Public Tickets
Mike Welsh
I need a blank page templateClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 27, 2014 at 11:01pm
2
Most recent comment from Support Team:Hi,Use this tag:/*Template name: Template Name*/at the very beginning of the file.Remove pretty much everything, keep get_header() and get_footer()Thanks
Mike Welsh
update to latest templateClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 27, 2014 at 10:55pm
2
Most recent comment from Support Team:Hello Mike,If you are referring to the theme upgrade here is some useful tips.http://clapat.ticksy.com/faq/2075Thanks
Santiago B
How to load images and what sizeClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 27, 2014 at 10:46pm
9
Most recent comment from Santiago B:Thanks guys! Very useful information
Joshua Kagi
WooCommerce IntegrationClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 27, 2014 at 10:40pm
2
Most recent comment from Support Team:Hi ,We have not integrated WooCommerce in our theme, therefore some custom work is needed.Other users who already integrated woocommerce are welcome to share their solutions here.Thank you!
Jonas Climent
My parallax background images blink in ChromeClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 26, 2014 at 8:31pm
6
Most recent comment from Jonas Climent:Hi again, As you suggest me, I just rated the theme 5 stars and wrote a nice review. You guys and the theme really deserve it!
nikolas koskoros
Portfolio Display IssuesClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 25, 2014 at 5:20pm
3
Most recent comment from nikolas koskoros:Hi,looks like we resolved these issues OK but the site is still loading slow.GTMEtrix report (attached) shows 3 fail areas: 1) image dimension specification (I don't think something can be done, has t ...
Rene Rodlauer
Problem with publishing new PortfoliosClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 25, 2014 at 12:41pm
3
Most recent comment from Rene Rodlauer:Thank you! Problem solved :-)
Samuel Joubert
Problem saving theme settings - WPML problem tooClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 24, 2014 at 1:18am
9
Most recent comment from Support Team:Hi,The options are not updated when you have French selected in WP dashboard.When you have the english selected it changes.This is how it should work with WPML.For the french options translation you n ...
Ash D
how can i adjust parallax page Closed
Newave - Wordpress Responsive One Page Parallax
Updated June 24, 2014 at 12:36am
5
Most recent comment from Support Team:Hi Ash,
Try
section#section_id_here {
height: 100% !important;
width: 100%;
position: relative;
}
Thanks
Tim Steele
Issue with Slider on Portfolio and QuotesClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 23, 2014 at 11:25pm
5
Most recent comment from Support Team:Hi Tim,You should be able to get the latest version by simply (re) downloading the theme from envato.Regarding the galleries, the expander code is right under // Project Page Expander comment in /js/ ...
White Lion
Filter Blog CategoriesClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 23, 2014 at 8:46pm
2
Most recent comment from Support Team:Hi there,It's a bit complex but what you need to do in this case is to have a filter section (which enumerated the current categories) and change the query lop which enumerates the blog posts to inclu ...
Fabio Lunardi
What We Do buttonClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 18, 2014 at 7:36pm
3
Most recent comment from Fabio Lunardi:Thank you so much!!
Ash D
I need help but no one is respondingClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 18, 2014 at 3:54pm
5
Most recent comment from Support Team:Hi, yes right now I'm going through your tickets to sort them out. Closing this one.Thanks
Selim Morlevi
I cannot save my changesClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 18, 2014 at 3:39pm
2
Most recent comment from Support Team:Hi Selim,Go to 'Appearance -> Menus' and you will see underneath the menu a check box: 'Main Menu'Check it and then press 'Save Menu'Thanks
Fidel del Campo
Parallax flashingClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 18, 2014 at 3:37pm
3
Most recent comment from Support Team:Hey Fidel,apologies for the delaySet 'Text Slider Transition Type' to 'fade' not vertical in theme options -> Home SettingsThanks