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Public Tickets

Tabish Shakil High ColumnsClosed   Humpton - Creative Portfolio Theme   Updated June 17, 2023 at 5:21pm   2 Most recent comment from Support Team:Hi Tabish,If you can provide wp admin access we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from.I think have the demo data installed ... Michelangelo Page loader DisappearsClosed   Humpton - Creative Portfolio Theme   Updated June 14, 2023 at 9:41am   13 Most recent comment from Support Team:Hello Michelangelo,first and foremost we change the preload attribute for the self hosted video shortcode that you have here, at the very beginning:https://vert-project.com/?page_id=2https://prnt.sc/ ... adamrius Bug layout on PhoneClosed   Humpton - Creative Portfolio Theme   Updated June 9, 2023 at 3:57pm   4 Most recent comment from adamrius:Work, Thanks Alex Hover images from team page not working.Closed   Humpton - Creative Portfolio Theme   Updated June 9, 2023 at 1:13pm   2 Most recent comment from Support Team:Hi Alex,can you turn the animation off from the team members list?https://prnt.sc/pLo1LxpPJdIRthere is a certain attribute that you can set once the Team members widget is selected Charles Kinney Do I need to get elementor to work the site?Closed   Humpton - Creative Portfolio Theme   Updated June 6, 2023 at 10:37am   2 Most recent comment from Support Team:Hello Charles,the free version of Elementor is available in admin -> pluginsWe can install and configure the Elementor demo data free of charge if you provide wp admin access in a private comment Michelangelo Magic Cursor over videoClosed   Humpton - Creative Portfolio Theme   Updated June 1, 2023 at 8:48am   7 Most recent comment from Michelangelo:worked perfectly, thank you!!! Tomasz Portfolio grid - Hero Caption TitleClosed   Humpton - Creative Portfolio Theme   Updated June 1, 2023 at 7:54am   9 Most recent comment from Tomasz:It is working. Thank you! Rodrigo Apparent malfunctionClosed   Humpton - Creative Portfolio Theme   Updated May 30, 2023 at 4:35am   4 Most recent comment from Support Team:I think best is if you create a brand new private ticket and provide wp admin access so we can verify if something is wrong. Tomasz Portfolio grid items orderClosed   Humpton - Creative Portfolio Theme   Updated May 25, 2023 at 4:54pm   3 Most recent comment from Tomasz:Great, thank you! That is what was needed :) Bernardo Remove date from postClosed   Humpton - Creative Portfolio Theme   Updated May 18, 2023 at 6:59pm   3 Most recent comment from Charles:Wrong theme. Lee Page header videoClosed   Humpton - Creative Portfolio Theme   Updated May 11, 2023 at 7:44pm   31 Most recent comment from Support Team:Hello Sylvain,this was meant by design. if you want to change it with custom work we can do it for a small fee. Or we can give you pointers on what and where to change. Either cases plz open a new pri ... Carlos Vera Showcase Carousel does not work properlyClosed   Humpton - Creative Portfolio Theme   Updated May 11, 2023 at 6:37pm   13 Most recent comment from Support Team:Hi,this page here:https://soluwater.com/configurador/how did you create it. All of our page templates contain the div id="app" that I mentioned in my previous comment Roy Yeung Bug issueClosed   Humpton - Creative Portfolio Theme   Updated May 10, 2023 at 3:43pm   2 Most recent comment from Support Team:Dear Roy,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the expertise ... Cannateka Preloader customisationClosed   Humpton - Creative Portfolio Theme   Updated May 10, 2023 at 6:20am   2 Most recent comment from Support Team:Hi there,try adding the following in customizer -> additional CSS, after modifying the default values:.preloader-wrap {    background: #000;   }.percentage {    color: rgba(255,255,255,0.6);  ... Alejandro Gonzalez Submit Button in Contact Form is not visibleClosed   Humpton - Creative Portfolio Theme   Updated May 8, 2023 at 1:12pm   3 Most recent comment from Alejandro Gonzalez:Thank you!