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Public Tickets

michael music background autoplay issueClosed   Satelite WordPress Theme   Updated April 16, 2019 at 6:49pm   2 Most recent comment from Support Team:Hi Michael,the audio background plays fine.It looks like the background music is sometimes off due to chrome policy for autoplay: https://developers.google.com/web/updates/2017/09/autoplay-policy-cha ... Boris Wenzel Standard sizeClosed   Satelite WordPress Theme   Updated April 13, 2019 at 4:21pm   2 Most recent comment from Support Team:Boris, this is a general guideline. of curse you can use different sizes to maintain the original aspect ration in the context of the current viewport: My fullscreen parallax image is not responsive a ... pat Maps API KeyClosed   Satelite WordPress Theme   Updated April 13, 2019 at 1:15pm   7 Most recent comment from Support Team:Yes, I was able to see the error console:Geocoding Service: This API project is not authorized to use this API.  For more information on authentication and Google Maps JavaScript API services please ... pat Change Hero Caption Title fontClosed   Satelite WordPress Theme   Updated April 11, 2019 at 2:46pm   5 Most recent comment from pat:Many thanks! All good and works fine ;) Lwazi Sijaji Uploading contentClosed   Satelite WordPress Theme   Updated April 11, 2019 at 12:30pm   4 Most recent comment from Support Team:Hi,We used Gutenberg page builder for the About page (and the Satelite blocks available in the editor)In the Contact page we have a Contact Form 7 form and the code we used for that can be found in th ... simone kawano "Satelite" word in the urlClosed   Satelite WordPress Theme   Updated April 11, 2019 at 11:57am   2 Most recent comment from simone kawano:Hi Support!Thank you for your agility!I answered in private.Thank you v much!Simone K. Igor Cannot see the DemoClosed   Satelite WordPress Theme   Updated April 9, 2019 at 10:17pm   5 Most recent comment from Igor :Okey, thank you! That was helpful!  Ju CustomizationClosed   Satelite WordPress Theme   Updated April 8, 2019 at 8:47pm   2 Most recent comment from Support Team:Hello Ju,Do the following:A. open function.php and replace function satelite_span_wordwrap withfunction satelite_span_wordwrap( $param_text_input ){      return $param_text_input; }or B. install ... michael is this theme is compatible with WPML plugin like you pointed?Closed   Satelite WordPress Theme   Updated April 8, 2019 at 8:36pm   7 Most recent comment from Support Team:Hello Michale,first time we are actually hearing about this error, looks like https://wpml.org/forums/topic/too-many-redirects-in-any-browser/https://wpml.org/forums/topic/too-many-redirects-message/ ... adam s Vimeo Usage, WP Bakery IntegrationClosed   Satelite WordPress Theme   Updated April 6, 2019 at 1:57pm   2 Most recent comment from Support Team:Hello Adam,1. You can only use URLs of the self hosted videos in mp4 and webm formats, not vimeo codes or embedded html codes. Vimeo is exposing these URLshttps://help.vimeo.com/hc/en-us/articles/224 ... Kolya Kalinin Get JS error when to try upload new Hero Image for Portfolio ItemClosed   Satelite WordPress Theme   Updated April 4, 2019 at 3:55pm   6 Most recent comment from Support Team:Right, thanks for pointing this to us. Igor XML Demo file errorClosed   Satelite WordPress Theme   Updated April 4, 2019 at 3:20pm   3 Most recent comment from Igor :Hello,Thank you for your quick and useful answer! The problem has solved! timoteo Home Page CustomizationClosed   Satelite WordPress Theme   Updated April 2, 2019 at 7:30pm   4 Most recent comment from Support Team:Hi Timoteo,it's in the include folder, https://d.pr/free/i/8WY7Yalook in the theme's folder for 'include' Marvin Ajax Loading & Animation + Portfolio-ItemsClosed   Satelite WordPress Theme   Updated April 1, 2019 at 3:14pm   2 Most recent comment from Support Team:Hello Marvin,- WPBakery is a different beast when it comes to animation effects and elements becuase it uses a lot of javascript to initialize theme whereas ajax transitions load just HTML and CSS fro ... Lawrence NavigationClosed   Satelite WordPress Theme   Updated March 30, 2019 at 4:10pm   2 Most recent comment from Support Team:Hello Lawrence,the hero image (I think this is the main image you are referring to) is needed to display the portfolio item in the showcase. Short answer it's a custom work involving /sections/h ...