Public Tickets
Sonja
portfolioClosed
Updated January 27, 2020 at 4:44pm
2
Most recent comment from Support Team:Hi Sonja,we can try if you provide wp admin access in a private comment with full rights using Appearance -> Editor (so we can modify some files)
Vishit Chhatrapati
Demo import issueClosed
Soho - The Ultimate Portfolio WordPress Theme
Updated January 27, 2020 at 11:44am
6
Most recent comment from Support Team:Ok let us know.
Dimitris Delinikolas
Νο Scrolling with video embeds and Safari not supported in iphoneClosed
Updated January 25, 2020 at 12:00pm
3
Most recent comment from Dimitris Delinikolas:After disabling smooth Scrolling both issues have been resolved thank you!
Kiri Stewart
AJAX loading timeClosed
Bario - Showcase Portfolio WordPress Theme
Updated January 24, 2020 at 5:07pm
2
Most recent comment from Support Team:Hello Kiri,there are some timeouts involved in ajax loading. first is the one from wait for images library and that's variable.Then in this part of the code in /js/scripts.js the function AjaxExa ...
Lais Vieira
remove hero sectionClosed
Tetriz - Creative Portfolio WordPress Theme
Updated January 24, 2020 at 4:45pm
2
Most recent comment from Support Team:Hican you send us wp admin access in a private comment and also indicate the url of the page you want to remove the hero section from.
Pieterjan
URL is uglyClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated January 22, 2020 at 5:29pm
4
Most recent comment from Support Team:Thanks, if you like our theme and happy with our services in general, plz don't forget to rate it.
Roman Parodi
Content on HomepageClosed
Munio - Creative Portfolio Theme
Updated January 22, 2020 at 5:03pm
2
Most recent comment from Support Team:Hi, use Portfolio Mixed page template instead of Portfolio and then add the content before or after the portfolio thumbnails
Albert Sort
InstallationClosed
Munio - Creative Portfolio Theme
Updated January 19, 2020 at 9:23pm
8
Most recent comment from Support Team:Hi Albert, You are welcome! If you like our theme and our services in general plz don't forget to rate it.
Luigi Grasso
Support about headline and paragraph in a portfolio pageClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated January 17, 2020 at 5:22pm
2
Most recent comment from Support Team:Hello Gigi,When you add these two elements in a row (or a guttenberg container), add these two classes in Extra/Additional class name to the row/container optionssmall row_padding_top
Joshua van Grinsven
landscape mode on smartphoneClosed
Satelite WordPress Theme
Updated January 17, 2020 at 4:46pm
4
Most recent comment from Support Team:Hi,yes media queries work well for elements on mobile devices. closing this for now.
Roman Parodi
DesignquestionsClosed
Munio - Creative Portfolio Theme
Updated January 17, 2020 at 4:43pm
3
Most recent comment from Support Team:Hi Roman- open /js/scripts.js and on line 2006 change the value of row heightrowHeight : 300,- open the same file and change the value of scroll in this part if( $('body').has ...
rob
Hervin video player barClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated January 17, 2020 at 9:52am
4
Most recent comment from Support Team:Pls add this in Appereance > Customize > Aditional Css:.video-cover.hidden { pointer-events: none;}
sandro siliuto pineda
I want my first page to be my first page portfolio, no my blogClosed
Satelite WordPress Theme
Updated January 16, 2020 at 9:58pm
10
Most recent comment from Support Team:The site I can see it allright but when I go to the admin I get that error...
Mate Hajas
Backgroud musicClosed
Satelite WordPress Theme
Updated January 15, 2020 at 9:55pm
2
Most recent comment from Support Team:Hello Mate,
so the problem here is that the browsers do not always autoplay the media files due to autoplay policy changes
https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
We ...
Shawn
Remove "hervin_portfolio" slug from project URL's in portfolioClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated January 15, 2020 at 2:30pm
3
Most recent comment from Support Team:Patrik,You can go to customizer -> portfolio options to change the portfolio slug hervin_portfolio in your URLs. Just enter your own and after saving the changes go to Settings -> Permalinks and press ...