Public Tickets
Adam Bank
Video not displaying on home pageClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 19, 2020 at 3:44pm
5
Most recent comment from Adam Bank:Thank you! That seems to have done the trick!
Matthew Isbrecht
Warnings displayed on front pageClosed
Newave - Wordpress Responsive One Page Parallax
Updated December 6, 2019 at 7:01pm
3
Most recent comment from Matthew Isbrecht:Thank you, I was able to get the header warning removed, but I'm not planning on using the twitter section so I removed it. All is well now, this ticket can be closed.
Panagiotis
New Wave ThemeClosed
Newave - Wordpress Responsive One Page Parallax
Updated November 28, 2019 at 6:55pm
2
Most recent comment from Support Team:Hello,1. try adding ...
Yunus Karahan
Cant put image on mobile versionClosed
Newave - Wordpress Responsive One Page Parallax
Updated August 23, 2019 at 7:59am
12
Most recent comment from Support Team:thumbs up for both of us!
Franziska Callensee
Portfolio OverviewClosed
Newave - Wordpress Responsive One Page Parallax
Updated August 16, 2019 at 7:06am
2
Most recent comment from Support Team:Hello FranziskaNo, only the featured image will be displayed as thumbnail, as a suggestion you can use a gif image.
Adam Bank
Youtube info showing up on home pageClosed
Newave - Wordpress Responsive One Page Parallax
Updated August 16, 2019 at 6:05am
4
Most recent comment from Support Team:Ah, ok, i think that was the reason, good to know.
Adam Bank
recaptchaClosed
Newave - Wordpress Responsive One Page Parallax
Updated August 15, 2019 at 3:24pm
3
Most recent comment from Adam Bank:Got it, thank you!
Franziska Callensee
Social LinksClosed
Newave - Wordpress Responsive One Page Parallax
Updated July 26, 2019 at 9:39am
6
Most recent comment from Support Team:Ok, that's great!
Ash D
couple of small changesClosed
Newave - Wordpress Responsive One Page Parallax
Updated July 22, 2019 at 5:34pm
5
Most recent comment from Support Team:Hi Ash,I thought that we expressed clearly that you need to extend your support period. We did quite a few customization for you and support work in 25 tickets you opened so far (not counting this one ...
Oliver Hartmann
White Admin/Login PageClosed
Newave - Wordpress Responsive One Page Parallax
Updated July 9, 2019 at 1:20pm
12
Most recent comment from Support Team:I don't see any error regarding admin-ajax.php see the screenshot below:https://d.pr/free/i/FjTgd7
Luciano
Bug on the menu with WPMLClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 24, 2019 at 3:54pm
2
Most recent comment from Support Team:Hi Luciano,can you provide wp admin access as well in a private comment so we can have a look?
Laurent Ades
Home Layout Type VideoClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 18, 2019 at 4:00pm
8
Most recent comment from Support Team:Hi,plz add#home-center .newave-button { display: none;}#video-volume {
display: none; }
in customizer -> additional CSS.
Haytham
Video in Home PageClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 18, 2019 at 3:56pm
10
Most recent comment from Support Team:Hi Laurentif you name the file video-placeholder.gifyou need to modify.video-section { background-image: url('images/video-placeholder.gif');}in style.css
Sherry
Search boxClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 17, 2019 at 2:40pm
4
Most recent comment from Support Team:Hi Sherrytry this solutionhttps://wp-snippet.com/snippets/include-specific-custom-post-types-wordpress-search-results/following this suggestion your code would look likeif( !function_exists('sear ...
Laurent Ades
Portfolio Grid Thumbnails DimensionClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 10, 2019 at 4:38pm
2
Most recent comment from Support Team:Hi Laurent,If you open /js/scripts.js you will find a function called MasonryPortfolio() there you will see that injQuery(window).on( 'resize', function () {...}the dimensions of the portfol ...