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Public Tickets

STUDIO ITC Toggle/accordionClosed   Humpton - Creative Portfolio Theme   Updated March 15, 2023 at 9:41am   9 Most recent comment from Support Team:Same thing in FF. Also your certificate is wrong, looks like: https://prnt.sc/Kzf0bCiC52BM You need to trigger a click for the first element in the accordion: https://prnt.sc/-eKq4DqIq5Oc For your se ... suttichai document manualClosed   Humpton - Creative Portfolio Theme   Updated March 13, 2023 at 6:25am   4 Most recent comment from Support Team:Hello,that's because the logo has a fixed height of 50px and since the width is auto, it will try to cover the available space with the height of 50px.try adding this CSS to customizer -> additio ... Piotr Hide some portfolio pages from ajax page transitionClosed   Humpton - Creative Portfolio Theme   Updated March 9, 2023 at 8:57am   8 Most recent comment from Piotr:Maaan i love you! Works like a charm! Thank you so so much. Piotr Problem with zoom galleryClosed   Humpton - Creative Portfolio Theme   Updated March 3, 2023 at 9:38am   22 Most recent comment from Piotr:Sure, thank you! Carlos Vera Various problems on the webClosed   Humpton - Creative Portfolio Theme   Updated March 8, 2023 at 2:16pm   5 Most recent comment from Support Team:Hello, Regarding the issue with slider titles overlapping, this is caused by the slide transition duration being set to 1000ms, which isn't enough time to display captions with multiple words tha ... Carlos Vera Maps Api en humpton not workClosed   Humpton - Creative Portfolio Theme   Updated March 2, 2023 at 10:48am   5 Most recent comment from Carlos Vera:I have been able to solve the api problem, I had to enable the apis in google services. Carlos Vera light navigator no workClosed   Humpton - Creative Portfolio Theme   Updated March 2, 2023 at 10:35am   5 Most recent comment from Carlos Vera:You are absolutely right I have managed to solve it!!!! Thank you very much!!! Pol Solà Demo Data Error GutenbergClosed   Humpton - Creative Portfolio Theme   Updated March 1, 2023 at 3:11pm   8 Most recent comment from Support Team:Hi there,It may not affect the SEO if you have multiple h1's in the page. Plz refer to:https://moz.com/blog/h1-seo-experimentWhat most likely matters is to, quote 'Use a large font headlin ... Justin AJAX loading elementsClosed   Humpton - Creative Portfolio Theme   Updated February 27, 2023 at 9:34am   2 Most recent comment from Support Team:Hi Justin,as you probably know we cannot guarantee any of the third party elements working w/ AJAXCSS styles are usually loaded in the header of the page, dynamic js effects in the footer.When a page ... sofiane le temps de chargementClosed   Humpton - Creative Portfolio Theme   Updated February 27, 2023 at 8:58am   2 Most recent comment from Support Team:Hi there,images take a bit too much time to download which may indicate slow network speed of your server:https://prnt.sc/3-3f9k4K-vXiWe recommend installing and using W3 Total Cache plugin that we ar ... Renato Forster Elementor Internal Error 500Closed   Humpton - Creative Portfolio Theme   Updated February 23, 2023 at 5:48am   2 Most recent comment from Support Team:Hello Renato,Send us wp admin access in a private ticket if possible (login url, admin username and password) so we can have a look and help you further. Carlos Vera Zoom Gallery ViewClosed   Humpton - Creative Portfolio Theme   Updated February 22, 2023 at 4:15pm   3 Most recent comment from Carlos Vera:Ok podeis cerrar el ticket Mina Zaki Black overlay on portfolio thumbnailsClosed   Humpton - Creative Portfolio Theme   Updated February 20, 2023 at 5:53pm   6 Most recent comment from Support Team:Thank you Mina for sharing this and I forwarded your suggestion to our web designer. Carlos Vera Cambiar la imagen de showcase en responsiveClosed   Humpton - Creative Portfolio Theme   Updated February 13, 2023 at 9:29am   13 Most recent comment from Support Team:Hi Carlos yes you can change the prev code so that when the mobile image is not found will display the desktop imageif( wp_is_mobile() ){        $this->image = humpton_get_post_meta( HUMPTON_THEM ... sofiane probleme liée au headerClosed   Humpton - Creative Portfolio Theme   Updated February 13, 2023 at 9:03am   2 Most recent comment from Support Team:Hi there, we will responding to your other ticket. Closing this as duplicate.