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Public Tickets

Christopher Whitlatch Portfolio items not loadingClosed   Satelite WordPress Theme   Updated July 15, 2019 at 4:28pm   3 Most recent comment from Christopher Whitlatch:Thank you. That worked. Loic Paillard URGENT! Button missing on Safari mobile browserClosed   Satelite WordPress Theme   Updated June 7, 2019 at 4:44pm   2 Most recent comment from Support Team:Try to uninstall the pagespeed plugin and test again Basilio Polylang plugin integration errorClosed   Satelite WordPress Theme   Updated June 6, 2019 at 11:37am   5 Most recent comment from Basilio:sorry, problem is solved Raj Potula Change order of the Portfolio in Full sliderClosed   Satelite WordPress Theme   Updated June 5, 2019 at 6:42pm   2 Most recent comment from Raj Potula:Never mind, found it. Installed a order change plugin (Post Types Order) as you suggested in another post! Thanks a lot for the great theme! :) Loic Paillard Differents carousselClosed   Satelite WordPress Theme   Updated June 5, 2019 at 4:57pm   5 Most recent comment from Support Team:Hi Loic,Our minimum rate is 40 EU, so this kind of work fits the minimum rate (less than 1hr)if you are interested plz send us the FTP access and WP admin access Loic Paillard Different menu for mobile devicesClosed   Satelite WordPress Theme   Updated June 4, 2019 at 1:41pm   2 Most recent comment from Support Team:Hello,perhaps you can try this?https://www.wpstud.io/show-different-homepage-mobile-devices/ Igor Custom order and featuresClosed   Satelite WordPress Theme   Updated June 4, 2019 at 12:41pm   2 Most recent comment from Support Team:Hi Igor,Send us plz a detailed list with the custom work you want in a private comment and we will get back to you with our feedback and with a quote (and if it's possible to do them)  Bryan Need reply to issue after 4 days of waiting for help.Closed   Satelite WordPress Theme   Updated May 26, 2019 at 10:35pm   2 Most recent comment from Bryan:Purchase code:  1fb1f9e4-376b-477c-9446-ab96964ce185I also need to know how to enlarge the logo, it's very small and I tried to load it as 400x400 but it's not working.Can you please answer ... Cristian Carvajal Same format WordpressClosed   Satelite WordPress Theme   Updated May 18, 2019 at 4:24pm   17 Most recent comment from Support Team:https://www.wpexplorer.com/migrating-wordpress-website/ Dariusz Delanowski How to remove "satelite_portfolio" from the portfolio project address?Closed   Satelite WordPress Theme   Updated May 10, 2019 at 7:56am   2 Most recent comment from Support Team:Hello Dariusz,you can change 'satelite_portfolio' but you cannot remove it. Go to theme options -> portfolio options and change the custom slug. Just enter your own and after saving the cha ... Luis Moura HERO VIDEOSClosed   Satelite WordPress Theme   Updated April 30, 2019 at 5:34pm   6 Most recent comment from Support Team:Thank you LuisWe also know that is frustrating to wait for an answer from support to a serious matter but only today we resumed normal operations (we had Orthodox Easter here). Javier Gomez de Lima Remove sound / musicClosed   Satelite WordPress Theme   Updated April 30, 2019 at 6:24am   2 Most recent comment from Support Team:Hello Javier,You have an option in customizer -> Background music settingsJust delete Background Music URL, leave it empty. James Detect Light and DarkClosed   Satelite WordPress Theme   Updated April 25, 2019 at 8:47pm   4 Most recent comment from Support Team:We heave never use these plugins and also require e lot o customizations to integrate it on our theme. Ed Pfromer collage bulk addClosed   Satelite WordPress Theme   Updated April 22, 2019 at 2:52pm   2 Most recent comment from Support Team:Hello Ed,Unfortunately no, in the current implementation. It's a good idea we may implement it in the feature. Jonathan Wingrove Defining portfolio itemsClosed   Satelite WordPress Theme   Updated April 19, 2019 at 2:46pm   4 Most recent comment from Support Team:OK, closing this for now.