Public Tickets
Tracy Maycock
Newave - Paralax image on home section and menu 1 problemClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 15, 2014 at 11:04am
4
Most recent comment from Support Team:Hi Jonathan,If you use the first version of the menu, you must specify the margin right values for menu items.Here is an useful link explaining the settings:http://clapat.ticksy.com/faq/2057Thanks
Pablo Gomez
Import of XML file for Demo 3 (photography) not workingClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 15, 2014 at 10:52am
4
Most recent comment from Support Team:Hi Pablo,To get a slider similar to Demo 4 you have to set your current home section as Full Screen Overlay Slider and add any html content to be overlaid on top (logo, quote, etc)The html content is ...
Andy Bryce ˚͜˚
GIF animation sizeClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 14, 2014 at 10:35pm
2
Most recent comment from Support Team:Hi,What exactly do you want to change? The size of the gif or do you want to center it?We recommend to add the new css in Theme Options > Styling Options > Custom CSS#loader {height: 105px;width: 250 ...
Bartosz Liszka
No arrows on sliderClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 14, 2014 at 9:03pm
4
Most recent comment from Support Team:Have you considered using fullscreen image parallax?for Fullscreen Overlay Slider you would have to go to /sections/home_section_overlay_slider.php and removeThanks
Rafal Borowski
Portfolio permalinkClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 14, 2014 at 3:55pm
3
Most recent comment from Support Team:Hi Rafal,No. You can change the portfolio slug in Theme Options -> Portfolio.Make sure you refresh the permalinks afterwards and your .htaccess file is writable on the server.Thanks
Jaya Ramchandani
Uploading themeClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 14, 2014 at 3:34pm
2
Most recent comment from Support Team:Hi Jaya, the normal WP installation resumes to copying the 'newave-theme' folder to 'wp-content/themes/' of your Wordpress site.Would that differ on Google Apps Engine? Thanks
Rafal Borowski
Map not showingClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 14, 2014 at 2:58pm
3
Most recent comment from Support Team:Hi Rafal,Just leave the content empty in the contact page-section.Thanks
Dorthe Meyer
menu i Safari not workingClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 11, 2014 at 1:47am
8
Most recent comment from Dorthe Meyer:okay, now it's working, thanks.
Clint Nielsen
Services codeClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 10, 2014 at 9:46pm
2
Most recent comment from Support Team:Hi Clint,
It should be in 'Services' page depending on which of our demos you have imported.
Here it is:
[one_half last="no" text_align="text-align-left"][service icon="fa fa-cog" title ...
flower perach
menu Closed
Newave - Wordpress Responsive One Page Parallax
Updated April 10, 2014 at 9:37pm
2
Most recent comment from Support Team:Hello Flower,What is the url of your website? Thanks
Arco van Doleweerd
error uploading new sliderClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 10, 2014 at 9:20pm
4
Most recent comment from Support Team:Hi Arco,I tested and works ok (see attached).Have you tried with Chrome (although it shouldn't make any difference)Also plz change the username and pwd and next time plz send it in a private ticket or ...
Neil Phipps
Main Menu & NavigationClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 8, 2014 at 10:36pm
2
Most recent comment from Support Team:Hi Neil,Plz check that you have installed the theme properly - so that means that if you are using FTP, you copied 'newave-theme' folder in the /wp-content/themes/if you still have problems, is it pos ...
Stephen Rodriguez
Navigation IssueClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 8, 2014 at 11:09am
4
Most recent comment from Stephen Rodriguez:thank you
Dorthe Meyer
Home is not workingClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 8, 2014 at 12:59am
5
Most recent comment from Dorthe Meyer:Thanks you so much. And thanks for the fast reply too!
Matthieu Boileve
External project access from menu barClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 7, 2014 at 11:13pm
5
Most recent comment from Support Team:Hi Mathieu,In order for the portfolio item to be hidden from project section, just remove the first featured image.To add it in the menu, just copy the portfolio item link and add a custom menu item w ...