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Public Tickets

Sophie Lambert Home page like Showcase pages, but excluded from ShowcaseClosed   Canela - Creative Portfolio Theme   Updated April 28, 2021 at 6:39pm   6 Most recent comment from Support Team:Hello Sophie,it can be done without custom work if you completely disable hero section and then add cover image full width with text overlay at the beginning of the page content. veronica mapasClosed   Colega - Creative Portfolio Theme   Updated April 28, 2021 at 6:32pm   8 Most recent comment from Support Team:If you want to use our shortcode and our map styles otherwise I think you can use a plugin. Harith How to avoid jittering effect when creative carousel items are loading??Closed   Bauman   Updated April 27, 2021 at 2:39pm   4 Most recent comment from Support Team:Hi,The jittering effect is coming from Elementor - it uses a different version of the swiper library AND it adds transition-duration: .5s;to the swiper class .swiper-slideyou can try adding .swiper- ... Nick Bailey images on mobile browsersClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated April 24, 2021 at 11:51am   1 Most recent comment from Nick Bailey:Hi, I'm struggling with the sides being cropped off the images when my page is viewed on a phone. I understand why the cropping needs to happen, but I could do with a work-around.  I've tri ... lucas video on iphoneClosed   Rayden - Creative Portfolio Theme   Updated April 19, 2021 at 2:23pm   6 Most recent comment from Support Team:Hello Lucas,it's actually the hero image for the respective portfolio item which will serve as poster image. erwin ferrebus ABOUT AND CONTACT PAGE.Closed   Andra - Photography Portfolio WordPress Ajax Theme   Updated April 17, 2021 at 8:54am   6 Most recent comment from Support Team:Hello, done, demo data imported Harith Uneven gap between images in "Forest House" MOBILE layoutClosed   Bauman   Updated April 16, 2021 at 3:02am   14 Most recent comment from Support Team:ask for a refund to envato, quote this ticket number Laurent Ades Home Page Full Screen Video not workingClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 12, 2021 at 9:13am   13 Most recent comment from Support Team:Hello Laurent,I think this is a matter of displaying a fullscreen cover image (or video) in the current viewport . This article visually explains the process:https://clapat.ticksy.com/article/7379/ Nick page not loadingClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 8, 2021 at 5:18am   4 Most recent comment from Support Team:Hello,I get invalid username or password:https://prnt.sc/1171nmvCan you please check? Nick Bailey Moving 'Scroll Down' blinkerClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated April 5, 2021 at 6:57am   2 Most recent comment from Support Team:Hello Nick,Not really the Scroll button is included in a different displayed at the bottom of the hero section.https://prnt.sc/114leqr Nick Bailey darkening filterClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated April 5, 2021 at 6:54am   4 Most recent comment from Support Team:Right, try also then.section-image::after {    background: none;}in customizer -> additional CSS Nick Bailey Customising the menuClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated April 5, 2021 at 6:52am   14 Most recent comment from Support Team:Hi Nick, Glad you sorted out the problem, code looks okay to me. Arifandi P Cannot install properly on wordpress please helpClosed   Updated April 2, 2021 at 4:43pm   2 Most recent comment from Support Team:hi, if you send us wp admin access in a private comment, we can install the demo data Joamuriel Share optionsClosed   Bauman   Updated March 31, 2021 at 1:59pm   4 Most recent comment from Support Team:Hello,I'm not sure how and what Facebook picks from the page if there is no Facebook open graph meta tags in the header. There are a few plugins out there helping you insert these meta headers th ... Joamuriel Home SliderClosed   Bauman   Updated March 31, 2021 at 6:06am   2 Most recent comment from Support Team:Hello,You may probably saw other tickets on the same subject: either you backdate the portfolio items  https://www.wpbeginner.com/beginners-guide/how-to-back-date-your-wordpress-posts/ or you can us ...