Public Tickets
Jo Dalton
No social options appearing in Theme OptionsClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 8, 2015 at 8:14pm
2
Most recent comment from Support Team:There should be under Footer Optionsis is possible to provide w admin credentials to have a look? (private comment)thanks
Past Illo
Client sectionClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 8, 2015 at 7:37pm
11
Most recent comment from Support Team:Hi, only one client slider carousel on the page, do you have multiple client carousels.If not, send us the url so we can have a lookthanks
Andoni Atorrasagasti
language selectorClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 7, 2015 at 11:39am
7
Most recent comment from Andoni Atorrasagasti:Fixed... thx a lot.
Marc Grant
Project item - shortcodeClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 6, 2015 at 6:42pm
2
Most recent comment from Support Team:Hi,Please remove the section below the images, and insert directly only the with your text. Regards
Marc Grant
Twitter SpeedClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 6, 2015 at 6:32pm
2
Most recent comment from Support Team:In /js/scripts.js findjQuery('.twitter-slider').bxSlider({controls: true, pager: false,auto:true,mode:'fade',pause: 3000,});and change the pause parameterthanks
Chuck Sánchez
Shortcode editor opens a blank popupClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 6, 2015 at 5:36pm
2
Most recent comment from Support Team:Hi,is it possible to provide wp admin credentials, so we can have a look? Make sure it's in a private comment.looks like a js error but I need to inspect the error consolethanks
Eric Steigerwalt
Default Section Options - Background ColourClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 6, 2015 at 5:28pm
8
Most recent comment from Support Team:Hi, it's not about the page id is about the section id of a section with one-page.thanks
Miranda Gasek
li menu margin-right adjustmentsClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 6, 2015 at 5:06pm
3
Most recent comment from Support Team::) That's right! thanks
Aaron Bhawan
Slow & choppy scrollingClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 4, 2015 at 1:16am
13
Most recent comment from Aaron Bhawan:Thanks for the reply. I disabled and removed the WP Super Cache plugin by Automattic and it looks to have resolved the issue.
Marc Grant
Adding a Portfolio to a pageClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 1, 2015 at 2:54am
2
Most recent comment from Support Team:Hi, you can try having a page with Portfolio templateThe page content will appear underneath the portfolio itemsor alternatively you can modify the 'portfolio-page.php' to arrange the template as you ...
Jason Felton
Newave Navigation Link ColorsClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 1, 2015 at 2:39am
4
Most recent comment from Support Team:I pointed out what you should look for. The code should affect all the links not in active state.A great way to dynamically change the styles is the Inspector in Chrome or Firefox.How is your CSS? No ...
Nathalie Norris
Child Theme Not Changing Things?Closed
Newave - Wordpress Responsive One Page Parallax
Updated March 30, 2015 at 8:57pm
2
Most recent comment from Support Team:First thing first:where did you make the custom css changes? in child theme or the parent theme options.Second, is it possible to send us FTP access to inspect the child theme?make sure the credential ...
Howard Spaeth
Black boxClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 27, 2015 at 8:32pm
14
Most recent comment from Howard Spaeth:Worked! Thanks
Roifield Brown
im being stupid - pages not appearing in one page layoutClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 27, 2015 at 5:35pm
2
Most recent comment from Support Team:You have to also include them in the Main Menu, in the order you want them to appear in the one-page.Home section should always be first.thanks
Tony TerBorg
Multiple Videos on Portfolio SliderClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 27, 2015 at 5:31pm
10
Most recent comment from Support Team:The difficulty here is having multiple video types (youtube, vimeo)You should look on how the videos are embedded as well http://www.w3schools.com/html/html_youtube.aspMy advice is do not dwell too mu ...