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Public Tickets

Javier Gomez de Lima Remove sound / musicClosed   Satelite WordPress Theme   Updated April 30, 2019 at 6:24am   2 Most recent comment from Support Team:Hello Javier,You have an option in customizer -> Background music settingsJust delete Background Music URL, leave it empty. James Detect Light and DarkClosed   Satelite WordPress Theme   Updated April 25, 2019 at 8:47pm   4 Most recent comment from Support Team:We heave never use these plugins and also require e lot o customizations to integrate it on our theme. Ed Pfromer collage bulk addClosed   Satelite WordPress Theme   Updated April 22, 2019 at 2:52pm   2 Most recent comment from Support Team:Hello Ed,Unfortunately no, in the current implementation. It's a good idea we may implement it in the feature. Jonathan Wingrove Defining portfolio itemsClosed   Satelite WordPress Theme   Updated April 19, 2019 at 2:46pm   4 Most recent comment from Support Team:OK, closing this for now. michael music background autoplay issueClosed   Satelite WordPress Theme   Updated April 16, 2019 at 6:49pm   2 Most recent comment from Support Team:Hi Michael,the audio background plays fine.It looks like the background music is sometimes off due to chrome policy for autoplay: https://developers.google.com/web/updates/2017/09/autoplay-policy-cha ... Boris Wenzel Standard sizeClosed   Satelite WordPress Theme   Updated April 13, 2019 at 4:21pm   2 Most recent comment from Support Team:Boris, this is a general guideline. of curse you can use different sizes to maintain the original aspect ration in the context of the current viewport: My fullscreen parallax image is not responsive a ... pat Maps API KeyClosed   Satelite WordPress Theme   Updated April 13, 2019 at 1:15pm   7 Most recent comment from Support Team:Yes, I was able to see the error console:Geocoding Service: This API project is not authorized to use this API.  For more information on authentication and Google Maps JavaScript API services please ... pat Change Hero Caption Title fontClosed   Satelite WordPress Theme   Updated April 11, 2019 at 2:46pm   5 Most recent comment from pat:Many thanks! All good and works fine ;) Lwazi Sijaji Uploading contentClosed   Satelite WordPress Theme   Updated April 11, 2019 at 12:30pm   4 Most recent comment from Support Team:Hi,We used Gutenberg page builder for the About page (and the Satelite blocks available in the editor)In the Contact page we have a Contact Form 7 form and the code we used for that can be found in th ... simone kawano "Satelite" word in the urlClosed   Satelite WordPress Theme   Updated April 11, 2019 at 11:57am   2 Most recent comment from simone kawano:Hi Support!Thank you for your agility!I answered in private.Thank you v much!Simone K. Igor Cannot see the DemoClosed   Satelite WordPress Theme   Updated April 9, 2019 at 10:17pm   5 Most recent comment from Igor :Okey, thank you! That was helpful!  Ju CustomizationClosed   Satelite WordPress Theme   Updated April 8, 2019 at 8:47pm   2 Most recent comment from Support Team:Hello Ju,Do the following:A. open function.php and replace function satelite_span_wordwrap withfunction satelite_span_wordwrap( $param_text_input ){      return $param_text_input; }or B. install ... michael is this theme is compatible with WPML plugin like you pointed?Closed   Satelite WordPress Theme   Updated April 8, 2019 at 8:36pm   7 Most recent comment from Support Team:Hello Michale,first time we are actually hearing about this error, looks like https://wpml.org/forums/topic/too-many-redirects-in-any-browser/https://wpml.org/forums/topic/too-many-redirects-message/ ... adam s Vimeo Usage, WP Bakery IntegrationClosed   Satelite WordPress Theme   Updated April 6, 2019 at 1:57pm   2 Most recent comment from Support Team:Hello Adam,1. You can only use URLs of the self hosted videos in mp4 and webm formats, not vimeo codes or embedded html codes. Vimeo is exposing these URLshttps://help.vimeo.com/hc/en-us/articles/224 ... Kolya Kalinin Get JS error when to try upload new Hero Image for Portfolio ItemClosed   Satelite WordPress Theme   Updated April 4, 2019 at 3:55pm   6 Most recent comment from Support Team:Right, thanks for pointing this to us.