Okay

Public Tickets

Amanda Files missing in zip folderClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated January 29, 2024 at 7:10am   6 Most recent comment from Support Team:Hello,send us in a private comment  wp admin access if possible (login url, admin username and password) so we can help you further with demo data import. Reboni Saha Where does the first category section draw headers from in the 'Customize' Menu sectionClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated August 30, 2021 at 8:09am   2 Most recent comment from Support Team:Hi,They could be blog categories as opposed to portfolio categories Reboni Saha Expanded burger menu has disappearing headers on mouseoverClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated August 27, 2021 at 6:04am   4 Most recent comment from Reboni Saha:I've understood this one about the disappearing menu's, it was coded as white on white hence it 'disappeared'. I've changed the colour and its ok now. Thank you Reboni Saha Appearance/Menus - How does one handle 'Categories'Closed   Berger - WordPress Creative Agency Portfolio Theme   Updated August 19, 2021 at 9:28am   5 Most recent comment from Support Team:Not a problem! Reboni Saha I want to re-size my header logo which is an image, how do I do thisClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated July 19, 2021 at 6:06pm   2 Most recent comment from Support Team:Hi, to make the logo bigger, just increase its height as it will try to cover the available widthyou can use#logo {    height: 40px;    }change the value in pixels and add the code in customizer ... Ryan Can't change text color of Primary Tittle on Hover box widgetClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated January 13, 2021 at 9:09am   2 Most recent comment from Support Team:We replied to your other ticket. Closing this one. Robert not possible to see the portfolio thumbnailsClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated July 21, 2020 at 9:08am   4 Most recent comment from Support Team:Hello,you need also to assign a featured image to the portfolio item:https://prnt.sc/tlrmbl Pasha Mirza WPBakery latest versionClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated May 8, 2020 at 12:56pm   9 Most recent comment from Pasha Mirza:Thank you for your support. that'll do for this issue. Kind RegardsPasha Ibrahım halıl cengızhan page not loading problemClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated March 20, 2020 at 6:13am   5 Most recent comment from Ibrahım halıl cengızhan:thank you evolved Monica Danquah InstallationClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated June 6, 2019 at 6:45pm   6 Most recent comment from Support Team:You can ask a refund for the HTML template quoting this ticket number as reference if you are within 14 days since the day you purchased it. Artur Skotnik Visual Composer is not working correctlyClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated May 27, 2019 at 6:34pm   5 Most recent comment from Artur Skotnik:Thanks guys!Great! Works fine as far as i can see. :-)Nice support as always!Regards,Artur Leroy Add Excerpt to Portfolio custom post typeClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated March 21, 2019 at 2:33pm   5 Most recent comment from Leroy:Perfect. That worked for me. Thanks. Cheers Leroy Leroy Smoot scrollingClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated March 1, 2019 at 4:04pm   3 Most recent comment from Leroy:Awesome that works!  clara gilod MasonryClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated November 10, 2018 at 12:33pm   5 Most recent comment from clara gilod:Super! Thank you! Kayla Lamp Scroll Broken in ChromeClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated October 19, 2018 at 5:57pm   2 Most recent comment from Support Team:Kayla, is it possible to provide wp admin access in a private comment so we can have a look. It would be recommended to have rights using Appearance -> Editor.