Public Tickets
Carloalberto Fornea
Scripts error with child themeClosed
Newave - Wordpress Responsive One Page Parallax
Updated September 25, 2018 at 7:06am
2
Most recent comment from Support Team:It's not because of the child theme it's because of the https protocol. Send us wp admin access in a private comment if possible so we can have a look.
Angela
Make mainpage slider shorterClosed
Newave - Wordpress Responsive One Page Parallax
Updated September 18, 2018 at 8:58am
13
Most recent comment from Support Team:Hi Angela,
I tried but this what I get:
"Jetpack has locked your site's login page.
Your IP address 162.144.200.143 has been flagged for potential security violations. You can unlock your login by ...
Angela
homepage slider not mobile friendlyClosed
Newave - Wordpress Responsive One Page Parallax
Updated September 12, 2018 at 4:28pm
2
Most recent comment from Support Team:Can you send us wp admin access in a private comment?
Tejus
Header layout, logo overlapping textClosed
Newave - Wordpress Responsive One Page Parallax
Updated September 12, 2018 at 2:54pm
4
Most recent comment from Support Team:Here is a FAQ describing the process:https://clapat.ticksy.com/article/2057/Let us know if something is unclear.
ka
custom icons for team sectionClosed
Newave - Wordpress Responsive One Page Parallax
Updated September 9, 2018 at 5:18pm
21
Most recent comment from Support Team:Hi Andy,send us wp admin access if possible with full rights using Appearance -> Editor. In a private comment.
Dobrin Draganov
When will there be an update?Closed
Newave - Wordpress Responsive One Page Parallax
Updated August 21, 2018 at 8:44am
5
Most recent comment from Support Team:All done.
Remblier
Font Awsome iconsClosed
Newave - Wordpress Responsive One Page Parallax
Updated August 16, 2018 at 3:32pm
4
Most recent comment from Support Team:You go here,https://fontawesome.com/v4.7.0/icons/click on an icon and you will see the class name there. for examplehttps://fontawesome.com/v4.7.0/icon/envelope
John
Map Pin (Popup)Closed
Newave - Wordpress Responsive One Page Parallax
Updated August 14, 2018 at 5:26pm
11
Most recent comment from Support Team:You uncomment the three lines displaying the info window, for example://jQuery('#map_canvas').gmap('openInfoWindow', {'content': contentString}, this)and you remove'clickable': false, from all three ...
Angela
make menu bar appear in secondary pageClosed
Newave - Wordpress Responsive One Page Parallax
Updated August 10, 2018 at 9:05am
4
Most recent comment from Support Team:Hi, which page exactly, can you send us the url?
nami
wpml for theme optionsClosed
Newave - Wordpress Responsive One Page Parallax
Updated August 7, 2018 at 9:12am
3
Most recent comment from nami:thank you support!
Angela
Logo not appearing on headerClosed
Newave - Wordpress Responsive One Page Parallax
Updated August 3, 2018 at 8:56am
4
Most recent comment from Support Team:Hi yes, you could photoshop the two images together and that would be your logo.
nami
[project_slider]Closed
Newave - Wordpress Responsive One Page Parallax
Updated July 30, 2018 at 8:24am
2
Most recent comment from Support Team:Hi, there are no parameters for this shortcode setting the width or hide both and left arrows and by default the slider is autoplay.You can hide the arrows with css:.project-image-slider .bx-wrapper ...
HAGEL
Bug techniqueClosed
Newave - Wordpress Responsive One Page Parallax
Updated July 30, 2018 at 8:00am
2
Most recent comment from Support Team:Hello Hagel,you are probably running a version of php greater than 7.0if you can switch to php 5.6.x or if not, we can install a version that works with 7.x version.We need wp admin access for that.
Ale TVDC
Change text over sliderClosed
Newave - Wordpress Responsive One Page Parallax
Updated July 30, 2018 at 7:16am
2
Most recent comment from Support Team:Hello, you change it it in appearance -> theme options -> home options.Depending on home option type.
Vivian Tiiman
Template slider functionalityClosed
Newave - Wordpress Responsive One Page Parallax
Updated July 23, 2018 at 12:43pm
5
Most recent comment from Support Team:You should have two pages:- one is the main page (so called) with One Page Template and this is set as front page in Settings -> Reading- and the second is the home page which is a section and should ...