Okay

Public Tickets

cecilia eduards Universal Analytics not workingClosed   Newave - Wordpress Responsive One Page Parallax   Updated July 9, 2014 at 7:03pm   2 Most recent comment from Support Team:Hi there,You need to copy the whole code in the theme optionsGeneral Settings -> Tracking CodeThis will be inserted in your home page footerThanks coline cassagnes change icon in 'service' shortcodeClosed   Newave - Wordpress Responsive One Page Parallax   Updated July 7, 2014 at 2:54pm   2 Most recent comment from Support Team:Hi Coline,Use raw html instead of the services shortcode (so use directly the output of the shortcode) and the modify the icons part to replace it with your on.Make sure you check the fontawesome icon ... Leanne Romak Portfolio slider does not show on first clickClosed   Newave - Wordpress Responsive One Page Parallax   Updated July 7, 2014 at 2:44pm   8 Most recent comment from Support Team:Hi, we are working to improve the expander, unfortunately this issue really occurs randomly and just on a few hosts of our clients, make it difficult to pinpoint the problem. Thank you Rika Tanabe error for install import.xmlClosed   Newave - Wordpress Responsive One Page Parallax   Updated July 7, 2014 at 2:25pm   2 Most recent comment from Support Team:Hi,Install the theme first and then import the xml file using Wordpress importer (Tools -> Import)Thanks Ash D SEO issue with themeClosed   Newave - Wordpress Responsive One Page Parallax   Updated July 3, 2014 at 3:50am   15 Most recent comment from Ash D:google removed itall goodthanks popup communications Parallax Image Inline StyleClosed   Newave - Wordpress Responsive One Page Parallax   Updated July 2, 2014 at 6:17pm   4 Most recent comment from Support Team:Excellent! Seriously, then you can get all the support you need from your developer!Thanks Sheldon Stringer New Short CodeClosed   Newave - Wordpress Responsive One Page Parallax   Updated July 2, 2014 at 5:31pm   5 Most recent comment from Support Team:Hi Sheldon,Send us plz the WP admin credentials (use private message)Thanks Marc Haarman Twitter error: something wrong with permissions?Closed   Newave - Wordpress Responsive One Page Parallax   Updated June 30, 2014 at 11:58am   2 Most recent comment from Support Team:Hi,can you check if the host ISP allows connections to the twitter server?It's very likely that this is the issue.Thanks Steven Ellis Link to Page Section to ScrollClosed   Newave - Wordpress Responsive One Page Parallax   Updated June 29, 2014 at 4:12pm   2 Most recent comment from Steven Ellis:I have found a way. Thanks! Chris Fawkes Remove white from behind text under TABSClosed   Newave - Wordpress Responsive One Page Parallax   Updated June 29, 2014 at 1:10am   3 Most recent comment from Chris Fawkes:That worked, thank you.  Marc Haarman Clients section logo'sClosed   Newave - Wordpress Responsive One Page Parallax   Updated June 28, 2014 at 1:39pm   5 Most recent comment from Marc Haarman:Excellent. Thank you! Nicklas Vognsen Slow as hell!Closed   Newave - Wordpress Responsive One Page Parallax   Updated June 27, 2014 at 11:12pm   2 Most recent comment from Support Team:Hi,optimize some of your images for web, here is a screenshot of the of the net latency I got (I admit tonight the internet was slow as well) but to give you a reference.Thanks popup communications font managementClosed   Newave - Wordpress Responsive One Page Parallax   Updated June 27, 2014 at 11:06pm   2 Most recent comment from Support Team:Hi,All the fonts are loaded from google fonts.To add your own fonts you should look into changing lines 383 through 395 in functions.phpThank you Mike Welsh I need a blank page templateClosed   Newave - Wordpress Responsive One Page Parallax   Updated June 27, 2014 at 11:01pm   2 Most recent comment from Support Team:Hi,Use this tag:/*Template name: Template Name*/at the very beginning of the file.Remove pretty much everything, keep get_header() and get_footer()Thanks Mike Welsh update to latest templateClosed   Newave - Wordpress Responsive One Page Parallax   Updated June 27, 2014 at 10:55pm   2 Most recent comment from Support Team:Hello Mike,If you are referring to the theme upgrade here is some useful tips.http://clapat.ticksy.com/faq/2075Thanks