Okay

Public Tickets

Peggy Shih the site has an errorClosed   Satelite WordPress Theme   Updated March 26, 2024 at 6:16am   14 Most recent comment from Peggy Shih:I see!!! i logged out and the bar disappear now. Thank you so much for all the assistance! David Ellis Editing the About Us PageClosed   Satelite WordPress Theme   Updated February 13, 2024 at 2:13pm   8 Most recent comment from David Ellis:Got it! Thank you! David Ellis Contact formClosed   Satelite WordPress Theme   Updated February 12, 2024 at 7:23pm   3 Most recent comment from David Ellis:Yup, works. Thanks much! Guillaume customizationClosed   Satelite WordPress Theme   Updated January 10, 2024 at 4:03pm   3 Most recent comment from Support Team:Hi there,try adding the following in customizer -> additional CSS@media only screen and (max-width: 767px){     #large-showcase-carousel .slide-caption {            left: 10%;          ... Marc F video embedd questionClosed   Satelite WordPress Theme   Updated December 23, 2023 at 5:37am   2 Most recent comment from Support Team:Hi Marc,You can have video slides (check Elie Saab)https://prnt.sc/olzdZptG7jdeHowever the accepted format is self-hosted: .mp4 and .webm Jenn FIlter not showingClosed   Satelite WordPress Theme   Updated September 8, 2023 at 4:12am   2 Most recent comment from Support Team:Hi Jenn,plz add in customizer -> additional CSS#show-filters {    display: block;    visibility: initial;} Giulia Mp3 player on mobileClosed   Satelite WordPress Theme   Updated July 22, 2023 at 3:45pm   2 Most recent comment from Support Team:Hello Giulia,try adding in customizer -> additional CSS@media only screen and (max-width: 1024px){    #footer-container .button-wrap.left, #footer-container .button-wrap.left .button-text {      ... kevinsb Automatic SliderClosed   Satelite WordPress Theme   Updated June 20, 2023 at 3:45am   4 Most recent comment from Support Team:Hi there, plz open /js/scripts.js and change autoplay and loop flags to true lines 1425 and 1430 https://prnt.sc/OQ2ek9M2V8n-Hard refresh before testing kevinsb videos on cell phone?Closed   Satelite WordPress Theme   Updated May 31, 2023 at 4:33am   8 Most recent comment from Support Team:Hi Kevin, ok so on which device you are testing? Because on my android it works okay (videos are playing after all) kevinsb change fontClosed   Satelite WordPress Theme   Updated May 16, 2023 at 1:47pm   6 Most recent comment from kevinsb:Muchas gracias !! Bayram Sener Theme Bugs in frontendClosed   Satelite WordPress Theme   Updated October 31, 2022 at 7:58pm   12 Most recent comment from Support Team:Hello, thank you for sharing all the information.Yes, some of the elements may not be compatible with ajax page transitions, adding the page as custom menu links is ensuing the page is loading normall ... ABDUL SAMEE The hamburger menu doesn't appear on mobile when viewing a projectClosed   Satelite WordPress Theme   Updated October 19, 2022 at 3:35am   2 Most recent comment from Support Team:Hello Abdul,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the expert ... Tolga Bar Turkish CharactersClosed   Satelite WordPress Theme   Updated October 3, 2022 at 4:50am   9 Most recent comment from Support Team:Sorry about the incomplete code and glad you worked it out! Michael Hero missing on subpagesClosed   Satelite WordPress Theme   Updated September 26, 2022 at 4:48am   6 Most recent comment from Support Team:I changed the hero images in portfolio item options (for all portfolio items) Eugene musicClosed   Satelite WordPress Theme   Updated May 19, 2022 at 3:47am   2 Most recent comment from Support Team:Hi Eugene,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the expertis ...