Public Tickets
Steve Dunn
Mobile footer text alignmentClosed
Colega - Creative Portfolio Theme
Updated February 1, 2021 at 9:48am
2
Most recent comment from Support Team:Hello,looks centered to me, https://prnt.sc/xyrfdshttps://prnt.sc/xyrgvnwhat's the device you are testing on?
Steve Dunn
Text link copy disappears on browser resizeClosed
Colega - Creative Portfolio Theme
Updated January 27, 2021 at 3:56pm
3
Most recent comment from Steve Dunn:Super. Works perfectly. Thanks!
Marija Petrov
Videos not showing on iphonesClosed
Munio - Creative Portfolio Theme
Updated January 26, 2021 at 2:45pm
4
Most recent comment from Support Team:Hello Marija,It is not recommended, as a general practice, having videos autoplaying on mobile (and taking in consideration different data mobile plans and different networks streaming speeds). Also, ...
Shotaro Nishimura
problem witu Safari for IphoneClosed
Canela - Creative Portfolio Theme
Updated January 26, 2021 at 2:24pm
8
Most recent comment from Support Team:Ok Shotaro, if there is anything else, plz open a new ticket
Elodie
two languages in the websiteClosed
Bauman
Updated January 25, 2021 at 2:57pm
8
Most recent comment from Support Team:Actually, you need to scroll down a bithttps://prnt.sc/xlzapc
Peter Kistner
Issues with FirefoxClosed
Newave - Wordpress Responsive One Page Parallax
Updated January 25, 2021 at 6:47am
16
Most recent comment from Support Team:Ok Peter, glad to hear that!
jburana
Video background sliderClosed
Bauman
Updated January 25, 2021 at 6:26am
2
Most recent comment from Support Team:Hello,I assume this is a matter of displaying the video in the current viewport while keeping the original aspect ratio This article explains the process for images but i can apply for videos as well ...
DMITRY PANIN
portfolio section of several worksClosed
Colega - Creative Portfolio Theme
Updated January 22, 2021 at 5:23pm
2
Most recent comment from Support Team:Hello DMITRYWe don't have such a shortcode unfortunately however we have specific page template Portfolio Mixed where you can add content before or after the portfolio grid.
Kara S Eid
Portfolio image not populating on home pageClosed
Canela - Creative Portfolio Theme
Updated January 18, 2021 at 7:24pm
6
Most recent comment from Support Team:ok, looking good
Andreas Gebhardt
Video Pop UpClosed
Soho - The Ultimate Portfolio WordPress Theme
Updated January 18, 2021 at 11:40am
5
Most recent comment from Support Team:Also, we have just released version 1.5 with a fix for this issue. Plz redownload the theme from envato and do upgrade. Hard refresh the page (Ctrl+F5) when testing.
You can remove the theme in the ...
Shane Shirley
How to replace video in header with an image for mobileClosed
Newave - Wordpress Responsive One Page Parallax
Updated January 15, 2021 at 5:43pm
51
Most recent comment from Support Team:I think justt specifying the video ID as it is now will sufficehttps://developers.google.com/youtube/player_parameters
Céline
Page "We are Newave"Closed
Newave - Wordpress Responsive One Page Parallax
Updated January 13, 2021 at 9:47am
11
Most recent comment from Céline:Perfect, this is working.Thank you very much !
Ryan
Can't change text color of Primary Tittle on Hover box widgetClosed
Berger - WordPress Creative Agency Portfolio Theme
Updated January 13, 2021 at 9:09am
2
Most recent comment from Support Team:We replied to your other ticket. Closing this one.
Kevin Yang
How to Make Footer Area BiggerClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated January 13, 2021 at 8:54am
4
Most recent comment from Support Team:Hello Kevin,try adding.copyright { height: 50px;}in customizer -> additional CSS
Davide
e1d65ebd-f44e-43b0-815a-854917d1a103Closed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated January 13, 2021 at 8:40am
2
Most recent comment from Support Team:Hello Davide,try adding.light-content a { color: #fff;}in customizer -> additional CSS