Okay

Public Tickets

Sylwia Liquify slider, shopClosed   Rayden - Creative Portfolio Theme   Updated May 7, 2021 at 9:19am   3 Most recent comment from Support Team:Hello,Let's communicate using this thread here, since it's redundant:https://clapat.ticksy.com/ticket/2768736/Closing this one. Sylwia ThemeClosed   Rayden - Creative Portfolio Theme   Updated May 7, 2021 at 9:15am   2 Most recent comment from Support Team:We responded to your private tickets if we can communicate using the private threads? We appreciate it. Closing this ticket Sylwia Lack of demosClosed   Rayden - Creative Portfolio Theme   Updated May 5, 2021 at 9:36am   3 Most recent comment from Sylwia:Hello,Thank you for your help. Much appreciated.  lucas text disappearsClosed   Rayden - Creative Portfolio Theme   Updated May 4, 2021 at 2:09pm   2 Most recent comment from Support Team:Hello Lucas,I can see that the showcase slider structure is heavily altered by custom work, however try adding this to customizer -> additional CSS.swiper-slide .main-page-content {        opacit ... Mathieu Can't configure the themeClosed   Rayden - Creative Portfolio Theme   Updated May 3, 2021 at 3:32pm   14 Most recent comment from Support Team:Totally understandable Mathieu, don't worry about we appreciate it, we hope you enjoy the theme. Christopher Burrell-Roache Critical WordPress ErrorClosed   Munio - Creative Portfolio Theme   Updated May 3, 2021 at 10:19am   4 Most recent comment from Support Team:Hello,so when do you get this message exactly? can you send us wp admin access so we can check.It may be caused by Munio however Munio is compatible with latest WP version.. so I'm not sure where ... Simon Ajax loadingClosed   Satelite WordPress Theme   Updated April 29, 2021 at 7:49am   3 Most recent comment from Simon:Oh Thanks you ! It works perfectly  Sophie Lambert Home page like Showcase pages, but excluded from ShowcaseClosed   Canela - Creative Portfolio Theme   Updated April 28, 2021 at 6:39pm   6 Most recent comment from Support Team:Hello Sophie,it can be done without custom work if you completely disable hero section and then add cover image full width with text overlay at the beginning of the page content. veronica mapasClosed   Colega - Creative Portfolio Theme   Updated April 28, 2021 at 6:32pm   8 Most recent comment from Support Team:If you want to use our shortcode and our map styles otherwise I think you can use a plugin. Harith How to avoid jittering effect when creative carousel items are loading??Closed   Bauman   Updated April 27, 2021 at 2:39pm   4 Most recent comment from Support Team:Hi,The jittering effect is coming from Elementor - it uses a different version of the swiper library AND it adds transition-duration: .5s;to the swiper class .swiper-slideyou can try adding .swiper- ... Nick Bailey images on mobile browsersClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated April 24, 2021 at 11:51am   1 Most recent comment from Nick Bailey:Hi, I'm struggling with the sides being cropped off the images when my page is viewed on a phone. I understand why the cropping needs to happen, but I could do with a work-around.  I've tri ... lucas video on iphoneClosed   Rayden - Creative Portfolio Theme   Updated April 19, 2021 at 2:23pm   6 Most recent comment from Support Team:Hello Lucas,it's actually the hero image for the respective portfolio item which will serve as poster image. erwin ferrebus ABOUT AND CONTACT PAGE.Closed   Andra - Photography Portfolio WordPress Ajax Theme   Updated April 17, 2021 at 8:54am   6 Most recent comment from Support Team:Hello, done, demo data imported Harith Uneven gap between images in "Forest House" MOBILE layoutClosed   Bauman   Updated April 16, 2021 at 3:02am   14 Most recent comment from Support Team:ask for a refund to envato, quote this ticket number Laurent Ades Home Page Full Screen Video not workingClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 12, 2021 at 9:13am   13 Most recent comment from Support Team:Hello Laurent,I think this is a matter of displaying a fullscreen cover image (or video) in the current viewport . This article visually explains the process:https://clapat.ticksy.com/article/7379/