Public Tickets
Tim van Rooyen
shortcodeClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 26, 2018 at 6:02pm
2
Most recent comment from Support Team:Hi Tim,try selecting a different social network name and then select back the facebook, probably and issue with VC dropwdowns.if the problem still persists, send us wp admin access.
Brian
Issues after converting to child themeClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 23, 2018 at 5:53pm
5
Most recent comment from Brian:Everything looks good - thanks!Brian
Brian
Twitter FeedClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 23, 2018 at 2:23pm
4
Most recent comment from Support Team:You need to enqueue the child scripts file instead of the parent. I will modify your child theme.
Brian
Child themeClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 19, 2018 at 4:31pm
2
Most recent comment from Support Team:Hello BrianI attach here a Newave child theme.
Rob
One-Page Template - Portfolio WidthClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 17, 2018 at 11:06pm
2
Most recent comment from Support Team:Hi,Just to make sure I get this correctly:you want the portfolio section to have same width/margins as a 'normal' section?
Adam Bank
Home Pg Video - Slow in LoadingClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 13, 2018 at 1:22pm
2
Most recent comment from Support Team:Hello Adamtou can set the video quality
videoquality: ‘default’ or ‘small’, ‘medium’, ‘large’, ‘hd720’, ‘hd1080’, ‘highres’.in /sections/home_section_parallax_video.php li ...
yoyotte adone
video place holder imageClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 12, 2018 at 12:43pm
3
Most recent comment from yoyotte adone:Ok it's works .Thanks
yoyotte adone
the video background does not work on mobileClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 10, 2018 at 5:51pm
18
Most recent comment from Support Team:Ok , thanks for working with us on this issue.
Mimi
Import demoClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 9, 2018 at 5:52pm
2
Most recent comment from Support Team:Hi Mimi,send us wp admin access in a private comment and we will configure the theme for you.
Paul
Mobile IssuesClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 8, 2018 at 11:26pm
4
Most recent comment from Support Team:No, it's not related I don't get any js error related to the mobile menu in your case...
Roby
Contact email not linkedClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 7, 2018 at 9:45pm
8
Most recent comment from Roby:Thank you! :)We can consider this ticked closed.Best,Roby
yoyotte adone
can not use the themeClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 7, 2018 at 2:11am
5
Most recent comment from yoyotte adone:yes it works, thank you
Erwin
PHP errorClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 2, 2018 at 3:59pm
2
Most recent comment from Support Team:Hi Erwin is it possible to use php 5.6.x?
Puja
Editor not fully functionalClosed
Newave - Wordpress Responsive One Page Parallax
Updated January 18, 2018 at 4:58pm
9
Most recent comment from Support Team:Just drag the text block settings window and the textarea from their lower right corner to make it bigger.
https://d.pr/free/i/o8JMO8
Once you get the hang of it you will find it easy to modify.
Un ...
Roby
YouTube Video Background not showingClosed
Newave - Wordpress Responsive One Page Parallax
Updated January 17, 2018 at 1:06pm
9
Most recent comment from Support Team:HiIt can be anything you want.Should you need to modify the extension (or the name) of the file add.video-section { background-image: url('images/video-placeholder.gif') !important;}in theme opti ...