Public Tickets
Thiago
Grenada link nameClosed
Updated December 2, 2020 at 7:02pm
2
Most recent comment from Support Team:Hi Thiago,You can go to theme options -> portfolio options to change the custom slug. Just enter your own and after saving the changes go to Settings -> Permalinks and press 'Save' to refre ...
Steve
Portfolio adjustmentsClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated December 1, 2020 at 9:33am
5
Most recent comment from Support Team:Hi Steve,I don't have the code, you need to customize the existing styles presented in the screenshot to modify the existing layout. You also have to be careful to make it work on responsive re ...
Steve
TitlesClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated December 1, 2020 at 9:31am
5
Most recent comment from Support Team:Do you have any caching plugin enabled? if so try flushing the cache. And/or hard refresh the page (Ctrl+F5)
Denys Palumbo
UPGRAGE OLD TWEENMAX TO GSAP 3Closed
Bauman
Updated November 30, 2020 at 6:23pm
17
Most recent comment from Denys Palumbo:Could you please add the fancy scroller on the new upcoming theme (RAYDEN) being this still HTML?If you want I might test the theme for you before uploading to Envato, no problem :)
Kasun Jayatilaka
Cursor CSSClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated November 30, 2020 at 6:05pm
2
Most recent comment from Support Team:Hi, if you open /js/scripts.js you will see two pieces of code like$(".item-content").mouseenter(function(e) { TweenMax.to('#ball', 0.1,{transformOrigin: '15px 15px', bo ...
Denys Palumbo
PORTFOLIO SHORTCODEClosed
Bauman
Updated November 30, 2020 at 5:30pm
4
Most recent comment from Support Team:Ok, nice.
Mike Reyes
AJAX loading not letting me click portfolio linkClosed
Colega - Creative Portfolio Theme
Updated November 28, 2020 at 9:52am
2
Most recent comment from Support Team:Hello Mike,the files have been minified buy the site optimizer, there are some errors though as result can you disable js minification?https://prnt.sc/vrpw0a
Mike Reyes
Video thumbnailsnot playing on IOSClosed
Colega - Creative Portfolio Theme
Updated November 28, 2020 at 9:48am
2
Most recent comment from Support Team:Hello Mike,It is not recommended, as a general practice, having videos autoplaying on mobile (and taking in consideration different data mobile plans and different networks streaming speeds). Also, t ...
John Andersson
DemoClosed
Colega - Creative Portfolio Theme
Updated November 26, 2020 at 6:48pm
6
Most recent comment from Support Team:Hello JohnWe have not tested or integrated the theme with Elementor, however if you disable AJAX in customizer -> general settings it should work fine.
Mark Bonner
ABOUT HeaderClosed
Satelite WordPress Theme
Updated November 24, 2020 at 3:57pm
3
Most recent comment from Mark Bonner:Thanks so much Guys, good luck with all you are doing. I really appreciated your support during the build of my site, thankyou.
Sean O\'Brien
Showcase images not showingClosed
Canela - Creative Portfolio Theme
Updated November 22, 2020 at 7:00pm
11
Most recent comment from Sean O\'Brien:Thanks for your help, changing host provider has fixed this issue for me!
Xavier
Left aligned hero titles on mobileClosed
Munio - Creative Portfolio Theme
Updated November 20, 2020 at 9:19pm
9
Most recent comment from Xavier:Looks great! Thank you!
natalia
Showcase image appearingClosed
Canela - Creative Portfolio Theme
Updated November 19, 2020 at 4:04pm
4
Most recent comment from Support Team:Hello Natalia,you need to replace the both versions of the logo (black and white) with your own.
Gábor Tomori
Showcase image appearingClosed
Canela - Creative Portfolio Theme
Updated November 19, 2020 at 9:24am
4
Most recent comment from Support Team:Hello Natalia,if you can provide wp admin access in a separate private ticket so we can preview your site?
Erik van Oosten
Full slider loopClosed
Updated November 17, 2020 at 8:21am
3
Most recent comment from Erik van Oosten:Thanks! This did the trick :)