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Public Tickets

Ash D menu scroll bar issueClosed   Newave - Wordpress Responsive One Page Parallax   Updated October 20, 2018 at 3:13pm   2 Most recent comment from Support Team:Hi there,find and open /js/scripts.js and find thi bit (change to what is bolded)//Navigation ScrollingjQuery(function() { jQuery('.nav a, .nav li a, #home-center a, a.move').bind('click',function(eve ... Roger Logo - third version of the header layoutClosed   Newave - Wordpress Responsive One Page Parallax   Updated October 11, 2018 at 8:57am   2 Most recent comment from Support Team:Hello Roger, You should upgrade the theme to the latest v 2.3 How do I upgrade the theme? Will I lose all my changes? If you don't want to upgrade plz send us wp admin access in a private comment  ... Arnaud Provent Row backgroundClosed   Newave - Wordpress Responsive One Page Parallax   Updated October 8, 2018 at 8:01am   4 Most recent comment from Support Team:Hi Arnaud, can you provide wp admin access in a private comment? I can also make a short video detailing the steps to actually solve this problem.The main issue here is that WpBakery does several java ... Thierry Pasteur Main Slider gets cut offClosed   Newave - Wordpress Responsive One Page Parallax   Updated October 4, 2018 at 4:38pm   5 Most recent comment from Thierry Pasteur:Thank you very much! Now it looks the way I imagined. Hermann google maps problemClosed   Newave - Wordpress Responsive One Page Parallax   Updated September 25, 2018 at 8:00am   7 Most recent comment from Support Team:Hermann,The wordpress backend will show you updates if they are installed from wordpress.org not the one from themeforest.You should have 2.3 installed that's the latest.You can get it by re-downloadi ... Carloalberto Fornea Scripts error with child themeClosed   Newave - Wordpress Responsive One Page Parallax   Updated September 25, 2018 at 7:06am   2 Most recent comment from Support Team:It's not because of the child theme it's because of the https protocol. Send us wp admin access in a private comment if possible so we can have a look. Angela Make mainpage slider shorterClosed   Newave - Wordpress Responsive One Page Parallax   Updated September 18, 2018 at 8:58am   13 Most recent comment from Support Team:Hi Angela, I tried but this what I get: "Jetpack has locked your site's login page. Your IP address 162.144.200.143 has been flagged for potential security violations. You can unlock your login by ... Angela homepage slider not mobile friendlyClosed   Newave - Wordpress Responsive One Page Parallax   Updated September 12, 2018 at 4:28pm   2 Most recent comment from Support Team:Can you send us wp admin access in a private comment? Tejus Header layout, logo overlapping textClosed   Newave - Wordpress Responsive One Page Parallax   Updated September 12, 2018 at 2:54pm   4 Most recent comment from Support Team:Here is a FAQ describing the process:https://clapat.ticksy.com/article/2057/Let us know if something is unclear. ka custom icons for team sectionClosed   Newave - Wordpress Responsive One Page Parallax   Updated September 9, 2018 at 5:18pm   21 Most recent comment from Support Team:Hi Andy,send us wp admin access if possible with full rights using Appearance -> Editor. In a private comment. Dobrin Draganov When will there be an update?Closed   Newave - Wordpress Responsive One Page Parallax   Updated August 21, 2018 at 8:44am   5 Most recent comment from Support Team:All done. Remblier Font Awsome iconsClosed   Newave - Wordpress Responsive One Page Parallax   Updated August 16, 2018 at 3:32pm   4 Most recent comment from Support Team:You go here,https://fontawesome.com/v4.7.0/icons/click on an icon and you will see the class name there. for examplehttps://fontawesome.com/v4.7.0/icon/envelope John Map Pin (Popup)Closed   Newave - Wordpress Responsive One Page Parallax   Updated August 14, 2018 at 5:26pm   11 Most recent comment from Support Team:You uncomment the three lines displaying the info window, for example://jQuery('#map_canvas').gmap('openInfoWindow', {'content': contentString}, this)and you remove'clickable': false, from all three ... Angela make menu bar appear in secondary pageClosed   Newave - Wordpress Responsive One Page Parallax   Updated August 10, 2018 at 9:05am   4 Most recent comment from Support Team:Hi, which page exactly, can you send us the url? nami wpml for theme optionsClosed   Newave - Wordpress Responsive One Page Parallax   Updated August 7, 2018 at 9:12am   3 Most recent comment from nami:thank you support!