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Public Tickets

Manish Images are not loading when I imported themeClosed   Humpton - Creative Portfolio Theme   Updated July 14, 2023 at 10:34am   3 Most recent comment from Manish:Hi. Thank you so much this worked.  elaine Child theme not updatingClosed   Humpton - Creative Portfolio Theme   Updated July 11, 2023 at 5:50pm   2 Most recent comment from Support Team:Hi ElaineWhat exactly do you mean by 'not updating'is it the theme options in customizer? or page/portfolio options?if you can send us also wp admin access in a private comment to investiga ... Michelangelo homepage FreezingClosed   Humpton - Creative Portfolio Theme   Updated July 11, 2023 at 1:44pm   8 Most recent comment from Support Team:Hi Michelangelo,you need to replace line 16 from the file I mentioned in case of an upgradehttps://prnt.sc/ifm5MkTlyQGt Joost The team block won't show any gifsClosed   Humpton - Creative Portfolio Theme   Updated July 6, 2023 at 11:44am   4 Most recent comment from Support Team:Hello, is this setting which I disabled:https://prnt.sc/QPmV4eq-47Hr Vander Featured image for portfolioClosed   Humpton - Creative Portfolio Theme   Updated July 3, 2023 at 8:29am   4 Most recent comment from Support Team:Sorry, my mistake the correct code should beI missed an exclamation sign Pierre Bug in demo versionClosed   Humpton - Creative Portfolio Theme   Updated June 28, 2023 at 1:21pm   3 Most recent comment from Pierre:Thanks a lot ! Danny the_contentClosed   Humpton - Creative Portfolio Theme   Updated June 21, 2023 at 5:12am   2 Most recent comment from Support Team:Hello Danny, We decided that some page templates will not display the content entered in the editor. They just build the layout automatically based on portfolio items options (hero image, hero title, ... Pierre Few questions following installationClosed   Humpton - Creative Portfolio Theme   Updated June 20, 2023 at 5:24pm   4 Most recent comment from Support Team:Hello Pierre, it's the link to the about page in Humpton HTML version, that's why it does not work (Hero Caption Description)https://prnt.sc/wwwLRr0m79LuSo we changed it to http://clapat-th ... Tabish Shakil High ColumnsClosed   Humpton - Creative Portfolio Theme   Updated June 17, 2023 at 5:21pm   2 Most recent comment from Support Team:Hi Tabish,If you can provide wp admin access we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from.I think have the demo data installed ... Michelangelo Page loader DisappearsClosed   Humpton - Creative Portfolio Theme   Updated June 14, 2023 at 9:41am   13 Most recent comment from Support Team:Hello Michelangelo,first and foremost we change the preload attribute for the self hosted video shortcode that you have here, at the very beginning:https://vert-project.com/?page_id=2https://prnt.sc/ ... adamrius Bug layout on PhoneClosed   Humpton - Creative Portfolio Theme   Updated June 9, 2023 at 3:57pm   4 Most recent comment from adamrius:Work, Thanks Alex Hover images from team page not working.Closed   Humpton - Creative Portfolio Theme   Updated June 9, 2023 at 1:13pm   2 Most recent comment from Support Team:Hi Alex,can you turn the animation off from the team members list?https://prnt.sc/pLo1LxpPJdIRthere is a certain attribute that you can set once the Team members widget is selected Charles Kinney Do I need to get elementor to work the site?Closed   Humpton - Creative Portfolio Theme   Updated June 6, 2023 at 10:37am   2 Most recent comment from Support Team:Hello Charles,the free version of Elementor is available in admin -> pluginsWe can install and configure the Elementor demo data free of charge if you provide wp admin access in a private comment Michelangelo Magic Cursor over videoClosed   Humpton - Creative Portfolio Theme   Updated June 1, 2023 at 8:48am   7 Most recent comment from Michelangelo:worked perfectly, thank you!!! Tomasz Portfolio grid - Hero Caption TitleClosed   Humpton - Creative Portfolio Theme   Updated June 1, 2023 at 7:54am   9 Most recent comment from Tomasz:It is working. Thank you!