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  Public Ticket #3154174
Theme Bugs in frontend
Closed

Comments

  • Bayram started the conversation

    Hello,

    My template shows a lot of bugs in frontend dont now why i do screenshots.

    The blocks displaying not normal!


    look here: https://vistar.de/preise/

    look in attachment please



    need help


    ty very much


    regards

  • Bayram replied

    here is the attachmet u can look live with here: www.vistar.de

    Attached files:  2.png
      3.png
      4.png
      5.png

  • Bayram replied

    and here one attachment too

    Attached files:  innenraum.png

  •  1,795
    Support replied

    Hi, is it also possible to send us wp admin access in a private comment?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Bayram replied privately
  •  1,795
    Support replied

    Hello,

    I was able to login, thanks.

    To remove the lines you can specify

    .wp-block-separator {
        border-top: none;
        border-bottom: none;
    }

    in customizer -> additional CSS

    Regarding the columns can you keep the same column types in the upper (with problems) row and in the bottom (no problems) row so that they will also be visually symmetrical

    https://prnt.sc/y92ufB_IuUfO

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Bayram replied

    this is i was first doing i do copy and replace it it is the same problem in Google Chrome newest Version.

    If u entry Website first time u can see it, it u reload the blocks showing normal.


    If u entry page: https://vistar.de/preise/

    u can  see the wp-blocks not  loading normally.

    in chrome --> cache empty <<--- try again same problem.


    look pls need help for this


    ty 


    regards


  • Bayram replied

    hello,

    u can test it with edge too, but dont forget to clear cache, in second loading no problems. 

    ty

  • Bayram replied

    sry here is the attachment what i see if i clear cache and i go fo first time, my clients and visitors see it too.

    update:
    it is lotto game --> click to home --> go to--> preise ---> click back home ---> click again --> preise <--u see what i mean! The blocks have really big bugs, tell me what can i do? if u not see clear cache same again, the blocks 50% 50% half is 50% 1/3 in if u clicke home the blocks no padding blocks are not normal.

    It is frustation, can u look pls!

    ty very much

    regards

    Attached files:  sup-6.png

  • Bayram replied

    once attachment too, i try so many with blocks i install elementor builder same problems.

    I try doing Blocks from zero or i replaced the blockes and i try deleting css animations.


    ty

    regards

    Attached files:  sup-7.png

  • Bayram replied

    i found a solution but only for me. The sattelite theme have this bug already.

    My solution: menu-> ad a custom link menu with full link like example full url https…, if u adding a menu link dont use intern wp pages, i do now custom link to my pages. The wp-blocks dont break now.


    u can close it now


    ty




  •  1,795
    Support replied

    Hello, thank you for sharing all the information.

    Yes, some of the elements may not be compatible with ajax page transitions, adding the page as custom menu links is ensuing the page is loading normally.

    You have of course the option of globally disabling ajax in customizer -> general settings.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy