Public Tickets
Matthias
Center FooterClosed
Munio - Creative Portfolio Theme
Updated March 23, 2020 at 2:33pm
4
Most recent comment from Support Team:Hello Mathiasthe reason I wanted to see your site is to check if you are using the main slider in the first page - the main slider is a fullscreen slider so we need to do some custom work to display t ...
Peter
Bauman Carousel Image ScalingClosed
Bauman
Updated March 23, 2020 at 2:15pm
14
Most recent comment from Support Team:Hi Peteryou can try .owl-carousel .owl-dots { top: 40px;}in customizer -> additional CSSplz refer to Owl Carousel documentation for slider's settings and attributes - it's the best so ...
Jörg Schmidt
Video Playback doesnt work any moreClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 21, 2020 at 11:42pm
6
Most recent comment from Support Team:Hi Jörg,you guys can open /js/scripts.js and find this function MasonryPortfolio()in it you will see that the dimensions for .portfolio-item is calculated dynamically function of the current window ...
Matthias
Background Color ChangeClosed
Andra - Photography Portfolio WordPress Ajax Theme
Updated March 21, 2020 at 11:32pm
6
Most recent comment from Support Team:Ok Matthias i'm closing this ticket then.
Infinity SpA
Fix Bar "We Are Good At"Closed
Newave - Wordpress Responsive One Page Parallax
Updated March 20, 2020 at 4:36pm
2
Most recent comment from Support Team:Right, thanks for that!
Ibrahım halıl cengızhan
page not loading problemClosed
Berger - WordPress Creative Agency Portfolio Theme
Updated March 20, 2020 at 6:13am
5
Most recent comment from Ibrahım halıl cengızhan:thank you evolved
Adam Bank
Video not displaying on home pageClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 19, 2020 at 3:44pm
5
Most recent comment from Adam Bank:Thank you! That seems to have done the trick!
romain
Video controlsClosed
Bauman
Updated March 19, 2020 at 3:05pm
7
Most recent comment from Support Team:Hi Romainif the video does not stretch full width you will have the controls visible twice but we will look into it, thanks for the tip.
zen_85
how to select text in theme?Closed
Updated March 19, 2020 at 1:30pm
2
Most recent comment from Support Team:Hi, depending of which editor you are usingIf you are using gutenberg or wpbakery the normal copy/paste will not work unless inside of a block (or element).if you are using classic editor (text mode) ...
zen_85
changing background-color of headerClosed
Updated March 18, 2020 at 11:56pm
3
Most recent comment from zen_85:thanks. that worked.
Alexandru Haidamac
Problems with content editorClosed
Updated March 18, 2020 at 3:59pm
6
Most recent comment from Support Team:Perfect, glad everything is working now.
Chris H
Video FormattingClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated March 17, 2020 at 5:43pm
3
Most recent comment from Chris H:Got it, thank you very much for the response!
Peter
Testimonials LookClosed
Bauman
Updated March 16, 2020 at 4:28pm
3
Most recent comment from Peter:Thank you, very helpful ticket can be closed
Lucas Brodkorb
Screen Size Instagram BrowserClosed
Munio - Creative Portfolio Theme
Updated March 16, 2020 at 2:34pm
8
Most recent comment from Support Team:Hi Lucasyes, the portfolio item will be visible in the navigation.
claudio dannhart
wp bakery | not full functionalityClosed
Updated March 13, 2020 at 2:53pm
2
Most recent comment from Support Team:Hello Claudio,Let me clarify some things:- The Wp Bakery Page Builder (formerly known as Visual Composer) is shipped with the theme and has a shared license. This is why we are able to offer it for fr ...