Public Tickets
Michael Groppe
Embedding VideoClosed
Rayden - Creative Portfolio Theme
Updated February 20, 2021 at 10:22am
4
Most recent comment from Support Team:Michael,our support team was on vacation (I don't know if you noticed the support vacation notification on our profile) but we are glad your solved the issue on your own. Should other issues aris ...
Steve
MenusClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated February 12, 2021 at 6:52am
5
Most recent comment from Steve:Ok, thanks
Steve
Remove Filter in mobileClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated February 12, 2021 at 6:52am
3
Most recent comment from Steve:Perfect, thanks!
Partner Web
Link to sectionClosed
Munio - Creative Portfolio Theme
Updated February 12, 2021 at 6:19am
6
Most recent comment from Support Team:Hi there,If you want to automatically scroll to the slide that requires custom work: you need to programmatically tell the slider to navigate to a specific slide - it does not work like normal anchor ...
Steve
Not preloading Elementor PagesClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated February 12, 2021 at 5:54am
3
Most recent comment from Support Team:Hi,your site complains about the images coming from our demo sitehttps://prnt.sc/z6jj3dso plz replace the hero images for ALL portfolio items with images coming from your media library
Peter Kistner
Issues when WP admin bar is offClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 11, 2021 at 2:58pm
3
Most recent comment from Peter Kistner:perfect! Thanks for the light-speed response! Issue solved.Peter
Amy Adams
theme doesnt look like demo at allClosed
Munio - Creative Portfolio Theme
Updated February 11, 2021 at 2:48pm
11
Most recent comment from Amy Adams:thank you very much, this is perfect. i appreciate all of your help IMMENSELY!
adityakhakhria
Product image repeatedClosed
Canela - Creative Portfolio Theme
Updated February 11, 2021 at 7:13am
3
Most recent comment from Support Team:Hi there,Unfortunately Canela has not been tested or integrated with Woocommerce so I can't really provide support in this regard Try also disabling AJAX page transitions to make sure woocommerc ...
bar Rubinstein
Design BugsClosed
Satelite WordPress Theme
Updated February 11, 2021 at 7:07am
14
Most recent comment from Support Team:Not a problem Bar!
Giuseppe Asaro
technical issueClosed
Updated February 10, 2021 at 7:23am
3
Most recent comment from Giuseppe Asaro:thank you ♥️
Justin
Loading screenClosed
Colega - Creative Portfolio Theme
Updated February 9, 2021 at 4:41pm
4
Most recent comment from Support Team:Hello,I mean keeping the transitions off but without the preloader text.
David Appel
Changing the font for themeClosed
Canela - Creative Portfolio Theme
Updated February 9, 2021 at 5:52am
2
Most recent comment from Support Team:Hello David,Try adding.title { font-weight: 500; font-family: "Canela-Regular"; font-size: 9vw; line-height: 10vw;}Modify the font attributes - can be only the font size or font we ...
Axel Nixdorf
How to edit Caption Text in munio collage?Closed
Munio - Creative Portfolio Theme
Updated February 4, 2021 at 4:16pm
2
Most recent comment from Support Team:Hello,When you select a collage item in Gutenberg you will see in the left side panel the 'Collage Image Info' attributehttps://prnt.sc/yafbzdwhere you can enter the caption text
maller
video on mobileClosed
Bauman
Updated February 3, 2021 at 2:52pm
6
Most recent comment from Support Team:Hello Enrico,California is different than the themes below: the video starts on hover which you don't have on mobile and the video bg cover does not have styles on mobile.
Steve Dunn
Changing text link icon codesClosed
Colega - Creative Portfolio Theme
Updated February 1, 2021 at 10:13am
4
Most recent comment from Support Team:HelloSend us wp admin access in a private comment if possible and tell us where exactly is the code (in which page)