Public Tickets
Rodrigo
Installation issue
Humpton - Creative Portfolio Theme
Updated 30 minutes ago
1
Most recent comment from Rodrigo:Hello!
I'm trying to install the Humpton Theme, following the steps of the Wizard, but when I get the Import Content step the screen stops loading and remains in ZERO PERCENT like forever...
JF
Remove Arrow in Hero-subClosed
Humpton - Creative Portfolio Theme
Updated 2 days ago
3
Most recent comment from JF:So fast. tyty !
JF
Remove Arrow in Hero-subClosed
Humpton - Creative Portfolio Theme
Updated 2 days ago
2
Most recent comment from Support Team:Hi JF,we are closing this ticket as duplicate.
Sean McDonald
Streaming hero videoClosed
Humpton - Creative Portfolio Theme
Updated 2 weeks ago
2
Most recent comment from Support Team:Hello Sean,the video hero section is built using tag https://www.w3schools.com/tags/tag_video.aspWhich in turn requires direct links to the self hosted video files - as opposed to players like Youtu ...
Amvinay
Theme demo importer is not working.Closed
Humpton - Creative Portfolio Theme
Updated February 29, 2024 at 3:34pm
2
Most recent comment from Support Team:Hello,I think you installed theme but you did not import demo data which gives you a snapshot of our live demo. if you can provide wp admin access in a private comment we can set it up free of charge ...
Michelangelo
Hide page titleClosed
Humpton - Creative Portfolio Theme
Updated February 25, 2024 at 5:00pm
3
Most recent comment from Michelangelo:Thank you!!!
Geri van den van den Boom
Hero imageClosed
Humpton - Creative Portfolio Theme
Updated February 25, 2024 at 4:17pm
3
Most recent comment from Geri van den van den Boom:Super! Thank you!
Ryan
Video OptionsClosed
Humpton - Creative Portfolio Theme
Updated February 12, 2024 at 8:02am
2
Most recent comment from Support Team:Hello Ryan,Can you open /wp-content/plugins/humpton-elementor-blocks/humpton-elementor-blocks.php ?and remove/comment the following line (298)https://prnt.sc/GOoOwMJVLaDbThis will enable the default E ...
irvin
Menu is dark only in landing pageClosed
Humpton - Creative Portfolio Theme
Updated February 6, 2024 at 3:45pm
4
Most recent comment from irvin:That solved the issue, Thanks !!
Voy
No background images for portfolio items on main pageClosed
Humpton - Creative Portfolio Theme
Updated January 15, 2024 at 4:40pm
2
Most recent comment from Support Team:Hello,If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images coming from ...
James
Bold Text & Links Displaying Incorrect ColourClosed
Humpton - Creative Portfolio Theme
Updated January 3, 2024 at 3:18pm
7
Most recent comment from James:ON FIRE!
Amazing, brilliant work, thank you that is now fixed.https://prnt.sc/SaBYr3XkwAtH
James
Unable To Change The Background Colour Of AClosed
Humpton - Creative Portfolio Theme
Updated December 7, 2023 at 10:51am
15
Most recent comment from James:Yo.I'm gonna create a new ticket for this and give you all the info in one place to save you having to faff.Watch this space.CheersJ
James
Text Not Displaying The Correct ColourClosed
Humpton - Creative Portfolio Theme
Updated November 30, 2023 at 6:36pm
9
Most recent comment from Support Team:Sounds good James
James
Mobile Display Hero CaptionClosed
Humpton - Creative Portfolio Theme
Updated November 4, 2023 at 5:56pm
4
Most recent comment from Support Team:Hello James, as I mentioned in the other ticket, it's hard for us to guess what's going on from the screenshots only. Therefore we are waiting for you to provide a link to an online WordPre ...
James
Updates Not Showing On 'Live Link'Closed
Humpton - Creative Portfolio Theme
Updated November 4, 2023 at 5:56pm
2
Most recent comment from Support Team:Dear James,This what I get when I follow the link attached to the ticket (a 404 page)https://swanky-art.localsite.io/https://prnt.sc/oEJ4mb9s2mRxIt's hard for us to guess what's going on fro ...