Okay

Public Tickets

Vanessa exclude Portfolio items   Montoya - Creative Portfolio Theme   Updated 11 hours ago   6 Most recent comment from Support Team:Can you verify the password? zarfud-Govcuv-byjqo6 https://prnt.sc/oZb-XV-EG-q0   Phúc Image Slider issue   Montoya - Creative Portfolio Theme   Updated 16 hours ago   1 Most recent comment from Phúc:Hi, I got an issue with Image Slider. Sometime it slide on click, some time don't. But when it's don't work, then I resize browser and it's work again at the time. Take a look at ... alessio Video Hero IssuesClosed   Montoya - Creative Portfolio Theme   Updated 1 week ago   3 Most recent comment from alessio:Thanks, it worked! Alba Problem with Ajax and ElementorClosed   Montoya - Creative Portfolio Theme   Updated 1 week ago   8 Most recent comment from Support Team:Excellent, thank you for sharing! Sunny Can't see settings for font size updatesClosed   Montoya - Creative Portfolio Theme   Updated 3 weeks ago   10 Most recent comment from Sunny:Ah! My bad, thank you so much for the fix. Appreciate it. Laura Elias Editing hero & bottom sectionsClosed   Montoya - Creative Portfolio Theme   Updated 3 weeks ago   7 Most recent comment from Support Team:Hi Laura, all the links you provided are temporarily unavailable, can you please check? https://prnt.sc/AsKbOobsHYoX   Trustline Wrong purchaseClosed   Montoya - Creative Portfolio Theme   Updated April 10, 2025 at 8:10am   2 Most recent comment from Support Team:Hi there, How long it has been since the date of the purchase? Jalil how to put one portfolio as home pageClosed   Montoya - Creative Portfolio Theme   Updated April 7, 2025 at 4:00pm   2 Most recent comment from Support Team:Hello, it can be done programmatically https://wordpress.stackexchange.com/questions/215199/how-to-set-a-custom-post-type-post-as-static-front-page or using a plugin https://wordpress.com/plugins/fron ... Jesús Parra freezes between projectsClosed   Montoya - Creative Portfolio Theme   Updated April 6, 2025 at 4:16am   2 Most recent comment from Support Team:Hello, kindly check the response we gave to your other ticket. Jesús Parra page-transition errorClosed   Montoya - Creative Portfolio Theme   Updated April 6, 2025 at 4:15am   2 Most recent comment from Support Team:Dear Jesús Looks like this ticket is about Montoya HTML as opposed to WordPress version. Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat Th ... Florent Change categoryClosed   Montoya - Creative Portfolio Theme   Updated April 4, 2025 at 9:47am   2 Most recent comment from Support Team:Hello Florent, this is strange. If you can send us wp admin access in a private comment so we can investigate a bit? Also, do you any cache plugin enabled? or is the site running on a CDN? Rémy Hero sectionClosed   Montoya - Creative Portfolio Theme   Updated March 25, 2025 at 5:36pm   4 Most recent comment from Support Team:So for example when you are in the page you want to customize the hero section you just right click in the browser -> view page source and the look for Phúc Portfolio Auto Navigate only in CategoryClosed   Montoya - Creative Portfolio Theme   Updated March 22, 2025 at 10:56am   6 Most recent comment from Support Team:OK, closing this for now Amir Issue with WordPress Admin Panel Not Loading After Activating Child ThemeClosed   Montoya - Creative Portfolio Theme   Updated March 19, 2025 at 10:39am   17 Most recent comment from Support Team:Not sure what you mean by that. After I made the modification I mentioned earlier I am able to access your site: https://prnt.sc/LyRLR6nnw3la   Fernanda Size menu nav mobileClosed   Montoya - Creative Portfolio Theme   Updated March 19, 2025 at 5:41am   2 Most recent comment from Support Team:Hello Fernanda, you can specify the following in customizer -> additional css @media only screen and (max-width: 479px) {    .flexnav > li > a {        font-size: calc(1rem + 14vw);        l ...