Public Tickets
erica adams
Team Member BlocksClosed
Newave - Wordpress Responsive One Page Parallax
Updated December 23, 2020 at 4:27pm
15
Most recent comment from Support Team:Happy holidays!
Shane Shirley
MY SITE IS BROKEN ON MOBILEClosed
Newave - Wordpress Responsive One Page Parallax
Updated November 16, 2020 at 8:18am
2
Most recent comment from Support Team:Hello Shane I this was solved by this ticket:https://clapat.ticksy.com/ticket/2597626/
Undercover Design
Landing page - mp4 as 'full screen image parallax'Closed
Newave - Wordpress Responsive One Page Parallax
Updated November 4, 2020 at 3:51pm
14
Most recent comment from Support Team:Ok, sounds good, unfortunately the video background works only with youtube videos.
Christopher fous
theme featuresClosed
Newave - Wordpress Responsive One Page Parallax
Updated October 28, 2020 at 3:06pm
6
Most recent comment from Support Team:Sure you can ask for a refund to envato and then notify us here.
Undercover Design
Portfolio - image errorClosed
Newave - Wordpress Responsive One Page Parallax
Updated October 26, 2020 at 3:59pm
4
Most recent comment from Support Team:Excellent!
Undercover Design
No access to general settingClosed
Newave - Wordpress Responsive One Page Parallax
Updated October 15, 2020 at 5:03pm
10
Most recent comment from Support Team:Not a problem, stay safe.
Sebastian
DesignClosed
Newave - Wordpress Responsive One Page Parallax
Updated October 7, 2020 at 3:38pm
6
Most recent comment from Support Team:Hi, pretty good except that if you want one of the header sliders at the top you need to create a page section, assign it as Home section in page options and then add it first in the Primary Menu.Then ...
Freddela
Home options and Full screen sliderClosed
Newave - Wordpress Responsive One Page Parallax
Updated October 7, 2020 at 2:59pm
12
Most recent comment from Support Team:Yes, that's correct the One Page template must be defined as front page in Settings -> Readingandthe menu must be assigned as primary menu (there is a check box underneath)
Willem
Installation failedClosed
Newave - Wordpress Responsive One Page Parallax
Updated October 6, 2020 at 3:38pm
7
Most recent comment from Support Team:Hello Willem
it looks like the password is not correct (tried Temp01! for username Willem)
https://prnt.sc/uu6nij
Daniel_wbafg
Length of team member descriptionClosed
Newave - Wordpress Responsive One Page Parallax
Updated September 16, 2020 at 4:38pm
2
Most recent comment from Support Team:Hi there, plz open shortcodes.php and go to line 581$out .= '' . substr( $content, 0, 100 ) . '';increase the value of 100 (this number of characters was designed to fit)
Ulf
grey overlay on pictureClosed
Newave - Wordpress Responsive One Page Parallax
Updated September 10, 2020 at 7:10am
3
Most recent comment from Ulf:Yes! The pattern is gone!Thank you!
Peter Kistner
shortcode no longer workingClosed
Newave - Wordpress Responsive One Page Parallax
Updated August 28, 2020 at 9:34am
17
Most recent comment from Support Team:Excellent!
Sarah Hillemann
Map Overlay Color ChangeClosed
Newave - Wordpress Responsive One Page Parallax
Updated August 6, 2020 at 3:02pm
6
Most recent comment from Support Team:Hi Sarah, if you mean this onehttps://prnt.sc/tv5zrythe inner dark section has been specified with dark-background background colorthe possible parameters are light-grey-background, white-backgroun ...
HeijoMaxi
Revolution sliderClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 30, 2020 at 12:54pm
17
Most recent comment from Support Team:Hello,yes, that's related with the chrome storage object which is 'undefined'https://prnt.sc/t9539tIt looks like you must declare the "storage" permission in the extension manifest to u ...
Benjamin
Enabling front end editorClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 26, 2020 at 3:29pm
2
Most recent comment from Support Team:Hello Benjamin, plz open /include/vc-config.php and remove/comment the following line:vc_disable_frontend();