slider-captions .slide-title span but I'm not sure why the blending mode is not working ... Phúc Theme function problem with shop categoryClosed   Montoya - Creative Portfolio Theme   Updated 2 weeks ago   5 Most recent comment from Phúc:Thank you, the css works. If description of product category page display on the right side is default. I'm fine with it. I just though it was a display issue, because I assume it should be lo ... Phúc Product Gallery thumbnail displayClosed   Montoya - Creative Portfolio Theme   Updated 2 weeks ago   5 Most recent comment from Phúc:Thank you, the css works. This ticket can be close.  Chris Motion effects not working in themeClosed   Montoya - Creative Portfolio Theme   Updated 2 weeks ago   8 Most recent comment from Support Team:Hi Chris, to get the same smooth effects you see in our live demo, you should enable ajax page transitions ins customizer -> general settings Regarding Elementor scrolling effects try testing them aga ... Kristine Siiro overlapping portfolio galleryClosed   Montoya - Creative Portfolio Theme   Updated 2 weeks ago   8 Most recent comment from Support Team:Hello Kristine, We finished setting up the demo data, please verify. You need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking th ... Dat update font-family responsiveClosed   Montoya - Creative Portfolio Theme   Updated 3 weeks ago   17 Most recent comment from Support Team:Hi, It looks like by default it takes the current visible logo image (you can resize by the way). I think best way to control which image is displayed when you share your website on social network is ...