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Public Tickets

James Unable To Change The Background Colour Of AClosed   Humpton - Creative Portfolio Theme   Updated December 7, 2023 at 10:51am   15 Most recent comment from James:Yo.I'm gonna create a new ticket for this and give you all the info in one place to save you having to faff.Watch this space.CheersJ James Text Not Displaying The Correct ColourClosed   Humpton - Creative Portfolio Theme   Updated November 30, 2023 at 6:36pm   9 Most recent comment from Support Team:Sounds good James James Mobile Display Hero CaptionClosed   Humpton - Creative Portfolio Theme   Updated November 4, 2023 at 5:56pm   4 Most recent comment from Support Team:Hello James, as I mentioned in the other ticket, it's hard for us to guess what's going on from the screenshots only. Therefore we are waiting for you to provide a link to an online WordPre ... James Updates Not Showing On 'Live Link'Closed   Humpton - Creative Portfolio Theme   Updated November 4, 2023 at 5:56pm   2 Most recent comment from Support Team:Dear James,This what I get when I follow the link attached to the ticket (a 404 page)https://swanky-art.localsite.io/https://prnt.sc/oEJ4mb9s2mRxIt's hard for us to guess what's going on fro ... Mina Zaki change magic cursor colorClosed   Humpton - Creative Portfolio Theme   Updated October 16, 2023 at 8:54am   3 Most recent comment from Mina Zaki:Thank you so much Ian Dark Mode AndroidClosed   Humpton - Creative Portfolio Theme   Updated October 12, 2023 at 3:37am   4 Most recent comment from Support Team:Please add this in aditional css:.has-mask-fill > span {  position: relative;  display: inline;} supercreatures I need a help to develope the website.Closed   Humpton - Creative Portfolio Theme   Updated October 9, 2023 at 6:57am   9 Most recent comment from farhan:z poono Editing header and footerClosed   Humpton - Creative Portfolio Theme   Updated October 3, 2023 at 10:03am   3 Most recent comment from Support Team:Hi there,As you noticed there are no settings for modifying the header and footer through settings other than:- for header you can set the logo and the menu type: classic or fullscreen overlay- for fo ... pia Serious Issues with Template Purchase on EnvatoClosed   Humpton - Creative Portfolio Theme   Updated September 22, 2023 at 4:18pm   2 Most recent comment from Support Team:Dear Pia,we understand your frustration on this one and we are sorry that you are going through what may be a glitch in Envato system. Once bought the theme (any theme) you normally have access to the ... irvin After installing the pageClosed   Humpton - Creative Portfolio Theme   Updated September 21, 2023 at 8:06am   9 Most recent comment from Support Team:Hi there, can you at least temporarily disable the second step? with the code? Our company policy prohibits using any other apps for logging in other than WordPress In the meanwhile: - make sure you h ... Idrissa Menu itemsClosed   Humpton - Creative Portfolio Theme   Updated September 13, 2023 at 6:25pm   2 Most recent comment from Support Team:We are closing this ticket as you created another private ticket with additional info acompanysk Not properly imported demo dataClosed   Humpton - Creative Portfolio Theme   Updated August 11, 2023 at 2:13pm   4 Most recent comment from Support Team:Hi there,we made a few adjustments, however you need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking them because of the CORS po ... Abhishek How to install demo dataClosed   Humpton - Creative Portfolio Theme   Updated August 10, 2023 at 2:23pm   2 Most recent comment from Support Team:Hi there, If you can provide wp admin access in a private comment we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Plz also specif ... Gle iDaemon google map marker didn't showClosed   Humpton - Creative Portfolio Theme   Updated August 9, 2023 at 6:31pm   2 Most recent comment from Support Team:Hi there,Can't tell from the source code but try to make it small image, something like 50x50 pixels? Is it like that? ARCHER Website not showing up on Google SearchClosed   Humpton - Creative Portfolio Theme   Updated August 4, 2023 at 5:36pm   2 Most recent comment from Support Team:Hi there,This is more of a SEO problem that is not really our expertise as we focus more on theme developmentYour site does show up on google searchhttps://prnt.sc/fLfrsFqkOJGnThe general pb with the ...