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Public Tickets

Jaya Ramchandani Uploading themeClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 14, 2014 at 3:34pm   2 Most recent comment from Support Team:Hi Jaya, the normal WP installation resumes to copying the 'newave-theme' folder to 'wp-content/themes/' of your Wordpress site.Would that differ on Google Apps Engine? Thanks Rafal Borowski Map not showingClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 14, 2014 at 2:58pm   3 Most recent comment from Support Team:Hi Rafal,Just leave the content empty in the contact page-section.Thanks Dorthe Meyer menu i Safari not workingClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 11, 2014 at 1:47am   8 Most recent comment from Dorthe Meyer:okay, now it's working, thanks. Clint Nielsen Services codeClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 10, 2014 at 9:46pm   2 Most recent comment from Support Team:Hi Clint, It should be in 'Services' page depending on which of our demos you have imported. Here it is: [one_half last="no" text_align="text-align-left"][service icon="fa fa-cog" title ... flower perach menu Closed   Newave - Wordpress Responsive One Page Parallax   Updated April 10, 2014 at 9:37pm   2 Most recent comment from Support Team:Hello Flower,What is the url of your website? Thanks Arco van Doleweerd error uploading new sliderClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 10, 2014 at 9:20pm   4 Most recent comment from Support Team:Hi Arco,I tested and works ok (see attached).Have you tried with Chrome (although it shouldn't make any difference)Also plz change the username and pwd and next time plz send it in a private ticket or ... Neil Phipps Main Menu & NavigationClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 8, 2014 at 10:36pm   2 Most recent comment from Support Team:Hi Neil,Plz check that you have installed the theme properly - so that means that if you are using FTP, you copied 'newave-theme' folder in the /wp-content/themes/if you still have problems, is it pos ... Stephen Rodriguez Navigation IssueClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 8, 2014 at 11:09am   4 Most recent comment from Stephen Rodriguez:thank you Dorthe Meyer Home is not workingClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 8, 2014 at 12:59am   5 Most recent comment from Dorthe Meyer:Thanks you so much. And thanks for the fast reply too! Matthieu Boileve External project access from menu barClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 7, 2014 at 11:13pm   5 Most recent comment from Support Team:Hi Mathieu,In order for the portfolio item to be hidden from project section, just remove the first featured image.To add it in the menu, just copy the portfolio item link and add a custom menu item w ... Mike Welsh home page buttonClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 4, 2014 at 3:22pm   5 Most recent comment from Mike Welsh:Worked brilliantly. Thanks.Is there a site I could download a dark royal blue background I could use to replace your demo black one?Many thanks, Mike. Adrian Ghandour Random Home Section Youtube Video BackgroundClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 1, 2014 at 6:01pm   4 Most recent comment from Support Team:Hi Adrian,If you can tweak it without too much work, plz share your solution with the other users with a public ticket (I can make it a FAQ) or on our forum.Thanks Jonathan Burkhardt Button in home screenClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 31, 2014 at 11:34pm   2 Most recent comment from Support Team:Hi Jonathan,You will see in Theme Options -> Home Settings that you can specify the caption and the url of the button.The url has to be an anchor link in the main page ('#we-are-newave' for example)Th ... steve felice video gets cut off and looks dullClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 31, 2014 at 11:23pm   4 Most recent comment from Support Team:Hi Steve,There may be a limitation of the youtube player.Here is the link to the documentation:https://github.com/pupunzi/jquery.mb.YTPlayer/wikito remove the little square entirely you need to modify ... Szulc Design Font Awesome in menuClosed   Newave - Wordpress Responsive One Page Parallax   Updated March 31, 2014 at 10:41pm   4 Most recent comment from Support Team:Hi, I see now what you mean, but it's not possible without custom work.Thanks