Public Tickets
Vlad
Theme HarvinClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated February 21, 2022 at 5:30pm
5
Most recent comment from Vlad:Okay, thank you.
Vlad
Light Box HervinClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated February 19, 2022 at 1:26am
2
Most recent comment from Support Team:Hi Vlad,I understand, however Hervin does not support pop up videos, only pop up images. You can use a plugin, however it may not support ajax page transitions (customizer -> general settings -> enab ...
Martin
Slow PerformanceClosed
Pegasus -Showcase Portfolio WordPress Theme
Updated February 18, 2022 at 9:06pm
2
Most recent comment from Support Team:Hello Martin,So for the home page on a hard refresh I get on a 1.4Mb size 3.43 s loadhttps://prnt.sc/CdTRWtegTSwtI can't really explain since images have a pretty good optimization.the most time ...
Manuel
Liquify SliderClosed
Rayden - Creative Portfolio Theme
Updated February 14, 2022 at 7:31pm
2
Most recent comment from Support Team:Hello Manuel
under admin -> portfolio you go and edit the portfolio item then
in portfolio item options you will find portfolio item hero image, hero title & subtitle
https://prnt.sc/26vs904
just chan ...
Catherine Birkelo
Changing Background ColorClosed
Munio - Creative Portfolio Theme
Updated February 14, 2022 at 4:36pm
2
Most recent comment from Support Team:Hello Catherine,We can only provide support for the WordPress theme, for the HTML theme you can contact the author directly.So let me get back to your questions:the theme comes with two background fla ...
Ruben
import errors plugin errorsClosed
Rayden - Creative Portfolio Theme
Updated February 13, 2022 at 2:48pm
2
Most recent comment from Support Team:Hi Ruben,if you can provide wp admin access in a private comment so we can have a look?
Brian
Navigation issues with SafariClosed
Updated February 10, 2022 at 7:16pm
2
Most recent comment from Support Team:Hello Brian,
try adding in FirstLoad() function, /js/scripts.js file the following code
window.addEventListener( "pageshow", function ( event ) {
var historyTraversal = event.pers ...
arlind krasniqi
import only contact pageClosed
Rayden - Creative Portfolio Theme
Updated February 7, 2022 at 6:05pm
6
Most recent comment from arlind krasniqi:resolved
David
Button bugClosed
Antro - Creative Portfolio Theme
Updated February 4, 2022 at 12:50pm
4
Most recent comment from Support Team:Hi David,you need to disable smooth scrolling in appearance -> customizer -> general settings (I actually disabled it using the login you provided)
Jorge
LINK PRICE TABLEClosed
Newave - Wordpress Responsive One Page Parallax
Updated January 31, 2022 at 1:21pm
2
Most recent comment from Support Team:Hello Jorge,plz open shortcodes.php and on line 1051 remove target="_blank" or replace it with target="_self"https://prnt.sc/26mesk6
Amar Marrero Pietsch
video and homeClosed
Newave - Wordpress Responsive One Page Parallax
Updated January 28, 2022 at 10:01pm
17
Most recent comment from Support Team:Can you create a private new ticket and provide wp admin access? This ticket has been created by someone else.
Jorge
CONTACT SECTIONClosed
Newave - Wordpress Responsive One Page Parallax
Updated January 28, 2022 at 11:47pm
13
Most recent comment from Support Team:Hello Jorge,So I've added the plain text version of the shortcode. If you notice the text slides are matched with fa icons slides using their index.
Jorge
HOME OPTIONSClosed
Newave - Wordpress Responsive One Page Parallax
Updated January 24, 2022 at 10:33am
4
Most recent comment from Support Team:Hello Jorge,I've added the following CSS in customizer -> additional CSS#fullscreen-slider { height: 100%;}
Yoann
Button centerClosed
Rayden - Creative Portfolio Theme
Updated January 19, 2022 at 4:02pm
4
Most recent comment from Support Team:Hello,try adding the button inside a rayden container . Then specify text-align-center as additional class name to the rayden containerIf you still have difficulties send us wp admin access in a priva ...
Aldrich
Header Logo doesn't change on Light / Dark Background ImagesClosed
Bauman
Updated January 13, 2022 at 5:41pm
9
Most recent comment from Support Team:Hello Aldo,
while waiting you can try the following in showcase:
- read the background type property with
$bauman_bknd_color = bauman_get_post_meta( BAUMAN_THEME_OPTIONS, get_the_ID(), 'bauman- ...