Public Tickets
Santiago
PortFolio custom slug messed Up!Closed
Enfolio - Portfolio Showcase WordPress Theme
Updated July 21, 2022 at 12:10am
3
Most recent comment from Santiago:Thanks!
Mayk
Portfolio Grid (Landing + Metro) brokenClosed
Antro - Creative Portfolio Theme
Updated July 18, 2022 at 8:46am
4
Most recent comment from Support Team:Ok, so this is related with the HTML version.Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
This support forum is dedicated only to WordPr ...
Luthful
Installing the themeClosed
Colega - Creative Portfolio Theme
Updated July 14, 2022 at 6:54am
4
Most recent comment from Support Team:Not a problem at all, of you need help with demo data install just let us know.
Onur
video backgroundClosed
Canela - Creative Portfolio Theme
Updated July 7, 2022 at 5:04am
4
Most recent comment from Support Team:Hi thereif it's about the home page liquify slider:http://clapat.ro/themes/canela-wordpress/the theme does not have video background support for slides because the slider is built with WebGL. We ...
Mathias
View on smartphonesClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated July 5, 2022 at 11:53am
13
Most recent comment from Mathias:Thank you very much for your quick help and kind support. Highly recommended!All the best, Clapat Support!
Yameen Yousuf
Theme ERRORClosed
Rayden - Creative Portfolio Theme
Updated July 4, 2022 at 7:11am
7
Most recent comment from Support Team:The first section is white section with change header color CSS class so the slight autoscroll of the hero header will cause the change of color of the logo/headeryou can disable hero autoscroll in cu ...
Yameen Yousuf
Custom CSS is not workingClosed
Rayden - Creative Portfolio Theme
Updated July 4, 2022 at 6:58am
3
Most recent comment from Support Team:Hello,Thanks for sharing
Onur
e-commerceClosed
Canela - Creative Portfolio Theme
Updated July 4, 2022 at 6:58am
2
Most recent comment from Support Team:Hello,We have not tested or integrated Canela with woocommerce, you may need to make some CSS adjustments to match the look-and-feel of the theme.Another thing that you can do is to add the shop page ...
Onur
Showcase sliderClosed
Colega - Creative Portfolio Theme
Updated July 1, 2022 at 5:46pm
9
Most recent comment from Support Team:Hello any reasons you want to keep ajax page transitions disabled?https://prnt.sc/UkXKVLWgsiTiI enabled them for now
Yameen Yousuf
creating a custom linkClosed
Rayden - Creative Portfolio Theme
Updated June 29, 2022 at 2:24pm
7
Most recent comment from Support Team:ok, sounds good
4tsuporte
Error certificados sslClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 26, 2022 at 8:28am
2
Most recent comment from Support Team:Hi there,if you can give us more details, what happens exactly, your site does not work on SSL?I get a 404 error when you trying to access the related URLhttps://cooperjpa.com/jacarepagua
Caroline
Create text code for portfolio itemsClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated June 24, 2022 at 1:37pm
2
Most recent comment from Support Team:Hello Caroline,from your screenshot I assume that you have successfully imported demo data and the only thing left now is to enable the Gutenberg editorif you can provide wp admin access in a private ...
Richard
2 lines / ShowcaseClosed
California - A theme for Creatives
Updated June 22, 2022 at 4:43am
2
Most recent comment from Support Team:Hello Richard,in the showcase slider we display the showcase title:https://prnt.sc/LsTz0ipxuerKin the portfolio page we display the hero caption (html content) configurable in the portfolio item optio ...
Richard
"About" Page - Video HeaderClosed
California - A theme for Creatives
Updated June 22, 2022 at 4:30am
11
Most recent comment from Support Team:Hello Richard,yes, custom CSS:.clapat-counter .number { color: #000;}.clapat-counter .subject { color: #999;}change the hex color code and add the code to customizer -> additional CSS
Luan
I made a wrong purchaseClosed
Bauman
Updated June 20, 2022 at 9:49am
2
Most recent comment from Support Team:Hi there,You can submit a refund request for the HTML template and then buy the WordPress version immediately after.https://themeforest.net/item/bauman-creative-portfolio-theme/25459699We will approv ...