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Public Tickets

Emily Smith Pricing TableClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 25, 2014 at 7:44pm   3 Most recent comment from Emily Smith:Thank you for your very quick response!  I knew I had to be missing something really simple... I really appreciate your help!Have a wonderful weekend! Clint Nielsen Navigation links not workingClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 25, 2014 at 12:12am   10 Most recent comment from Support Team:Made it public, Thanks Michael Titshall Can't link to blog page & Site Section not workingClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 23, 2014 at 7:53pm   3 Most recent comment from Support Team:Hi there,What is the theme version you are running. We recommend to update to the latest version,here is an useful link about how to do an update:http://clapat.ticksy.com/faq/2075Thanks Meg Davis Slow loading time/ Portfolio not showing upClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 23, 2014 at 7:50pm   3 Most recent comment from Support Team:Hi Megan and Abi,The theme loads only the first featured image for portfolio items (with the exception of gallery / pop-up items)The slider (which is an external component) will then load the rest of ... Ale TVDC Home page Video Background in MobileClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 23, 2014 at 7:22pm   7 Most recent comment from Support Team:Hi Benjamin,It's located in the 'images' directory in the main theme folder.Thanks Heidi Pettit Site SectionClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 23, 2014 at 7:14pm   2 Most recent comment from Support Team:Hello Heidi,A section in Newave is a page defined as a section in its page options.Each section has a type and specific properties you can set.Please follow our documentation.Thanks Laura Mertz Need to change font color of [project_title project_title=Closed   Newave - Wordpress Responsive One Page Parallax   Updated April 23, 2014 at 7:08pm   2 Most recent comment from Support Team:Hi Laura,What is the url of your website and can you indicate what specific section you are referring to?Thanks Laura Mertz How do I install different demo version?Closed   Newave - Wordpress Responsive One Page Parallax   Updated April 23, 2014 at 11:16am   2 Most recent comment from Support Team:Hi Laura,Best way is to install the right demo on a fresh Wordpress install.This way you can avoid any conflicts with the prev installed demo during the the import.Thanks Steve Kiernan Manually enter shortcodesClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 23, 2014 at 11:09am   2 Most recent comment from Support Team:Hi,If you run Wordpress 3.9 plz update the theme to the latest version.We've recently released a version fixing this issue.Thank you. Mariana Paredes Shortcodes not workingClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 23, 2014 at 11:06am   2 Most recent comment from Support Team:Hi,If you run Wordpress 3.9 plz update the theme to the latest version.We've recently released a version fixing this issue.Thank you. Jean-Matthieu Dieu Page Editing Textual NOT HTML ?Closed   Newave - Wordpress Responsive One Page Parallax   Updated April 19, 2014 at 4:39pm   3 Most recent comment from Jean-Matthieu Dieu:Hi, I ask for Html and Css of shortcode to modify them but i find it.Thank you Jean-Matthieu Dieu Multiple Page BlogClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 19, 2014 at 4:37pm   3 Most recent comment from Jean-Matthieu Dieu:Hi thank you for your reply.Best regards Stephen Rodriguez 'Load More' Portfolio Items OptionClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 18, 2014 at 6:23am   3 Most recent comment from Stephen Rodriguez:Sounds good! Looking forward to seeing that feature in a future update! Clint Nielsen Retina LOGOClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 16, 2014 at 5:41am   1 Most recent comment from Clint Nielsen:How do I make my logo look good on retina screens? currently ultra blurry . Rafal Borowski loading screenClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 15, 2014 at 1:42pm   2 Most recent comment from Rafal Borowski:Ok just by deletng the loading icon. Got it.