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Public Tickets

simon Portfolio titles with ampersandsClosed   Satelite WordPress Theme   Updated May 12, 2020 at 4:27pm   5 Most recent comment from simon :Perfect thanks! Patryk External link buttonClosed   Satelite WordPress Theme   Updated May 12, 2020 at 3:31pm   11 Most recent comment from Support Team:If you like our theme plz don't forget to rate it! Jorge Custom backcolorClosed   Satelite WordPress Theme   Updated April 28, 2020 at 1:07am   2 Most recent comment from Support Team:Hello Jorge,you can do this if you disable ajax page transitions and the you can use the CSS class ID that is inserted in the element of each page.If you want to do this we can show you exactly how. Kunal Chomal WP Bakery Not included and import not working as it should.Closed   Satelite WordPress Theme   Updated April 23, 2020 at 4:29pm   11 Most recent comment from Support Team:Gutenberg and WPBakery are both being used for building up the content. Gutenberg is ajax friendly. You can either edit the page and portfolio content using Gutenberg or WPBakery. Safwan Sadik Clearing doubts and Guides to customize the themeClosed   Satelite WordPress Theme   Updated April 15, 2020 at 3:57pm   52 Most recent comment from Support Team:Hello Safwan,this link may help:https://support.google.com/webmasters/answer/9689846?hl=en&visit_id=637225630322729187-4122388490&rd=1 Rafal [BUG] Click-and-Hold Navigation CaptionClosed   Satelite WordPress Theme   Updated April 10, 2020 at 4:22pm   4 Most recent comment from Support Team:Hey Rafal,we fixed it plz try it yourself make sure you hard refresh the page (Ctrl+F5)we modified /js/scripts.js and showcase-page.phpBut we will include this fix also in our next update. Thanks for ... Brice Cagan Remove numbers from sliderClosed   Satelite WordPress Theme   Updated April 8, 2020 at 4:19pm   6 Most recent comment from Support Team:Np Brice closing this ticket Rafal AJAX and custom JSClosed   Satelite WordPress Theme   Updated April 2, 2020 at 3:14pm   3 Most recent comment from Rafal:Thank you very much! I managed to solve this issue using that child theme. marios scroll downClosed   Satelite WordPress Theme   Updated March 27, 2020 at 1:15pm   2 Most recent comment from Support Team:Hello Marios- the portfolio's hero section image should automatically scroll down a bit when you enter the portfolio page from the showcase slider (assuming you have ajax page transitions enabled ... Julien Brault-Chénier Critical error on the plugin pageClosed   Satelite WordPress Theme   Updated March 24, 2020 at 11:02pm   3 Most recent comment from Support Team:Ok Julien, closing the ticket. Brice Cagan Website looks different on other browsersClosed   Satelite WordPress Theme   Updated March 6, 2020 at 6:08pm   4 Most recent comment from Support Team:Hello Brice, try disabling ajax page transitions in customizer -> general settings if you are planning on using Elementor and not GutenbergAjax page transitions will load the target page content cont ... Brice Cagan using elementorClosed   Satelite WordPress Theme   Updated March 5, 2020 at 10:18pm   2 Most recent comment from Support Team:Hi Brice,We have not tested the theme (or build the content) with Elementor - that's why also it's not listed in the supported plugins.What I assume is that disabling AJAX page transitions ... Brice Cagan Portfolio OrderClosed   Satelite WordPress Theme   Updated March 5, 2020 at 10:12pm   5 Most recent comment from Support Team:Ok, that's great! Brice Cagan Multiple portfoliosClosed   Satelite WordPress Theme   Updated March 2, 2020 at 6:08pm   13 Most recent comment from Brice Cagan:this is perfect. thanks! Yuliia Dzidzoieva Satelite Gutenberg Blocks broke page editingClosed   Satelite WordPress Theme   Updated February 27, 2020 at 5:02pm   2 Most recent comment from Support Team:Make sure you have installed Satelite Gutenberg Blocks version 1.1it's in the latest version of the theme but I attach it here for your convenience.Just remove the old version and install the new ...