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Public Tickets

Romone Smith Smith Editing website on backendClosed   Colega - Creative Portfolio Theme   Updated January 5, 2021 at 3:25pm   4 Most recent comment from Support Team:Hello,there doesn't seem to be anything wrong with the the installation and when you go editing pages or portfolio items you will see the options for each of them if you collapse Yoast panel:http ... DMITRY PANIN Change the fontClosed   Colega - Creative Portfolio Theme   Updated December 30, 2020 at 8:04am   2 Most recent comment from Support Team:Hi Dmitry,Although we do not recommend changing the fonts (because you may need to do a lot of collateral changes - margins, paddings etc) you can use plugin such Easy Google Fonts  https://wordpres ... DMITRY PANIN add some items from the portfolio to a text page or add text blocks to a portfolio pageClosed   Colega - Creative Portfolio Theme   Updated December 28, 2020 at 8:28pm   13 Most recent comment from Support Team:Ok mind you i was talking about html code you can enter directly into the template file DMITRY PANIN When I add an iframe block, the scroll stops working.Closed   Colega - Creative Portfolio Theme   Updated December 28, 2020 at 5:00pm   2 Most recent comment from Support Team:Hi Dmitry,indeed smooth scroll plugin hijacks scroll events and will not detect the scroll area inside of an iframehttps://github.com/idiotWu/smooth-scrollbar/issues/143 Elitsa Petkova Logo sizeClosed   Colega - Creative Portfolio Theme   Updated December 28, 2020 at 8:54am   2 Most recent comment from Support Team:Hello ElitsaYou can increase just the height of the logo image with custom CSS because it will cover all the available width:#logo img {    height: 50px; }change the value in pixels and add the co ... Justin Built-in videocard crashesClosed   Colega - Creative Portfolio Theme   Updated December 10, 2020 at 4:15pm   2 Most recent comment from Support Team:Hello Justin,The only explanation I found is that the page transitions from slider or portfolio grid to portfolio page is using three.js libraryhttps://threejs.org/This can have consequence over how v ... Vinod Krishna Animations are not smooth and facing some other issues with the themeClosed   Colega - Creative Portfolio Theme   Updated December 9, 2020 at 5:26pm   15 Most recent comment from Support Team:We have accepted your refund request Steve Dunn Showcase full slider tweaksClosed   Colega - Creative Portfolio Theme   Updated December 7, 2020 at 9:48am   2 Most recent comment from Support Team:Hi Steve,1. try adding#showcase-slider-holder .move-caption.stroked, #showcase-carousel-holder .move-caption.stroked {    display: none;}in customizer -> additional CSS2..swiper-prev, .swiper-next, ... Grazia Tarabini some animations that are not working as per the themeClosed   Colega - Creative Portfolio Theme   Updated December 3, 2020 at 6:08pm   2 Most recent comment from Support Team:Hi Grazia,Try enabling AJAX in customizer -> additional CSS Mike Reyes AJAX loading not letting me click portfolio linkClosed   Colega - Creative Portfolio Theme   Updated November 28, 2020 at 9:52am   2 Most recent comment from Support Team:Hello Mike,the files have been minified buy the site optimizer, there are some errors though as result can you disable js minification?https://prnt.sc/vrpw0a Mike Reyes Video thumbnailsnot playing on IOSClosed   Colega - Creative Portfolio Theme   Updated November 28, 2020 at 9:48am   2 Most recent comment from Support Team:Hello Mike,It is not recommended, as a general practice, having videos autoplaying on mobile (and taking in consideration different data mobile plans and different networks streaming speeds). Also, t ... John Andersson DemoClosed   Colega - Creative Portfolio Theme   Updated November 26, 2020 at 6:48pm   6 Most recent comment from Support Team:Hello JohnWe have not tested or integrated the theme with Elementor, however if you disable AJAX in customizer -> general settings it should work fine. Daniel Dittmar Colega - PageSpeed.. Reduce Animation DelayClosed   Colega - Creative Portfolio Theme   Updated October 27, 2020 at 4:28pm   8 Most recent comment from Support Team:Hello daniel, I've reduced all the synchronizing timeouts to very small values Steve Dunn Change header asset from png to svgClosed   Colega - Creative Portfolio Theme   Updated October 12, 2020 at 4:10pm   2 Most recent comment from Support Team:Hi Steveplz open /sections/header_section.php and you will see the part where the logo is rendered, so this bit!-- Logo --> Danish Saeed Change Blog background color from black to whiteClosed   Colega - Creative Portfolio Theme   Updated October 12, 2020 at 8:31am   2 Most recent comment from Support Team:Hello,I can see that you are not using AJAX so in each blog post (or blog page) just set the type of background (blog post or page options)https://prnt.sc/uxl7gp