Public Tickets
Dustin Ellison
SiteOrigin Page Builder PluginClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 5, 2019 at 4:12am
4
Most recent comment from Dustin Ellison:Ok, will try out the shortcodes. Thanks for the quick reply!Dustin
thomas
Portfolio SlowClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 1, 2019 at 2:13pm
7
Most recent comment from thomas:Thank you Thank you Thank you
Dobrin Draganov
Translating problem for the main Slider RevolutionClosed
Newave - Wordpress Responsive One Page Parallax
Updated January 28, 2019 at 2:12pm
2
Most recent comment from Support Team:Hello Dobrin,This is an article from WPML about translating the Rev Slider:https://wpml.org/documentation/plugins-compatibility/creating-multilingual-sliders-with-revolution-slider-and-wpml/
Sherry
category pageClosed
Newave - Wordpress Responsive One Page Parallax
Updated January 27, 2019 at 3:11pm
2
Most recent comment from Support Team:Hi Sherry,if you can provide wp admin access in a private comment I can actually make some modifications to make it masonry layout.
Angela
Create page titleClosed
Newave - Wordpress Responsive One Page Parallax
Updated January 18, 2019 at 12:01am
14
Most recent comment from Support Team:Hello Angela,
so I tested a bit your backend and what I discovered is that the pages created have the right title displayed in the browser tab.
However as soon as you switch to the Visual Composer si ...
Dobrin Draganov
WPBakery Page Builder. Did not work.Closed
Newave - Wordpress Responsive One Page Parallax
Updated January 10, 2019 at 1:13pm
6
Most recent comment from Support Team:Thanks Dobrin.
Gokhan
save problem on theme optionsClosed
Newave - Wordpress Responsive One Page Parallax
Updated November 21, 2018 at 6:13pm
4
Most recent comment from Support Team:Ok can you help me here a bit understand.
It looks like there is an issue with https configuration. All the media settings appear in theme options with http. (for example favicon)
Why could that be, ...
Laurent Ades
Post TemplatesClosed
Newave - Wordpress Responsive One Page Parallax
Updated November 16, 2018 at 4:19pm
2
Most recent comment from Support Team:Hi Laurent,you can have different blog post types as you see in the screenshot (see Format panel to the right):https://d.pr/free/i/SvAE65And you can set options for each format type.I hope this answer ...
Rick
Template Upload ErrorClosed
Newave - Wordpress Responsive One Page Parallax
Updated October 26, 2018 at 7:01am
2
Most recent comment from Support Team:Hi Rick,this may be related with this topic:https://wordpress.org/support/topic/theme-upload-is-not-working-on-wordpress/You can also try uploading the theme via FTP.Let us know how it goes
erica adams
Title LeadingClosed
Newave - Wordpress Responsive One Page Parallax
Updated October 22, 2018 at 6:47pm
5
Most recent comment from erica adams:Great catch, that did it. Thank you!
Ash D
menu scroll bar issueClosed
Newave - Wordpress Responsive One Page Parallax
Updated October 20, 2018 at 3:13pm
2
Most recent comment from Support Team:Hi there,find and open /js/scripts.js and find thi bit (change to what is bolded)//Navigation ScrollingjQuery(function() { jQuery('.nav a, .nav li a, #home-center a, a.move').bind('click',function(eve ...
Roger
Logo - third version of the header layoutClosed
Newave - Wordpress Responsive One Page Parallax
Updated October 11, 2018 at 8:57am
2
Most recent comment from Support Team:Hello Roger,
You should upgrade the theme to the latest v 2.3
How do I upgrade the theme? Will I lose all my changes?
If you don't want to upgrade plz send us wp admin access in a private comment ...
Arnaud Provent
Row backgroundClosed
Newave - Wordpress Responsive One Page Parallax
Updated October 8, 2018 at 8:01am
4
Most recent comment from Support Team:Hi Arnaud, can you provide wp admin access in a private comment? I can also make a short video detailing the steps to actually solve this problem.The main issue here is that WpBakery does several java ...
Thierry Pasteur
Main Slider gets cut offClosed
Newave - Wordpress Responsive One Page Parallax
Updated October 4, 2018 at 4:38pm
5
Most recent comment from Thierry Pasteur:Thank you very much! Now it looks the way I imagined.
Hermann
google maps problemClosed
Newave - Wordpress Responsive One Page Parallax
Updated September 25, 2018 at 8:00am
7
Most recent comment from Support Team:Hermann,The wordpress backend will show you updates if they are installed from wordpress.org not the one from themeforest.You should have 2.3 installed that's the latest.You can get it by re-downloadi ...