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Public Tickets

Clive Jones Full Screen Slider - long titles not appearing correctlyClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated July 8, 2020 at 10:37am   2 Most recent comment from Clive Jones:Hi I've managed to fix this issue with some CSS, so can you close the ticket please.CheersClive Jen Portfolio DisplayClosed   Bauman   Updated July 7, 2020 at 6:44pm   10 Most recent comment from Support Team:Hi Jen, it's internal, it just brings the fontawesome library to a newer version. Pasquale Mango Problem with form on mobileClosed   Munio - Creative Portfolio Theme   Updated July 7, 2020 at 7:41am   3 Most recent comment from Pasquale Mango:Thank you guys. now works forceWERK +ALL PROJECTS on mobile opens CREATIVE PORTFOLIOClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated July 5, 2020 at 12:25pm   1 Most recent comment from forceWERK:Hi there,this reply is regarding this thread: https://clapat.ticksy.com/ticket/2301227/ I see. One last thought (after this I'll be very happy with your support and don't bother you anymor ... kevinyang how doClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated July 3, 2020 at 8:33pm   2 Most recent comment from Support Team:Hello Kevin,We have not tested or integrated our theme with Revolution Slider however I think you can insert it in the portfolio page content. Does that mean you don't want to have the hero sec ... Yash Jain Removing Animation & Scroll IssueClosed   Wizzaro   Updated June 30, 2020 at 8:32pm   4 Most recent comment from Support Team:Hi, try adding the following in customizer -> additional CSS.wpb_gmaps_widget .wpb_map_wraper iframe {    margin-bottom: 0;    padding: 0;    display: block;    width: 100%;    pointer-event ... HeijoMaxi Revolution sliderClosed   Newave - Wordpress Responsive One Page Parallax   Updated June 30, 2020 at 12:54pm   17 Most recent comment from Support Team:Hello,yes, that's related with the chrome storage object which is 'undefined'https://prnt.sc/t9539tIt looks like you must declare the "storage" permission in the extension manifest to u ... Myles I Desktop & Mobile CustomizationsClosed   Updated June 28, 2020 at 12:22am   2 Most recent comment from Support Team:Hello Myles,my answers inline, bolded:(Animation) Show a different logo upon scroll-down (Desktop & Mobile) as I see that you don't have smooth scroll enabled, in /js/scripts.js you need to def ... Thiago Activating Theme Options ​​Closed   Updated June 27, 2020 at 9:49pm   6 Most recent comment from Support Team:Hi Thiago,I did, and once i did I got redirected to the maintenance screen and I got stuck there:https://prnt.sc/t7nx5b Myles I Font Size, Broken Icons & ButtonsClosed   Updated June 27, 2020 at 2:13pm   2 Most recent comment from Support Team:Hi Myles, responded to your private ticket - plz provide wp admin access and we will start from there. Myles I Customize Portfolio SectionsClosed   Updated June 27, 2020 at 2:12pm   2 Most recent comment from Support Team:Hi Myles, Have you tried adding a Grenada Container (if you are using Gutenberg) or a WPBakery row, set its background color and then add class 'full' to the Additional or Extra class names. ... Myles I Font AssistanceClosed   Updated June 27, 2020 at 12:25am   4 Most recent comment from Support Team:Hi Myles, try to decrease both line height and font size with#filters li a {    font-size: 48px;    line-height: 60px;}in customizer -> additional CSS Vito Lucio SEO: YOAST or SMART CRAWLClosed   Bauman   Updated June 26, 2020 at 9:57pm   2 Most recent comment from Support Team:Hi Vito,Never worked with Smart Crawl it may be a good plugin and Yoast is used by a lot of people. Benjamin Enabling front end editorClosed   Newave - Wordpress Responsive One Page Parallax   Updated June 26, 2020 at 3:29pm   2 Most recent comment from Support Team:Hello Benjamin, plz open /include/vc-config.php and remove/comment the following line:vc_disable_frontend(); Steve Portfolio URLsClosed   Bauman   Updated June 23, 2020 at 12:56pm   2 Most recent comment from Support Team:Hello Steve,You can go to customizer -> portfolio options to change the custom slug. Just enter your own and after saving the changes go to Settings -> Permalinks and press 'Save' to refre ...