NOTE: We bought the HTML5 version... not Wordpress.
Hi Clapat, I've sent messages to you regarding 2 these issues and still have not gotten a response. We need this addressed immediately, we want to use your theme and will happily give a positive review if we can get it to work properly. Otherwise unfortunately we will need refund and won't buy the Hervin theme which is what we want to use next. Please help so we can move forward. I'll wait another day before we contact themeforest and explain why we need a refund. Hopefully we can get this squared away... we love the look of your work but very concerned about the lack of support for the theme at this point.
Thanks and we're looking forward to hearing back ASAP.
1.
Hi, we're actually using the HTML version of Satelite. I’m trying to add keywords between the “description” and “author” sections by adding this code:
It’s not working and wanted to know if there is a reason you excluded the code for keywords when developing the theme. Please let me know if it’s possible or if you don’t think it needs keywords.
2. Our title won't fit on smartphones, it cuts the title of and goes to the next line. It's crucial that we have it work fully responsive. if I put a <br> in to separate the title, it doesn't work... therefore it's not working in responsive mode without some tweaks.
NOTE: We bought the HTML5 version... not Wordpress.
Hi Clapat, I've sent messages to you regarding 2 these issues and still have not gotten a response. We need this addressed immediately, we want to use your theme and will happily give a positive review if we can get it to work properly. Otherwise unfortunately we will need refund and won't buy the Hervin theme which is what we want to use next. Please help so we can move forward. I'll wait another day before we contact themeforest and explain why we need a refund. Hopefully we can get this squared away... we love the look of your work but very concerned about the lack of support for the theme at this point.
Thanks and we're looking forward to hearing back ASAP.
1.
Hi, we're actually using the HTML version of Satelite. I’m trying to add keywords between the “description” and “author” sections by adding this code:
<meta name=”keywords” content=”xxxxxxxxxxxxxxxxxxxxxxxxx”/>
It’s not working and wanted to know if there is a reason you excluded the code for keywords when developing the theme. Please let me know if it’s possible or if you don’t think it needs keywords.
2. Our title won't fit on smartphones, it cuts the title of and goes to the next line. It's crucial that we have it work fully responsive. if I put a <br> in to separate the title, it doesn't work... therefore it's not working in responsive mode without some tweaks.
Purchase code: 1fb1f9e4-376b-477c-9446-ab96964ce185
I also need to know how to enlarge the logo, it's very small and I tried to load it as 400x400 but it's not working.
Can you please answer my support questions?
Thanks