Public Tickets
Vito Lucio
Using Smush PluginClosed
Bauman
Updated April 16, 2020 at 8:01pm
2
Most recent comment from Support Team:Hi,
Yes, we are using Smush plugin on our live demo to reduce image file sizes but only that, not to lazy load the images
https://en-ca.wordpress.org/plugins/wp-smushit/
Sophia
Add links to client logosClosed
Updated April 16, 2020 at 2:51pm
4
Most recent comment from Support Team:Paste the modified code back to the page content instead of the shortcode. It's the page content you see in the editor.
Taylor Aldridge
Portfolio FilterClosed
Villar - Creative Portfolio WordPress Theme
Updated April 16, 2020 at 1:50am
2
Most recent comment from Support Team:Try adding.hamburger.hamburger-rotate.fullscreen { display: none;}in customizer -> additional CSS
Paul Engelsman
Mobile responsiveClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated April 15, 2020 at 7:44pm
2
Most recent comment from Support Team:Hi Paul,the hero images (fullscreen) are cropped / display according to the current viewportMy fullscreen parallax image is not responsive and does not scale well
Hayden Skaggs
child themeClosed
Tetriz - Creative Portfolio WordPress Theme
Updated April 15, 2020 at 5:23pm
11
Most recent comment from Support Team:Sure thing Hayden. Can you also provide the wp admin url / login url? I can't find it in your comments
Safwan Sadik
Clearing doubts and Guides to customize the themeClosed
Satelite WordPress Theme
Updated April 15, 2020 at 3:57pm
52
Most recent comment from Support Team:Hello Safwan,this link may help:https://support.google.com/webmasters/answer/9689846?hl=en&visit_id=637225630322729187-4122388490&rd=1
Anne S
include an imprintClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated April 15, 2020 at 3:42pm
2
Most recent comment from Support Team:Hello Anne,you can add it as a link to the footer slogan, similar to our demo, have you tried this?https://prnt.sc/rzxjyt
Anne S
"send" button in contact is invisibleClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated April 15, 2020 at 3:37pm
2
Most recent comment from Support Team:Hi Anne,
you need to wrap the submit button in a div with class submit-box as in the sample code below
[submit "Submit"]
Viktor
Hero Section in Large Carousel PageClosed
Munio - Creative Portfolio Theme
Updated April 15, 2020 at 3:19pm
2
Most recent comment from Support Team:Hello Viktor.Hmm ok what you can actually do is adding this in carousel-page.php on line 32 between div id 'main' and 'main-content'https://prnt.sc/rzwy43so basically the HTML cod ...
taro miki
Video Background URLClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 13, 2020 at 11:27pm
8
Most recent comment from Support Team:Hi TaroNot sure what the screenshot is referring to but if I go here:http://117.20.101.222/I can see is that some of the theme's files cannot be delivered by the serverhttp://117.20.101.222/wp-c ...
Rafal
[BUG] Click-and-Hold Navigation CaptionClosed
Satelite WordPress Theme
Updated April 10, 2020 at 4:22pm
4
Most recent comment from Support Team:Hey Rafal,we fixed it plz try it yourself make sure you hard refresh the page (Ctrl+F5)we modified /js/scripts.js and showcase-page.phpBut we will include this fix also in our next update. Thanks for ...
marc
Changing caption and full screen on mobileClosed
Bauman
Updated April 10, 2020 at 2:32pm
14
Most recent comment from Support Team:Hello Marc,that's good to hear. If you like our theme and our services in general, we appreciate if you rate it!
Sabine Spronk
Hero image mobile phoneClosed
Bauman
Updated April 10, 2020 at 12:16am
2
Most recent comment from Support Team:Hello Sabine,this is actually a matter of cropping full screen images displayed within the current viewport:My fullscreen parallax image is not responsive and does not scale well
Morgan
Porfolio FiltersClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated April 9, 2020 at 5:09pm
10
Most recent comment from Support Team:Hi,
The latest version of the theme is available for download from envato.
You can remove the theme in the WP dashboard and install the new version.The content and options are not erased between upgra ...
Sabine Spronk
LinkClosed
Bauman
Updated April 9, 2020 at 2:27pm
2
Most recent comment from Support Team:Hello Sabine,You can go to customizer -> portfolio settings to change the custom slug 'bauman_portfolio'. Just enter your own and after saving the changes go to Settings -> Permalinks and p ...