Comments Taleeb started the conversationAugust 24, 2020 at 7:17amHello,Your theme is not working in Safari browser. Please check the above link in safari and let me know how can I fix it. It showing me nothing.Thanks 1,823Support repliedAugust 24, 2020 at 7:36amI've just checked our demo and works fine on Safari.What is the device you are testing on?Thank you. Clapat Support https://www.clapat.com/ Review Envato Item Support PolicyTaleeb repliedAugust 24, 2020 at 7:55amI checked on Mac and also downloaded Safari in window and test. Can you send me screenshot from your system?Taleeb repliedAugust 25, 2020 at 7:55amHello,What is the update? 1,823Support repliedAugust 25, 2020 at 5:33pmWill escalate this to our web designer - to use his MacThank you. Clapat Support https://www.clapat.com/ Review Envato Item Support PolicyTaleeb repliedAugust 26, 2020 at 5:28amDear,It's urgent because I already developed the website. How it is possible that you publish the theme without testing it on Safari? :( 1,823Support repliedAugust 26, 2020 at 3:11pmThe theme has been tested on Safari I just want to get his opinion on why you cannot see the site and of course retest the themeThank you. Clapat Support https://www.clapat.com/ Review Envato Item Support Policy 1,823Support repliedAugust 26, 2020 at 5:18pmJust retested on the latest safari version on my macbook pro and works fine. Please provide us a video recording to understand better your issue. ThanksThank you. Clapat Support https://www.clapat.com/ Review Envato Item Support Policy 1,823Support repliedAugust 26, 2020 at 5:23pmHere is a screenshotThank you. Clapat Support https://www.clapat.com/ Review Envato Item Support Policy Sign in to reply ...
Hello,
Your theme is not working in Safari browser. Please check the above link in safari and let me know how can I fix it. It showing me nothing.
Thanks
I've just checked our demo and works fine on Safari.
What is the device you are testing on?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
I checked on Mac and also downloaded Safari in window and test. Can you send me screenshot from your system?
Hello,
What is the update?
Will escalate this to our web designer - to use his Mac
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Dear,
It's urgent because I already developed the website. How it is possible that you publish the theme without testing it on Safari? :(
The theme has been tested on Safari I just want to get his opinion on why you cannot see the site and of course retest the theme
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Just retested on the latest safari version on my macbook pro and works fine. Please provide us a video recording to understand better your issue. Thanks
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Here is a screenshot
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy