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  Public Ticket #617130
Google maps safari view error
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  • Darren started the conversation

    I appear to have a strange google maps display error when viewing the website template in Safari... I've attached a screenshot for the problem, It seems to not load in correctly then when you move the map view around the grey section just moves with your movements...has anyone else noticed this error or does anyone know how to make it display correctly? Or is it a safari issue?

    Many thanks,

    Darren

  • Darren replied

    I just checked the demo on Themeforest as well and it also has the same display issues when viewed on Safari... I\'ve attached a screenshot of the demo google map and you can see most of it is the grey box instead of the map.

  •  1,823
    Support replied

    Hi Darren

    We used Safari on a MacBook Pro and the map shows okay. it may be something related with your local or browser config?

    thnaks

    Thank you.

    Clapat Support

    https://www.clapat.com/

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  • Darren replied

    Hi, thanks for getting back to me.

    Thats really odd! I\'ve just checked it on a Macbook Pro, iMac, Macbook Air and Mac Mini and all show the same weird map displaying issue in the previous screenshots. All these tests were done on the same network using the most unto date OS and Safari so all the same setups.

    Any ideas on what I can check to try and solve this issue? How would I change my browser config to allow the maps to display properly?

    Any help would be appreciated if possible!

    Thanks!

    Darren


  • Darren replied

    Oh i\'ve noticed the map issue only seems present until I change the size of the safari window, but other than that it is constantly displaying like he screenshot until I alter the window size. When full screen for example it loads in with grey sections of the map missing then when you reduce it back to a smaller window the map displays properly!

    I\'m confused!

  •  1,823
    Support replied

    Sorry we cannot reproduce it. Can you send us the url to your site?

    Anyone having the same behavior?

    thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Darren replied

    Actually it does seem to be doing it a little when resizing the safari browser window...

    Here\'s the link, maybe it\'s just my Safari with issues... but just in case see if you can see any problems.

    http://www.eastwooddesign.co.uk/contact/

    Many thanks,

  •  1,823
    Support replied

    Thanks but your map displays fine on your site, perhaps someone else having the same issue? plz reply here since it\'s a public ticket. thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Darren replied

    Ok, thanks for checking it out for me! As long as it just seems to be a local thing here i\'ll try checking my browser config.

    Cheers

  •  1,823
    Support replied

    Ok closing for now. thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy