Public Tickets
Aldrich
How to set folio items orderClosed
Bauman
Updated January 11, 2022 at 2:24am
3
Most recent comment from Aldrich:Great, thanks, problem solved
Helene
Pictures not displaying on iphoneClosed
Rayden - Creative Portfolio Theme
Updated January 10, 2022 at 5:00pm
4
Most recent comment from Support Team:Ok Helene, glad it works now.
bruno muniz
UTF-8Closed
Satelite WordPress Theme
Updated January 10, 2022 at 4:48pm
6
Most recent comment from Support Team:Hello Bruno,Not sure if you are aware of this feature but when you hover in between the portfolio grid thumbnails you will see a Hold cursor, https://prnt.sc/26c54hhclicking will open the portfolio f ...
Jamal
Getting started with AntroClosed
Antro - Creative Portfolio Theme
Updated January 7, 2022 at 5:55am
2
Most recent comment from Support Team:Hi Jamal,
If you can provide wp admin access in a private comment we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from.
Prarthna
can't upload videos in portfolio sectionClosed
Rayden - Creative Portfolio Theme
Updated January 4, 2022 at 4:56pm
2
Most recent comment from Support Team:Hi there,question is where exactly do you want to upload the videos? if it's a video portfolio item it works only with self hosted videos. if you embed videos in the portfolio content, it should ...
RINTEGER
Not able to add video on slidersClosed
Rayden - Creative Portfolio Theme
Updated December 30, 2021 at 6:33am
6
Most recent comment from Support Team:Hello,When you go from the slider by clicking the title you access the individual portfolio page.This page has a different layout than the normal, default template page. For example the default templ ...
Henk Douwe van der Vaart
No 'Liquify Slider-template' in the Rayden WordPress-themeClosed
Rayden - Creative Portfolio Theme
Updated December 23, 2021 at 12:59pm
4
Most recent comment from Support Team:No problem Henk
mohanad
RefundClosed
Rayden - Creative Portfolio Theme
Updated December 19, 2021 at 2:51pm
2
Most recent comment from Support Team:Hello there, can you provide wp admin access in a private comment so we can have a look?
Ab Nasim
Slider and 404 issueClosed
Niran - Creative Portfolio Theme
Updated December 14, 2021 at 6:58am
5
Most recent comment from Support Team:Hello,- portfolio slug: You can go to customizer -> portfolio settings to change the custom slug 'niran_portfolio'. Just enter your own and after saving the changes go to Settings -> Permal ...
Raf
This theme is not working on firefox! Its just black screen. How to fix it?Closed
Maestro - Modern Portfolio Showcase WordPress Theme
Updated December 13, 2021 at 9:48am
12
Most recent comment from Support Team:Responded to your other tickets.
Damian Bestley
Portfolio page is blackClosed
Maestro - Modern Portfolio Showcase WordPress Theme
Updated December 13, 2021 at 9:48am
3
Most recent comment from Support Team:Can you send us wp admin access in a private comment? wp admin login url, admin username and password
Maros
Map and our clients pc/mobile versionClosed
Rayden - Creative Portfolio Theme
Updated December 7, 2021 at 9:41am
2
Most recent comment from Support Team:Hello,We will respond to your ticket to day - but we are using the private ticket for communication since you provided there admin access credentials.
Emmanuel DAURES
Bauman - wordpress - video autoplayClosed
Bauman
Updated December 6, 2021 at 7:25am
2
Most recent comment from Support Team:Hello EmmanuelIt requires a bit of a custom work to do that. But if you can send wp admin access with full rights using Appearance -> Editor we can help you with this, we just ask to rate our theme ...
Hafez Rastnawi
Item Purchase Code not valideClosed
Antro - Creative Portfolio Theme
Updated December 4, 2021 at 6:53pm
9
Most recent comment from Support Team:Hello,Yes, so I had a look and you did well, except I had to replace the hero images for the last two portfolio items so that the webgl showcase would work.http://demo.lusso.sourizzle.com/showcase-web ...
Patrick Brandl
theme not workingClosed
Rayden - Creative Portfolio Theme
Updated December 4, 2021 at 6:24pm
6
Most recent comment from Support Team:Hello PatrickSo first of all for some reason the portfolio items were not imported. Second, I changed all hero images after import with images coming from your media library (otherwise browser will ...