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Public Tickets

Martin Issue with the speedClosed   Humpton - Creative Portfolio Theme   Updated October 18, 2024 at 5:33pm   4 Most recent comment from Support Team:Hello Martin, I took a look in the Network in Chrome (which I find helpful) https://prnt.sc/iI39LKHPZmZ2 and I can see that the image that takes the longest time to load (the hero image) has a big wai ... Manish Onclick scroll to div attribute not workingClosed   Humpton - Creative Portfolio Theme   Updated October 2, 2024 at 4:00am   2 Most recent comment from Support Team:Hello, first of all we have commented this bit in /js/core/common.js, function FirstLoad() $(window).on('popstate', function() {     location.reload(true);}); Second, we added smoothness ... Sean McDonald Theme DocumentationClosed   Humpton - Creative Portfolio Theme   Updated September 4, 2024 at 9:14am   2 Most recent comment from Support Team:Hello Sean,the link to online documentation is available here:http://clapat-themes.com/helpcenter/humpton/but to change the font size and line height for hero title you can use the following css.hero- ... Patricia portfolio category filterClosed   Humpton - Creative Portfolio Theme   Updated June 28, 2024 at 8:18am   4 Most recent comment from Support Team:Hello Patricia,First of all I can see you are using the portfolio grid as Elementor widget and not as page template.you can implement however a block / html content that emulates the filters something ... Rodrigo Installation issueClosed   Humpton - Creative Portfolio Theme   Updated May 1, 2024 at 6:42pm   17 Most recent comment from Rodrigo:Thank you so much for the precious help!Ticket solved! JF Remove Arrow in Hero-subClosed   Humpton - Creative Portfolio Theme   Updated April 18, 2024 at 10:45am   3 Most recent comment from JF:So fast. tyty ! JF Remove Arrow in Hero-subClosed   Humpton - Creative Portfolio Theme   Updated April 18, 2024 at 10:33am   2 Most recent comment from Support Team:Hi JF,we are closing this ticket as duplicate. Sean McDonald Streaming hero videoClosed   Humpton - Creative Portfolio Theme   Updated April 8, 2024 at 6:13am   2 Most recent comment from Support Team:Hello Sean,the video hero section is built using tag https://www.w3schools.com/tags/tag_video.aspWhich in turn requires direct links to the self hosted video files - as opposed to players like Youtu ... Amvinay Theme demo importer is not working.Closed   Humpton - Creative Portfolio Theme   Updated February 29, 2024 at 3:34pm   2 Most recent comment from Support Team:Hello,I think you installed theme but you did not import demo data which gives you a snapshot of our live demo. if you can provide wp admin access in a private comment we can set it up free of charge ... Michelangelo Hide page titleClosed   Humpton - Creative Portfolio Theme   Updated February 25, 2024 at 5:00pm   3 Most recent comment from Michelangelo:Thank you!!! Geri van den van den Boom Hero imageClosed   Humpton - Creative Portfolio Theme   Updated February 25, 2024 at 4:17pm   3 Most recent comment from Geri van den van den Boom:Super! Thank you! Ryan Video OptionsClosed   Humpton - Creative Portfolio Theme   Updated February 12, 2024 at 8:02am   2 Most recent comment from Support Team:Hello Ryan,Can you open /wp-content/plugins/humpton-elementor-blocks/humpton-elementor-blocks.php ?and remove/comment the following line (298)https://prnt.sc/GOoOwMJVLaDbThis will enable the default E ... irvin Menu is dark only in landing pageClosed   Humpton - Creative Portfolio Theme   Updated February 6, 2024 at 3:45pm   4 Most recent comment from irvin:That solved the issue, Thanks !! Voy No background images for portfolio items on main pageClosed   Humpton - Creative Portfolio Theme   Updated January 15, 2024 at 4:40pm   2 Most recent comment from Support Team:Hello,If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images coming from ... James Bold Text & Links Displaying Incorrect ColourClosed   Humpton - Creative Portfolio Theme   Updated January 3, 2024 at 3:18pm   7 Most recent comment from James:ON FIRE! Amazing, brilliant work, thank you that is now fixed.https://prnt.sc/SaBYr3XkwAtH